Otter Hotel | Hotel in Banff

| 9.4 (570 Reviews) |  1 Bathroom
Banff Hotel | Otter Hotel

Hotel in Banff

Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a lobby fireplace and multilingual staff assistance.
Otter Hotel offers 174 accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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1000 600 Banff Ave, Banff, T1L1H8, Canada

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Child Friendly
Hot Tub
Internet
Kitchen

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Shower
  • Hair dryer
  • Private bathroom
  • Towels
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Safe
Breakfast
  • 1 restaurant
  • Refrigerator
  • Coffee/tea maker
  • Electric kettle
Parking
  • Electric car charging station on site
  • Free covered self parking on site
Accessibility
  • Elevator
  • Elevator door width (inches): 42
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
Activities
  • Hiking/biking trails
  • Mountain biking
  • Skiing
  • Ski area
  • 2 hot tubs
  • Fitness center
Entertainment
  • Cable channels
  • 50-inch TV
General
  • Elevator
  • French
  • English
  • Fireplace in lobby
  • Smoke-free property
Guest Services
  • Refrigerator
  • Multilingual staff
  • Luggage storage
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: cad 30 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of cad 30 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rhonda
Jul 10, 2025 09:34:56 PM
Review Score:   10
Summary: Enjoyed the stay, but they did not clean the room.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 King Bed
Room Size: 290 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Ping - 8, Number of living rooms 0, Bathrobes, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 290, No cribs (infant beds), Square meters - 27, Balcony, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed, Balcony, Mountain View
Room Size: 290 square feet m2
1 King Bed
Superior Room, 1 King Bed, Balcony, Mountain View

General

Ping - 8, Number of living rooms 0, Bathrobes, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 290, No cribs (infant beds), Square meters - 27, Balcony, Mountain view, Bed count minimum 1, Bed count maximum 1
Hotel Room 2 Queen Beds
Room Size: 275 square feet m2
2 Queen Beds
Hotel Room 2 Queen Beds

General

Ping - 8, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 275, Square meters - 26, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds
Room Size: 274 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds

General

Ping - 8, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 274, Balcony, Square meters - 25, Bed count minimum 2, Bed count maximum 2
Mountain View King Suite
Room Size: 320 square feet m2
2 King Bed and Double Sofa Bed
Mountain View King Suite

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Wet bar, Mountain view, Square feet - 320, Bathrobes, Square meters - 30, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds, Mountain View
Room Size: 288 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds, Mountain View

General

Ping - 8, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square meters - 27, Balcony, Mountain view, Bed count minimum 2, Square feet - 288, Bed count maximum 2
Superior King Suite
Room Size: 320 square feet m2
2 King Bed and Double Sofa Bed
Superior King Suite

General

Number of living rooms 0, Bathrobes, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Balcony, Wet bar, Square feet - 320, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Otter Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Otter Hotel have a swimming pool?

No, this Otter Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Otter Hotel?

Best-rates for the Otter Hotel starts from $582 per night with includes Internet, Air Conditioner, TV, Accessibility, Wellness Facilities, Child Friendly, Security/Safety, Restaurant, Bedding/Linens, Fireplace/Heating, Guest Services, Kitchen, Parking, Wheelchair Accessible, Hot Tub Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Otter Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Otter Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Otter Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Otter Hotel?

Based on the information reported by the owner or manager, the Otter Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Otter Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Otter Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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