Serena Palace Hotel | Hotel in Douala

| 4.0 (4 Reviews) |  1 Bathroom
Ngodi Hotel | Serena Palace Hotel

Hotel in Ngodi, Douala

Beaux Arts hotel with free parking connected to the convention center in Douala
A restaurant, a health club, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Serena Palace Hotel offers 73 accommodations with safes and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Boulevard de la Republique, Douala, 4330, Cameroon

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Bathtub
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofing
  • Phone
  • Individually furnished
  • Safe
Breakfast
  • Buffet breakfast available for a fee daily 5:30 AM–9 AM: USD 14 per person
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)
Parking
  • Free offsite parking; reservations required
  • Shopping center shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Extended parking on site (surcharge)
Accessibility
  • Elevator
Activities
  • Outdoor pool access
  • Theme parks
  • Health club access
  • Bicycle rentals
  • Spa services
  • Health club
  • Access to nearby health club
  • Access to nearby outdoor pool
Entertainment
  • Plasma TV
  • Cable channels
General
  • Meeting room
  • Conference center
  • Front-desk safe
  • Elevator
  • ATM/banking services
  • Gift shop/newsstand
  • English
  • French
  • Designated smoking areas
  • TV in lobby
Guest Services
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Access to nearby outdoor pool
  • Tour/ticket assistance
  • Porter/bellhop
  • Multilingual staff
  • Dry cleaning service
  • Daily housekeeping
  • Wedding services
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace
  • BBQ grill(s)
  • Balcony
  • Yard
Spa
  • Massages

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 10:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately usd 14 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Chris
Oct 18, 2015 06:48:13 PM
Review Score:   4
Summary: It was a pleasant stay and a great opportunity to catch up with friends. The hotel was very basic but the staff were friendly and helpful.
See All Reviews

Room Arrangement

Room Info Facilities
Suite
Room Size: 474 square feet m2
1 King Bed

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Free bottled water, Ping - 13.32, Bed count minimum 1, Square feet - 474, Free toiletries, Bed count maximum 1, Square meters - 44, City view
Senior Room
Room Size: 344 square feet m2
2 Twin Beds

General

Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Square feet - 344, Ping - 9.67, Bed count minimum 2, City view, Bed count maximum 2
Standard Double Room
Room Size: 301 square feet m2
1 Double Bed
Standard Double Room

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Serena Palace Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Serena Palace Hotel have a swimming pool?

Yes, this Serena Palace Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Serena Palace Hotel?

Best-rates for the Serena Palace Hotel starts from $71 per night with includes Balcony/Terrace, Restaurant, Bar, Barbecue/Outdoor Cooking, Laundry, Air Conditioner, Designated Smoking Area, Accessibility, Wellness Facilities, Guest Services, Business Services, Bedding/Linens, Breakfast, Internet, Transportation/Shuttle, Spa, Child Friendly, Parking, Pool, Wheelchair Accessible Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Serena Palace Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Serena Palace Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Serena Palace Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Serena Palace Hotel?

Based on the information reported by the owner or manager, the Serena Palace Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Serena Palace Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Serena Palace Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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