Crowne Plaza London - Kingston by IHG | Hotel in Surbiton

| 8.4 (469 Reviews) |  1 Bathroom
Surbiton Hotel | Crowne Plaza London - Kingston by IHG

Hotel in Surbiton

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Crowne Plaza London - Kingston by IHG offers 121 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Surbiton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Portsmouth Road, Surbiton, KT6 5QQ, United Kingdom

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Private bathroom
  • Towels
  • Hair dryer
  • Shower/tub combination
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Free cribs/infant beds
  • Desk
  • Connecting rooms available
  • Soundproofing
  • Safe
  • Phone
  • Iron/ironing board (on request)
Breakfast
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 1 bar
  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 16.95 per person
  • 1 restaurant
  • Coffee/tea maker
  • Electric kettle
Parking
  • Secured covered self parking on site (GBP 10 per day)
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Limited onsite parking
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible parking
Activities
  • Boat tours
  • Sailing
  • Golfing
  • Fitness center (discounted access)
  • 24-hour fitness center
Entertainment
  • Flat-screen TV
  • Satellite channels
General
  • Conference space (4004 square feet)
  • Meeting rooms
  • Computer station
  • 24-hour business center
  • Ballroom
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Banquet hall
  • Vending machine
  • ATM/banking services
  • Latvian
  • Arabic
  • Hindi
  • Italian
  • Polish
  • German
  • Romanian
  • Russian
  • Indonesian
  • French
  • English
  • Designated smoking areas (fines apply)
  • TV in lobby
Guest Services
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Free cribs/infant beds
  • Concierge services
  • Multilingual staff
  • Dry cleaning service
  • Laundry facilities
  • 24-hour front desk
  • Wedding services
  • Daily housekeeping
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for gbp 25.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately gbp 16.95 per person covered self parking fee: gbp 10 per day rollaway bed fee: gbp 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 2, 2025 01:42:47 PM
Review Score:   8
Summary: One lift out of order, stairs dirty as work going on and pest control in action… told not to use them, glasses and crockery left outside bedroom doors for far too long, no hot water only option for tea available at breakfast. However, staff very friendly and helpful, room good, bed good, breakfast good.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 1 King Bed, River View
Room Size: 144 square feet m2
1 King Bed
Premium Room, 1 King Bed, River View

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Designer toiletries, Sofa bed, Square meters - 13, Square feet - 144, Extra bed count 2, Bathrobes, Ping - 4.05, Balcony, Bed count minimum 1, Bed count maximum 1
Premium Room, 2 Twin Beds, River View
Room Size: m2
2 Twin Beds
Premium Room, 2 Twin Beds, River View

General

Number of living rooms 0, River view, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Standard Room, 2 Twin Beds
Room Size: 107 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

Square meters - 10, Square feet - 107, Number of living rooms 0, Number of bedrooms - 0, Ping - 3.2, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Standard Room, 1 Double Bed, Accessible Bathtub
Room Size: m2
1 Double Bed
Standard Room, 1 Double Bed, Accessible Bathtub

General

Number of living rooms 0, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Standard Room, 1 Double Bed
Room Size: 107 square feet m2
1 Double Bed
Standard Room, 1 Double Bed

General

Square meters - 10, Square feet - 107, Number of living rooms 0, Number of bedrooms - 0, Ping - 3.2, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premium Room, 1 Double Bed, River View
Room Size: 144 square feet m2
1 Double Bed
Premium Room, 1 Double Bed, River View

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Designer toiletries, Sofa bed, Square meters - 13, Square feet - 144, Extra bed count 2, Bathrobes, Ping - 4.05, Balcony, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms
Room Size: 409 square feet m2
2 Double Beds
Suite, 2 Bedrooms

General

Number of living rooms 0, Ping - 11.49, Minibar, Number of bedrooms - 0, Square meters - 38, Square feet - 409, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Suite, 1 King Bed, Balcony
Room Size: 172 square feet m2
1 King Bed
Suite, 1 King Bed, Balcony

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 172, Square meters - 16, Sofa bed, Balcony, Ping - 4.83, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premium Room
Room Size: m2
1 Twin Bed
Premium Room

General

Number of living rooms 0, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Number of living rooms 0, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2

FAQ's

Is this Surbiton hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surbiton hotel?

Check-in time for Surbiton hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surbiton hotel have a swimming pool?

No, this Surbiton hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surbiton hotel?

Best-rates for the Surbiton hotel starts from $125 per night with includes Kitchen, Laundry, Designated Smoking Area, TV, Child Friendly, Guest Services, Parking, Accessibility, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Wheelchair Accessible, Business Services, Fireplace/Heating, Air Conditioner, Restaurant, Breakfast, Internet Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Surbiton hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surbiton hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surbiton hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surbiton hotel?

Based on the information reported by the owner or manager, the Surbiton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surbiton hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surbiton hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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