Platinum Yucatan Princess Adults Only - All Inclusive | Resort in Playa del Carmen

| 8.4 (2769 Reviews) |  1 Bathroom
Villa Juarez Resort | Platinum Yucatan Princess Adults Only - All Inclusive

Resort in Villa Juarez, Playa del Carmen

Adults-only beachfront property with 13 outdoor pools
Catch some rays at the beach or spend the day relaxing at Platinum Yucatan Princess Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


13 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
Prolongacion 5ta Avenida, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Hair dryer
  • Free toiletries
  • Bathrobes
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Phone
  • Desk
  • LED light bulbs
  • Slippers
  • Safe
  • Iron/ironing board
Breakfast
  • 6 restaurants
  • 24-hour room service
  • 2 poolside bars, 8 bars/lounges and 1 beach bar
  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)
  • Coffee/tea maker
  • Free bottled water
  • Free minibar
Parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free self parking on site
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Scuba diving
  • Snorkeling
  • Nightclub
  • Shopping
  • Golf driving range
  • Volleyball
  • Fitness classes
  • Hot tub
  • 13 outdoor pools
  • Billiards/pool table
  • Basketball
  • Beach volleyball
  • Sauna
  • Steam room
  • Full-service spa
  • Tennis
  • 6 outdoor tennis courts
  • Fitness center
  • Archery
Entertainment
  • Satellite channels
  • 42-inch plasma TV
General
  • Conference space (6426 square feet)
  • Business center
  • Elevator
  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Grocery/convenience store
  • French
  • English
  • Spanish
  • Beach towels
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Separate living room
  • 13 outdoor pools
  • Snack bar/deli
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Dry cleaning service
  • Porter/bellhop
  • Hair salon
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Beach umbrellas
  • Pool umbrellas
  • Terrace
  • Balcony
Spa
  • Massage - deep-tissue
  • Hydrotherapy
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Manicures and pedicures
  • Facials
  • Sauna
  • Steam room
  • Reflexology
  • Body treatments
  • Body scrubs
  • 8 treatment rooms
  • Aromatherapy
  • Spa open daily
  • Massage - hot stone
  • Turkish bath/hammam

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. cribs (infant beds) are not available.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property enforces a strict dress code in the restaurants. this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ginger
Jul 18, 2025 02:15:25 AM
Review Score:   8
Summary: First the good! The bellhops Amazing! The entertainment group are great, Tania was amazing at the rifle shooting and casino night, Fernando is the BEST waiter of all! All of the activities are fun and well put together. The bartenders keeps the drink coming and they are mixed well. The room was comfortable and clean with the BEST a/c ever! Rodeo is the best restaurant with big DELICIOUS portions! The wildlife is so COOL, caoti, raccoons, iguanas, and 2 cute black cats! Now the not so good. The lobby staff is not great, when you arrive there are 3 staff but only 2 are helping. We did an off site excursion and were told we would get box lunches, due to our leave time the Buffett is not open early, we spoke to the concierge he wrote down 4 boxes at 6:00 am, we got up went to the lobby to get are boxes and the not so kind check in person told us we don’t have them you should have gotten a ticket. We spoke to 3 people the day before about getting the lunches and not 1 person told us about a ticket. The food is not great, and food is not readily available during the day. The Buffett is open all day but you can only get food food during the designated times, the have a “snack time” but it was just hamburger, hot dogs and fries. I would like to be able to have fruit at snack time. Also the activities are fun but it is hard to find out where they are located, and some you have to sign up in advance but it’s not written anywhere.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, Round Bed, Swimout (Honeymoon)
Room Size: 882 square feet m2
1 King Bed
 Suite, Round Bed, Swimout (Honeymoon)

General

Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Pillow menu, Room and bed type depend on availability check-in, Ping - 25, Square feet - 882, Private hot tub (indoor), Pool view, No rollaway/extra beds, Square meters - 82, Turndown service, iPod docking station, Bed count minimum 1, Bed count maximum 1
Deluxe Room, Swimout (Platinum)
Room Size: 581 square feet m2
1 King Bed
Deluxe Room, Swimout (Platinum)

General

Number of living rooms 0, Number of bedrooms - 0, Pillow menu, Room and bed type depend on availability check-in, Square feet - 581, Extra bed count 1, Square meters - 54, Rollaway/extra beds (free), Pool view, Turndown service, iPod docking station, Ping - 16.33, Bed count minimum 1, Bed count maximum 1
Junior Suite (deluxe)
Room Size: 592 square feet m2
3 Double Beds and Twin Sofa Bed
2 King Bed and Twin Sofa Bed
Junior Suite (deluxe)

General

Number of living rooms 0, Pool view, No rollaway/extra beds, Number of bedrooms - 1, iPod docking station, Room and bed type depend on availability check-in, Square feet - 592, Ping - 16.64, Bed count maximum 3, Bed count minimum 2, Square meters - 55
Junior Suite, Hot Tub (deluxe)
Room Size: 592 square feet m2
3 Double Beds and Twin Sofa Bed
2 King Bed and Twin Sofa Bed
Junior Suite, Hot Tub (deluxe)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 592, Ping - 16.64, Bed count maximum 3, Bed count minimum 2, Square meters - 55
Suite, Round Bed (Honeymoon)
Room Size: 884 square feet m2
1 King Bed
Suite, Round Bed (Honeymoon)

General

Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Pillow menu, Room and bed type depend on availability check-in, Ping - 25, Square feet - 884, Private hot tub (indoor), Pool view, No rollaway/extra beds, Square meters - 82, Turndown service, iPod docking station, Bed count minimum 1, Bed count maximum 1
Deluxe Room (Platinum)
Room Size: 581 square feet m2
1 King Bed
Deluxe Room (Platinum)

General

Number of living rooms 0, Number of bedrooms - 0, Pillow menu, Room and bed type depend on availability check-in, Square feet - 581, Extra bed count 1, Square meters - 54, Rollaway/extra beds (free), Pool view, Turndown service, iPod docking station, Ping - 16.33, Bed count minimum 1, Bed count maximum 1
Junior Suite, Pool Access ((Swimout) Deluxe)
Room Size: 592 square feet m2
2 King Bed and Twin Sofa Bed
Junior Suite, Pool Access ((Swimout) Deluxe)

General

Number of living rooms 0, Pool view, No rollaway/extra beds, Number of bedrooms - 1, iPod docking station, Room and bed type depend on availability check-in, Square feet - 592, Ping - 16.64, Bed count minimum 2, Square meters - 55, Bed count maximum 2

FAQ's

Is this Villa Juarez resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Villa Juarez resort?

Check-in time for Villa Juarez resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Villa Juarez resort have a swimming pool?

Yes, this Villa Juarez resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Villa Juarez resort?

Best-rates for the Villa Juarez resort starts from $288 per night with includes Ocean View, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Toiletries, Guest Services, Breakfast, Parking, Accessibility, Spa, Internet, Kitchen, Laundry, TV, View, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Restaurant, Hot Tub, Air Conditioner, Pool, Bar, Entertainment Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Villa Juarez resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Villa Juarez resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Juarez resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Villa Juarez resort?

Based on the information reported by the owner or manager, the Villa Juarez resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Villa Juarez resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Villa Juarez resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Resort Availability
Nightly rates from:
US $288
You will be redirected to  
Hot Deal - It has been viewed 101 times today
Not the right fit? Check out our other properties in Villa Juarez
|
10.0 (1 Review)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly