DoubleTree by Hilton London - Docklands Riverside | Hotel in London

| 8.4 (1009 Reviews) |  1 Bathroom
Surrey Docks Hotel | DoubleTree by Hilton London - Docklands Riverside

Hotel in Surrey Docks, London

Riverfront hotel with bars and a fitness center
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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265 Rotherhithe Street, London, SE16 5HW, United Kingdom

Amenities

Air Conditioner
Parking
TV
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately gbp 21.95 per person self parking fee: gbp 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Chris
Jun 3, 2025 04:48:36 PM
Review Score:   10
Summary: The staff here were far and away the most friendly, helpful, and genuinely looking to serve group I’ve ever experienced. I would always stay at this property when in London if only for the service! As for the property, with a family of 5, it was a little cozy. But is to be expected. The room shows a little age, but the room was clean, neat, and the beds were great. Getting to and from with luggage and kids required hiring a car, but the free ferry across the Thames to the Canary Wharf area was easy and awesome. Will absolutely stay here again!
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FAQ's

Is this Surrey Docks hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surrey Docks hotel?

Check-in time for Surrey Docks hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surrey Docks hotel have a swimming pool?

No, this Surrey Docks hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surrey Docks hotel?

Best-rates for the Surrey Docks hotel starts from $147 per night with includes Air Conditioner, Parking, Balcony/Terrace, Restaurant, Breakfast, Barbecue/Outdoor Cooking, Business Services, Wellness Facilities, Laundry, Toiletries, Guest Services, Entertainment, TV, Transportation/Shuttle, Security/Safety, Bedding/Linens, Child Friendly, Internet, Kitchen, Bar Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Surrey Docks hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surrey Docks hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surrey Docks hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surrey Docks hotel?

Based on the information reported by the owner or manager, the Surrey Docks hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surrey Docks hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surrey Docks hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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