Palacio de los Duques Gran Meliá - The Leading Hotels of the World | Hotel in Madrid

| 9.8 (793 Reviews) |  1 Bathroom
Palacio Hotel | Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Hotel in Palacio, Madrid

Eco-certified hotel with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a snack bar/deli are onsite.
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Cuesta de Santo Domingo, 5, Madrid, 28013, Spain

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Soap
  • Toilet paper
  • Bidet
  • Shampoo
  • Designer toiletries
  • Towels
Bedroom
  • Premium bedding
  • Pillow menu
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Iron/ironing board (on request)
  • Soundproofing
  • Turndown service
  • Phone
  • Free newspapers
  • Recycling
  • Desk
  • Laptop-compatible safe
  • Connecting rooms available
  • LED light bulbs
  • Slippers
Breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 42 per person
  • 24-hour room service
  • Free bottled water
  • Minibar
Parking
  • Electric car charging station on site
  • Valet parking on site (EUR 35 per day)
  • Offsite parking available (EUR 35 per night)
Accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Braille signage
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Steam room
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Bicycle rentals
  • Full-service spa
Entertainment
  • Pay movies
  • Premium channels
  • 49-inch LED TV
  • Satellite channels
General
  • Meeting rooms
  • Library
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • French
  • Portuguese
  • Russian
  • Swedish
  • German
  • Spanish
  • Croatian
  • Chinese (Mandarin)
  • Italian
  • English
  • Arabic
  • Norwegian
  • Fireplace in lobby
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Rooftop terrace
  • Pool umbrellas
  • Garden
  • Pool sun loungers
  • Balcony
Spa
  • Body wraps
  • Facials
  • 3 treatment rooms
  • Massage - Thai
  • Turkish bath/hammam
  • Body scrubs
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 42 per person valet parking fee: eur 35 per day nearby parking fee: eur 35 per night pet fee: eur 80 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of eur 80 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of stay safe with meliá (meliá) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nicholas
May 29, 2025 10:57:39 PM
Review Score:   10
Summary: Nice hotel , great location and a lovely garden to sit out in with a cigar
See All Reviews

Room Arrangement

Room Info Facilities
One Bedroom Master Suite Red Level
Room Size: 807 square feet m2
1 King Bed
2 Twin Beds
One Bedroom Master Suite Red Level

General

Ping - 22.68, Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Bathtub or shower, Separate bedroom, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 75, Private bathroom, Square feet - 807, Club level room, Bed count minimum 1, Bed count maximum 2
Penthouse Suite Red Level
Room Size: 807 square feet m2
1 King Bed
2 Twin Beds
Penthouse Suite Red Level

General

Ping - 22.68, Number of bedrooms - 1, Coffee/tea maker, Sofa bed, Bathtub or shower, Separate bedroom, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 75, Private bathroom, Square feet - 807, Club level room, Bed count minimum 1, Bed count maximum 2
Red Level, Suite, 3 Bedrooms
Room Size: m2
3 King Beds
6 Twin Beds
Red Level, Suite, 3 Bedrooms

General

Number of living rooms 0, Electric kettle, Coffee/tea maker, Sofa bed, Number of bathrooms - 3, Extra bed count 1, Free cribs/infant beds, Heating, Separate bathtub and shower, No rollaway/extra beds, Garden view, Number of bedrooms - 3, Bed count maximum 6, Bed count minimum 3
Presidential Penthouse Suite Red Level
Room Size: 1399 square feet m2
1 King Bed
2 Twin Beds
Presidential Penthouse Suite Red Level

General

Square meters - 130, Number of bedrooms - 1, Coffee/tea maker, Bathtub or shower, Separate bedroom, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Square feet - 1399, Club level room, Bed count minimum 1, Ping - 39.32, Bed count maximum 2
The Royal Suite
Room Size: 2152 square feet m2
1 King Bed
2 Twin Beds
The Royal Suite

General

Ping - 60, Number of bedrooms - 2, Coffee/tea maker, Bathtub or shower, Square feet - 2152, Number of living rooms 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, iPod docking station, Club level room, Square meters - 200, Bed count minimum 1, Bed count maximum 2
Suite, 2 Bedrooms (Red Level)
Room Size: m2
2 King Beds
4 Twin Beds
Suite, 2 Bedrooms (Red Level)

