The Ballantyne, A Luxury Collection Hotel, Charlotte | Hotel in Charlotte

| 9.2 (982 Reviews) | 1 Bathroom

Ballantyne Hotel | The Ballantyne, A Luxury Collection Hotel, Charlotte

Hotel in Ballantyne, Charlotte

Luxury hotel with 2 indoor pools and a full-service spa
2 indoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar.
Housekeeping is available on request.
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A 24-hour health club and complimentary bicycles are featured at the hotel. 2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

10000 Ballantyne Commons Pkwy, Charlotte, 28277, United States

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Towels

Deep soaking bathtub

Hair dryer

Toilet paper

Separate bathtub and shower

Shampoo

Soap

Bathrobes

Designer toiletries

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Premium bedding

Heating (climate-controlled)

Frette Italian sheets

Rollaway/extra beds (surcharge)

Pillow-top mattress

Air conditioning (climate-controlled)

Bed sheets

Laptop-compatible safe

Mobile key entry

Iron/ironing board

Office

Phone

Desk

LED light bulbs

Recycling

Energy-saving switches

Laptop-friendly workspace

Slippers

Desk chair

Free newspapers

Free local calls

Connecting rooms available

Turndown service

Water-efficient showers only

Breakfast

24-hour room service

Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14-40 for adults and USD 6-15 for children

3 bars/lounges and 1 poolside bar

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Free bottled water

Minibar

Parking

Free area shuttle up to 1 miles

Free RV/bus/truck parking on site

Wheelchair-accessible parking and van parking available

Free valet parking on site

Free self parking on site

Accessibility

Wheelchair-accessible van parking

Magnifying mirror

Valet for wheelchair-equipped vehicle

Low-height electrical outlets in bathroom

Stair-free path to entrance

14 on-site accessible parking spaces

Visual fire alarm

Wheelchair-accessible fitness center

Wheelchair-accessible registration desk height (inches): 42

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible doorway width (inches): 34

Elevator door width (inches): 41

Thin carpet in public areas

Wheelchair-accessible path of travel

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Low-height view port in door

Lever door handles

Wheelchair-width doorways

Assistive listening devices in meeting rooms

Braille signage

Area rugs in public areas

Wheelchair-accessible restaurant

Assistive listening devices available

Elevator

Low-height door lock

Well-lit path to entrance

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Wheelchair-accessible spa

Wheelchair-accessible pool

Smooth flooring in public areas

Stairway handrail height (inches): 36

Pool hoist on site

Wheelchair-accessible lounge

Tile flooring in public areas

Wheelchair-accessible registration desk

Hardwood flooring in public areas

Handrails in stairways

Activities

Winery tours

Rafting

Hiking/biking trails

Ziplining

Boat tours

Rock climbing

Theme parks

Kayaking

Water skiing

Fitness center access

Outlet shopping

Fishing

Motor boating

Health/beauty spa

Mountain biking

Horse riding

2 indoor pools

Bike parking

Seasonal outdoor pool

Hot tub

Art gallery

Steam room

Sauna

Full-service spa

24-hour fitness center

Playground

Bicycling

Shopping

Entertainment

Premium channels

Streaming services

55-inch LED TV

Cable channels

First-run movies

Netflix

Pay movies

General

Computer station

Coworking space

Conference center (6230 square feet of space)

Meeting rooms - 29

Ballroom

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

Banquet hall

Reception hall

Vending machine

Grocery/convenience store

English

Spanish

Biodegradable coffee stirrers

Vegan dining options

Rooftop garden

Comprehensive recycling policy

Games

At least 80% lighting from LEDs

Smoke-free property

No plastic coffee stirrers

Fireplace in lobby

Vegetarian dining options

TV in lobby

Double-glazed windows

Guest Services

Free cribs/infant beds

2 indoor pools

Seasonal outdoor pool

Rollaway/extra beds (surcharge)

Free area shuttle

Pool gate

Snack bar/deli

Playground

Children's games

Grocery/convenience store

Luggage storage

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Multilingual staff

Concierge services

Wedding services

Change of bedsheets (on request)

Dry cleaning service

Porter/bellhop

Turndown service

Hair salon

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Garden

Pool cabanas (surcharge)

Pool sun loungers

Picnic area

Pool umbrellas

Terrace

Spa

18 treatment rooms

Facials

Sauna

Massage - hot stone

Massage - sports

Hot tub

Massage/treatment rooms

Body wraps

Spa open daily

Massage - Swedish

Massage - deep-tissue

Couples treatment room(s)

Detox wraps

Manicures and pedicures

Steam room

Reflexology

Body scrubs

Body treatments

Massage - prenatal

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 50 per night. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately usd 14 to 40 for adults, and usd 6 to 15 for children late check-out is available for a fee (subject to availability) rollaway bed fee: usd 50 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

