Mex Hoteles | Hotel in Cancun

| 7.5 (3099 Reviews) |  2 Bathrooms  6 Guests
Downtown Cancun Hotel | Mex Hoteles

Hotel in Downtown Cancun, Cancun

Located in Cancún, a 3-minute walk from Cancun Bus Station, Mex Hoteles has accommodations with an outdoor swimming pool, free private parking, a fitness center and a terrace. Each room at the 4-star hotel has city views, and guests can enjoy access to a restaurant and to a bar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. The rooms have a closet. Breakfast is available, and includes buffet, à la carte and American options. Mex Hoteles also offers a car rental service and a business center. Popular points of interest near the accommodation include Cancun Government Palace, Cristo Rey Church and Parque las Palapas. Cancún International Airport is 11 miles from the property.

Mex Hoteles is located in Cancun.

This 110 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 3099 reviews with the average score of 7.5 . Coming to Cancun and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 110 Bedrooms Hotel if you want to learn more about this Online Reservations place in Cancun. These details are authentic, as they are provided by our partner, booking.com.

This Mex Hoteles in Cancun is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mex Hoteles”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Av. Carlos J Nader Lote 28, SMZ 05, MZ 11, Andador 5, Cancun, 77500, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Balcony/TerraceBalcony/Terrace
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kids' mealsKids' meals
  • Coffee house on siteCoffee house on site
  • Breakfast in the roomBreakfast in the room
  • RestaurantRestaurant
  • BarBar
  • Wine/ChampagneWine/Champagne
  • Special diet meals (on request)Special diet meals (on request)
ParkingParking
  • Free parkingFree parking
  • ParkingParking
  • Parking garageParking garage
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
ActivitiesActivities
  • FitnessFitness
  • Fitness centerFitness center
  • Themed dinnersThemed dinners
GeneralGeneral
  • Smoke-free propertySmoke-free property
  • Family roomsFamily rooms
  • Air conditioningAir conditioning
  • SafeSafe
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • ConciergeConcierge
  • Shuttle serviceShuttle service
  • Airport shuttleAirport shuttle
  • Fax/PhotocopyingFax/Photocopying
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Baggage storageBaggage storage
  • Suit pressSuit press
  • Car rentalCar rental
  • 24-hour front desk24-hour front desk
  • Tour deskTour desk
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Business centerBusiness center
  • Room serviceRoom service
  • Daily housekeepingDaily housekeeping
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Picnic areaPicnic area
  • TerraceTerrace
  • Sun deckSun deck
  • Outdoor furnitureOutdoor furniture
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • Outdoor poolOutdoor pool
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Cashless payment availableCashless payment available
  • Contactless check-in/outContactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Rooftop poolRooftop pool
  • Swimming poolSwimming pool
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Partially refundable
Pet Policy
Pet Policy
Pets are not allowed
The environmental sanitation tax is payable at front desk in mexican pesos, at a rate of 82.12 mxn (mexican pesos) per room per nightguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.
License number: 002-025-000709/2026

Reviews

Value for money:
7.86
Location:
8.58
Staff:
8.05
Facilities:
7.6
Comfort:
8.11
Cleanliness:
8.07
Maria
Jun 28, 2026 07:00:00 AM
Review Score:   6
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: I liked the location and that it had a gym and free parking.
Negative: The breakfast option was really bad. We had issues with the aircon in the first room, then issues getting a key to work cor the second room. The vegan breakfast option was also quite bad. Definitely not a 4 star. But good for a 3 star.
Summary: Good for a 3 star hotel, not 4
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Room Arrangement

Room InfoFacilities
Superior Suite
Room Type: Suite
Room Size: 27 m2
1 King bed(s) Bed
Superior Suite

Food & Drink

Minibar

Bathroom

Private bathroom, Hairdryer, Toilet, Conditioner, Shampoo, Towels/Sheets (extra fee), Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap

General

Smoke Alarm, Ironing facilities, Mosquito net, Suit press, Air conditioning, Trash cans, Key access, Safe, Key card access, Iron

Media & Technology

Flat-screen TV, TV, Telephone

Outdoors

Balcony

Living Area

Sofa, Desk

View

View, City view

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Toilet with grab rails

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Fold-up bed, Sofa bed

Pool and Spa

Rooftop pool
Superior Double Room
Room Type: Double
Room Size: 27 m2
2 Full bed(s) Bed
Superior Double Room

Food & Drink

Minibar

Bathroom

Private bathroom, Hairdryer, Toilet, Conditioner, Shampoo, Towels/Sheets (extra fee), Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap

General

Smoke Alarm, Ironing facilities, Mosquito net, Suit press, Air conditioning, Trash cans, Key access, Safe, Key card access, Iron

Media & Technology

Flat-screen TV, TV, Telephone

Outdoors

Balcony

Living Area

Sofa, Desk

View

View, City view

Services

Wake-up service

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Toilet with grab rails

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed, Fold-up bed, Sofa bed

Pool and Spa

Rooftop pool

FAQ's

Is this Mex Hoteles pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mex Hoteles? 

Check-in time for Mex Hoteles starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mex Hoteles have a swimming pool? 

Yes, this Mex Hoteles has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mex Hoteles? 

Best-rates for the Mex Hoteles starts from $53 per night with includes Air Conditioner, Parking, Pool, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Mex Hoteles a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mex Hoteles wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Mex Hoteles has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mex Hoteles? 

Based on the information reported by the owner or manager, the Mex Hoteles indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mex Hoteles? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Mex Hoteles are as follows: Partially refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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