General

Number of living rooms 0, Electric kettle, Number of bedrooms - 2, Coffee/tea maker, Sofa bed, Extra bed count 1, Number of bathrooms - 2, Free cribs/infant beds, Heating, Separate bathtub and shower, No rollaway/extra beds, Garden view, Bed count maximum 4, Bed count minimum 2
Family Room (3+1)
Room Size: 409 square feet m2
4 King Bed, Double Sofa Bed and Twin Beds
Family Room (3+1)

General

Bed count minimum 4, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Bathtub or shower, Bed count maximum 4, Number of bathrooms - 1, Free cribs/infant beds
Supreme Room
Room Size: 409 square feet m2
1 King Bed
2 Twin Beds
Supreme Room

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square meters - 38, Bathtub or shower, Wheelchair accessible, Number of bathrooms - 1, Free cribs/infant beds, Ping - 11.49, Private bathroom, iPod docking station, Square feet - 409, Bed count minimum 1, Bed count maximum 2
Suite, 2 Bedrooms (Red Level, 4+1)
Room Size: m2
6 King Beds and Twin Beds
Suite, 2 Bedrooms (Red Level, 4+1)

General

Number of living rooms 0, Bed count minimum 6, Electric kettle, Number of bedrooms - 2, Coffee/tea maker, Sofa bed, Extra bed count 1, Number of bathrooms - 2, Heating, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count maximum 6
Red Level, Junior Suite, Terrace
Room Size: 430 square feet m2
1 King Bed
2 Twin Beds
Red Level, Junior Suite, Terrace

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Terrace, Sofa bed, Bathtub or shower, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Ping - 12.08, Square meters - 40, Private bathroom, Club level room, Bed count minimum 1, Bed count maximum 2
Classic Room
Room Size: 269 square feet m2
1 Queen Bed
Classic Room

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Coffee/tea maker, Bathtub or shower, Square meters - 25, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, iPod docking station, Ping - 7.56, Bed count minimum 1, Bed count maximum 1
Deluxe Room (Red Level 2 adults+ 2 children)
Room Size: 430 square feet m2
2 King Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Deluxe Room (Red Level 2 adults+ 2 children)

General

Number of living rooms 0, Square meters - 40, Partially open bathroom, Number of bedrooms - 0, Club level room, Bathtub or shower, Bed count maximum 3, Square feet - 430, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Ping - 12.08
Premium Room
Room Size: 269 square feet m2
1 King Bed
2 Twin Beds
Premium Room

General

Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Coffee/tea maker, Bathtub or shower, Square meters - 25, Wheelchair accessible, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, iPod docking station, Bed count minimum 1, Bed count maximum 2
Family Room
Room Size: 409 square feet m2
2 King Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Family Room

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square meters - 38, Bathtub or shower, Number of bathrooms - 1, Free cribs/infant beds, Ping - 11.49, Private bathroom, No rollaway/extra beds, Square feet - 409, Bed count maximum 3, Bed count minimum 2
Red Level, Deluxe Room
Room Size: 430 square feet m2
1 King Bed
2 Twin Beds
Red Level, Deluxe Room

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Ping - 12, Sofa bed, Bathtub or shower, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Private bathroom, iPod docking station, Club level room, Bed count minimum 1, Bed count maximum 2
Red Level, Junior Suite
Room Size: 484 square feet m2
1 King Bed
2 Twin Beds
Red Level, Junior Suite

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square feet - 484, Sofa bed, Bathtub or shower, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Club level room, Bed count minimum 1, Bed count maximum 2
Red Level, Suite, 1 Bedroom
Room Size: 505 square feet m2
1 King Bed
2 Twin Beds
Red Level, Suite, 1 Bedroom

General

Square feet - 505, Number of bedrooms - 1, Coffee/tea maker, Sofa bed, Bathtub or shower, Square meters - 47, Separate bedroom, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Free cribs/infant beds, Ping - 14.19, Private bathroom, Club level room, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Palacio hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palacio hotel have a swimming pool?

Yes, this Palacio hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palacio hotel?

Best-rates for the Palacio hotel starts from $354 per night with includes Child Friendly, Bedding/Linens, Fireplace/Heating, Restaurant, Toiletries, Guest Services, Entertainment, Breakfast, Internet, Pool, Business Services, Spa, Bar, Laundry, Air Conditioner, Parking, Wheelchair Accessible, TV, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Palacio hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palacio hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palacio hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palacio hotel?

Based on the information reported by the owner or manager, the Palacio hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palacio hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Palacio hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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