Turtle Beach Resort | Hotel in Mermaid Beach

| 8.6 (1000 Reviews) |  1 Bathroom
Mermaid Beach Hotel | Turtle Beach Resort

Hotel in Mermaid Beach

Family-friendly hotel with 4 outdoor pools and 4 hot tubs
This smoke-free hotel features 4 outdoor pools, free water park access, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Turtle Beach Resort offers 141 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.


An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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2346 Gold Coast Highway, Mermaid Beach, 4218, Australia

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Shower/tub combination
Bedroom
  • Bed sheets
  • Ceiling fan
  • Air conditioning
  • Cribs/infant beds (surcharge)
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Washer and dryer
  • Individually decorated
  • Phone
Breakfast
  • 1 bar
  • Breakfast available for a fee: AUD 8-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Oven
  • Stovetop
  • Kitchen
  • Dishwasher
  • Microwave
  • Electric kettle
  • Refrigerator
  • Dining room
  • Cookware/dishes/utensils
Parking
  • Roundtrip airport shuttle (surcharge) from 5:30 AM - 9:00 PM
  • Free secured, uncovered self parking on site
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Onsite parking includes off-street options
  • Height restrictions apply for onsite parking
  • Theme park shuttle (surcharge)
  • Airport shuttle on request
  • Limited onsite parking (max 1 space per unit)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
Activities
  • Surfing/body boarding
  • Snorkeling
  • Boat tours
  • Hiking/biking trails
  • Kayaking
  • Whale watching
  • Canoeing
  • Golfing
  • Motor boating
  • Beach access
  • Fishing
  • Casino
  • Swimming
  • Surf lessons
  • Fitness center
  • Children's pool
  • 4 hot tubs
  • Mini golf
  • Sauna
  • Outdoor tennis court
  • Playground
  • 4 outdoor pools
  • Steam room
  • Arcade/game room
  • Free water park access
Entertainment
  • Flat-screen TV
  • Cable channels
General
  • Front-desk safe
  • English
  • Smoke-free property
Guest Services
  • Children's dinnerware
  • Cribs/infant beds (surcharge)
  • Kitchen
  • Refrigerator
  • Supervised childcare (surcharge)
  • Fence around the pool
  • 4 outdoor pools
  • Arcade/game room
  • Free water park access
  • Pool gate
  • Children's pool
  • Waterslide
  • Microwave
  • Mini golf
  • Laundry facilities
  • Playground
  • Separate dining area
  • Children's club (surcharge)
  • Separate living room
  • Washer/dryer
  • Highchair
  • Tour/ticket assistance
  • Dry cleaning service
  • Laundry facilities
  • Daily housekeeping
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • BBQ grill(s)
  • Pool umbrellas
  • Picnic area
  • Terrace
  • Balcony or patio

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 10 am
Child Policy
Children are welcome. rollaway/extra beds are available for aud 45 per night. cribs (infant beds) are available for aud 10.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately aud 8 to 15 per person airport shuttle fee: aud 50 per person (one way) housekeeping is available for an additional fee crib (infant bed) fee: aud 10.0 per night rollaway bed fee: aud 45 per night high chair fee: aud 10 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

andrew
Apr 14, 2025 01:59:31 PM
Review Score:   8
Summary: Rooms a bit dated and a bit noisy with all the roadwork currently
See All Reviews

Room Arrangement

Room Info Facilities
2 Bedroom Superior Apartment
Room Size: 829 square feet m2
3 Queen Bed and Twin Beds
2 Bedroom Superior Apartment

General

Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 2, Square feet - 829, Garden view, Ping - 23, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 77, Bed count minimum 3
1 Bedroom Superior Apartment
Room Size: 592 square feet m2
1 Queen Bed
1 Bedroom Superior Apartment

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 592, Separate bedroom, Extra bed count 1, Number of living rooms 1, Square meters - 55, Number of bathrooms - 1, Private bathroom, Garden view, Club level room, Ping - 16.64, Bed count minimum 1, Bed count maximum 1
3 Bedroom Apartment
Room Size: 1184 square feet m2
5 Queen Bed and Twin Beds
3 Bedroom Apartment

General

Rollaway/extra beds (surcharge), Bed count minimum 5, Private bathroom, Ping - 33.27, Garden view, Number of bedrooms - 3, Bed count maximum 5, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 110, Square feet - 1184
2 Bedroom Apartment
Room Size: 829 square feet m2
3 Queen Bed and Twin Beds
2 Bedroom Apartment

General

Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 2, Square feet - 829, Garden view, Ping - 23, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 77, Bed count minimum 3
2 Bedroom Family Suite
Room Size: 861 square feet m2
3 Queen Bed and Twin Bunk Beds
2 Bedroom Family Suite

General

Bed count minimum 5, Private bathroom, No rollaway/extra beds, Number of bedrooms - 2, Square meters - 80, Garden view, Ping - 24.2, Bed count maximum 5, Square feet - 861, Number of living rooms 1, Number of bathrooms - 2
1 Bedroom Apartment
Room Size: 592 square feet m2
1 Queen Bed
1 Bedroom Apartment

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 592, Separate bedroom, Extra bed count 1, Number of living rooms 1, Square meters - 55, Number of bathrooms - 1, Private bathroom, Garden view, Ping - 16.64, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Turtle Beach Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Turtle Beach Resort have a swimming pool?

Yes, this Turtle Beach Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Turtle Beach Resort?

Best-rates for the Turtle Beach Resort starts from $256 per night with includes Wellness Facilities, Restaurant, Bar, Entertainment, Laundry, Air Conditioner, TV, Balcony/Terrace, Business Services, Sports/Activities, Kitchen, Parking, Transportation/Shuttle, Bedding/Linens, Breakfast, Child Friendly, Hot Tub, Internet, Security/Safety, Spa, Guest Services, Barbecue/Outdoor Cooking, Pool Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Turtle Beach Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Turtle Beach Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Turtle Beach Resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Turtle Beach Resort?

Based on the information reported by the owner or manager, the Turtle Beach Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Turtle Beach Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Turtle Beach Resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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