David and Victoria

Jul 12, 2025 02:49:48 AM

Review Score: 10

Summary: Luxurious hotel. Clean, excellent service, delicious food at the restaurant.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed, Balcony Room Size: 355.8 square feet m² 1 King Bed	General Square feet - 355.8, Number of living rooms 0, Square meters - 33.1, Number of bedrooms - 0, Thin carpet in room, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Balcony, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Room and bed type depend on availability check-in, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Bathroom grab bars, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Room and bed type depend on availability check-in, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Bathroom grab bars, Bed count minimum 1, Bed count maximum 1
Grand Room, 2 Queen Beds, Park View Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Bathroom grab bars, Park view, Bed count minimum 2, Bed count maximum 2
Grand Room, 1 King Bed, Park View Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Park view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) Room Size: 355 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Accessible vanity height (inches) - 35, Transfer shower, Accessible vanity height (centimeters) - 89, Grab bar - near toilet, Extra bed count 1, Fixed shower seat, Tile flooring in room, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Roll-in shower width (centimeters) - 89, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Roll-in shower width (inches) - 35, Roll-in shower, Bed count maximum 1
Junior Suite, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Thin carpet in room, Number of bedrooms - 1, Ping - 11, Square meters - 37, Extra bed count 1, Number of living rooms 1, Square feet - 398, Number of bathrooms - 1, Private bathroom, Tile flooring in room, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Balcony Room Size: 355.8 square feet m² 2 Queen Beds	General Square feet - 355.8, Number of living rooms 0, Square meters - 33.1, Number of bedrooms - 0, Thin carpet in room, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Balcony, Bed count minimum 2, Bed count maximum 2
Grand Room, 1 King Bed, Balcony, Park View Room Size: 355.8 square feet m² 1 King Bed	General Square feet - 355.8, Square meters - 33.1, Thin carpet in room, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Balcony or patio, Private bathroom, Tile flooring in room, Park view, Balcony, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 King Bed, Balcony, Park View Room Size: 1195 square feet m² 1 King Bed	General Dining table, Thin carpet in room, Fireplace, Number of bedrooms - 1, Full-sized refrigerator/freezer, Microwave, Ping - 34, Location - top floor, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square feet - 1195, Separate dining area, Private bathroom, Kitchen, Tile flooring in room, Separate sitting area, Park view, Freezer, Balcony, Bed count minimum 1, Square meters - 111, Bed count maximum 1
Executive Suite, 1 King Bed, Balcony, Park View Room Size: 796.5 square feet m² 1 King Bed	General Thin carpet in room, Square feet - 796.5, Number of bedrooms - 1, Ping - 22.4, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 74, Private bathroom, Tile flooring in room, Separate sitting area, Park view, Balcony, Bed count minimum 1, Bed count maximum 1
Grand Room, 2 Queen Beds, Balcony, Park View Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Balcony or patio, Private bathroom, Tile flooring in room, Park view, Balcony, Bed count minimum 2, Bed count maximum 2
Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr) Room Size: 355.2 square feet m² 2 Queen Beds	General Doorbell/telephone notification, Thin carpet in room, Accessible vanity height (inches) - 35, Transfer shower, Accessible vanity height (centimeters) - 89, Grab bar - near toilet, Extra bed count 1, Fixed shower seat, Tile flooring in room, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Square feet - 355.2, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 2, Roll-in shower width (centimeters) - 89, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Park view, Roll-in shower width (inches) - 35, Roll-in shower, Bed count maximum 2
Cottage, 4 Bedrooms, Balcony Room Size: 3671 square feet m² 4 Double Beds	General Hardwood flooring in room, Ping - 103, Thin carpet in room, Fireplace, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Extra bed count 1, Separate dining area, Balcony or patio, Kitchen, Tile flooring in room, Number of bedrooms - 4, Balcony, Bed count minimum 4, Dining table, Number of bathrooms - 5, Area rug/s in room, Microwave, Number of living rooms 1, Square feet - 3671, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Freezer, Oven, Access via exterior corridors, Bed count maximum 4, Square meters - 341
Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub) Room Size: 355 square feet m² 2 Queen Beds	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 2, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Bed count maximum 2
Deluxe Room, 2 Queen Beds (Hearing Accessible) Room Size: 355 square feet m² 2 Queen Beds	General Doorbell/telephone notification, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed (Hearing Accessible) Room Size: 355 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub) Room Size: 354 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Toilet grab bar height (centimeters) - 89, Square meters - 33, Square feet - 354, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Bed count maximum 1
Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible) Room Size: 355 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Park view, Balcony, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub) Room Size: 797 square feet m² 1 King Bed	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Ping - 22, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Square meters - 74, Tile flooring in room, Wheelchair-accessible bathroom vanity, Balcony, Height-adjusted amenities, Bed count minimum 1, Square feet - 797, Toilet grab bar height (centimeters) - 107, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Number of bathrooms - 1, Accessible bathtub, Private bathroom, Raised toilet seat height (centimeters) - 38, Toilet grab bar height (inches) - 42, Separate sitting area, Park view, Bed count maximum 1
Grand Room, 1 King Bed, Park View (Hearing Accessible) Room Size: 354 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Extra bed count 1, Square meters - 33, Square feet - 354, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Park view, Bed count minimum 1, Bed count maximum 1
Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub) Room Size: 355 square feet m² 1 King Bed	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Park view, Bed count maximum 1
Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub) Room Size: 355 square feet m² 2 Queen Beds	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 2, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Park view, Bed count maximum 2

FAQ's

Is this Ballantyne hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ballantyne hotel have a swimming pool?

Yes, this Ballantyne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ballantyne hotel?

Best-rates for the Ballantyne hotel starts from $280 per night with includes Sports/Activities, Fireplace/Heating, Bar, Guest Services, TV, Security/Safety, Wellness Facilities, Spa, Toiletries, Internet, Laundry, Pool, Transportation/Shuttle, Restaurant, Hot Tub, Air Conditioner, Parking, Bedding/Linens, Entertainment, Breakfast, Child Friendly, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Ballantyne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ballantyne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ballantyne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ballantyne hotel?

Based on the information reported by the owner or manager, the Ballantyne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ballantyne hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ballantyne hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $280