Quality Inn West Springfield | Hotel in West Springfield

| 6.9 (618 Reviews) |   Pet Friendly  1 Bathroom  10 Guests
West Springfield Hotel | Quality Inn West Springfield

Hotel in West Springfield

The Quality Inn West Springfield hotel is conveniently located on Interstate 91, with easy access to the Massachusetts Turnpike (Interstate 90) and all the Pioneer Valley attractions. Bradley International Airport is 20 miles from the hotel. A number of educational institutions are located in the area, including Suffield Academy, Elms College, Amherst College, Bay Path College and Smith College. Additional area colleges include, Western New England College, University of Massachusetts Amherst, Mount Holyoke College, Springfield College and American International College. Magic Wings Butterfly Conservatory & Gardens and the Springfield Museums, featuring the Dr. Seuss National Memorial Sculpture Garden, are also close by. Set in the rolling hills of central Massachusetts, Old Sturbridge Village presents a vivid and unforgettable portrait of life in early 19th century New England. A variety of shops, cinemas and restaurants are within a two-mile radius. Be sure to visit the Tokyo Asian Cuisine Restaurant, located on the property. Guests of the hotel are invited to enjoy the free deluxe continental breakfast, which includes assorted bagels, muffins, hard boiled eggs, sausages, biscuits, yogurt, oatmeal, cereal, toast, fresh fruit, tea, coffee, juice and waffles. Other full-service features and amenities include, free wireless high-speed Internet access, free newspaper and free local calls. Business travelers will appreciate free high-speed Internet access, spacious work areas and access to fax and copy services. Banquet and meeting facilities are available for most events and business functions. The luxurious, spacious accommodations are equipped with coffee makers, hair dryers and cable television with free Showtime, ESPN and 50 other channels. Some rooms also include irons and ironing boards. Coin-operated laundry facilities and ample bus and truck parking are on the premises. This is a pet-friendly hotel; a stay fee is required. Be sure to ask about special corporate and group rates. Discounted Six Flags New England tickets are available at the front desk.

Quality Inn West Springfield is located in West Springfield.

This 90 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 3 star rated property and has over 618 reviews with the average score of 6.9 . Coming to West Springfield and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 90 Bedrooms Hotel if you want to learn more about this Online Reservations place in West Springfield. These details are authentic, as they are provided by our partner, booking.com.

This Quality Inn West Springfield in West Springfield is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Quality Inn West Springfield”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1150 Riverdale Street, West Springfield, MA 01089, USA

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • Parking on siteParking on site
  • ParkingParking
  • Free parkingFree parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Fitness centerFitness center
  • FitnessFitness
GeneralGeneral
  • ElevatorElevator
  • HeatingHeating
  • Soundproof roomsSoundproof rooms
  • Smoke-free propertySmoke-free property
  • Designated smoking areaDesignated smoking area
  • Non-smoking roomsNon-smoking rooms
  • Pet friendlyPet friendly
  • Air conditioningAir conditioning
  • Convenience store on siteConvenience store on site
  • SafeSafe
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • Vending machine (snacks)Vending machine (snacks)
  • LaundryLaundry
  • Shared lounge/TV areaShared lounge/TV area
  • Business centerBusiness center
  • Fax/PhotocopyingFax/Photocopying
  • Vending machine (drinks)Vending machine (drinks)
  • Express check-in/outExpress check-in/out
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor pool (seasonal)Outdoor pool (seasonal)
  • Outdoor furnitureOutdoor furniture
  • Outdoor poolOutdoor pool
  • Sun deckSun deck
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Security alarmSecurity alarm
  • Key card accessKey card access
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guestsProcess in place to check health of guests
  • Face masks for guests availableFace masks for guests available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followedPhysical distancing rules followed
  • Mobile app for room serviceMobile app for room service
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Pool coverPool cover
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 21
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, seasonal outdoor pool available from june through september only.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, swimming pool: closed from tue, sep 29, 2026 until mon, may 31, 2027, swimming pool: closed from mon, sep 27, 2027 until mon, may 29, 2028, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.25
Location:
7.66
Staff:
7.9
Facilities:
6.92
Comfort:
7.28
Cleanliness:
7.28
Findley
Sep 26, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
King Room - Non-Smoking
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Hairdryer, Bath or shower, Towels/sheets (extra fee), Walk-in shower, Toothbrush, Toilet, Body soap, Conditioner, Shower, Free toiletries, Additional toilet, Toilet paper, Shampoo, Towels, Private bathroom

General

Key card access, Heating, Fire extinguisher, Hypoallergenic, Safety deposit box, Interconnected room(s) available, Ironing facilities, Iron, Air conditioning, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Mobile hotspot device, Flat-screen TV, Radio, Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Patio, Balcony

Kitchen

Microwave, Coffee machine, Refrigerator, Cleaning products

Living Area

Desk, Seating area

View

Pool view, View, City view, Quiet street view

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Raised toilet, Upper floors accessible by elevator, Entire unit located on ground floor

Room amenities

Adapter, Socket near the bed, Clothes rack, Hypoallergenic pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Queen Room with Two Queen Beds - Non-Smoking
Room Type: Twin/Double
Room Size: 33 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds - Non-Smoking

Food & Drink

Tea/Coffee maker

Media & Technology

Mobile hotspot device, Flat-screen TV, Satellite channels, TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Patio, Balcony

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Seating area

View

Pool view, View, City view, Quiet street view

Bedroom

Linens, Alarm clock, Cribs

Bathroom

Towels, Towels/sheets (extra fee), Walk-in shower

Accessibility

Accessible by elevator, Raised toilet, Upper floors accessible by elevator, Entire unit located on ground floor

General

Key access, Fire extinguisher, Key card access, Smoke alarm

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Room - Non Smoking/Pet Friendly
Room Type: Double
Queen Room - Non Smoking
Room Type: Double

FAQ's

Is this Quality Inn West Springfield pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Quality Inn West Springfield? 

Check-in time for Quality Inn West Springfield starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Quality Inn West Springfield have a swimming pool? 

Yes, this Quality Inn West Springfield has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quality Inn West Springfield? 

Best-rates for the Quality Inn West Springfield starts from $85 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, Business Services, Wellness Facilities, Guest Services, Entertainment, Child Friendly, Heating, Internet, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Quality Inn West Springfield a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quality Inn West Springfield wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Quality Inn West Springfield is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quality Inn West Springfield? 

Based on the information reported by the owner or manager, the Quality Inn West Springfield indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quality Inn West Springfield? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Quality Inn West Springfield are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.