Melia Madrid Serrano | Hotel in Madrid

Hotel in Castellana, Madrid
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
Melia Madrid Serrano offers 307 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Facility Overview
Shampoo
Soap
Hair dryer
Toothbrush and toothpaste
Private bathroom
Towels
Toilet paper
Eco-friendly toiletries
Egyptian cotton sheets
Pillow menu
Blackout drapes/curtains
Heating
Air conditioning
Free cribs/infant beds
Bed sheets
Premium bedding
Laptop-friendly workspace
Connecting rooms available
Eco-friendly cleaning products provided
Water-efficient showers only
Iron/ironing board (on request)
Safe
LED light bulbs
Desk
Soundproofing
Phone
Recycling
Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 35 for adults and EUR 17.5 for children
1 restaurant
1 bar
Room service available
Coffee/tea in common area(s)
Coffee/tea maker
Minibar
Electric kettle
Offsite parking within 656 ft (EUR 32 per day)
Wheelchair accessible (may have limitations)
Stair-free path to entrance
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Magnifying mirror
Well-lit path to entrance
Elevator
Elevator door width (inches): 63
Front entrance ramp
Wheelchair-accessible restaurant
Wheelchair-accessible fitness center
Golfing
Seasonal outdoor pool
Fitness center
Lifeguards on site
LCD TV
Satellite channels
Meeting rooms
24-hour business center
Conference space (5640 square feet)
Computer station
Water dispenser
Free newspapers in lobby
Banquet hall
Front-desk safe
Elevator
French
Spanish
German
Italian
English
At least 80% organic food
Reusable cups only
Reusable tableware only
No plastic coffee stirrers
At least 80% of food locally-sourced
At least 80% lighting from LEDs
Smoke-free property
TV in lobby
No plastic water bottles
Biodegradable coffee stirrers
No plastic soda bottles
Biodegradable drinking straws
No plastic drinking straws
Seasonal outdoor pool
Soundproofed rooms
Babysitting (surcharge)
Baby bath
Snack bar/deli
Laundry facilities
Highchair
Free cribs/infant beds
Wedding services
Luggage storage
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Laundry facilities
24-hour front desk
Change of towels (on request)
Dry cleaning service
Concierge services
Change of bedsheets (on request)
Porter/bellhop
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Terrace
Pool umbrellas
Lifeguards on site
Pool sun loungers
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
Triple Room
Room Size:
279.9 square feet m2
| GeneralSquare feet - 279.9, Number of bedrooms - 1, Shower only, Square meters - 26, Ping - 7.9, Bed count maximum 3, Bed count minimum 1 |
Melia Room
Room Size:
237 square feet m2
| GeneralNumber of living rooms 0, Roll-in shower width (inches) - 62, Square feet - 237, Number of bedrooms - 0, Ping - 7, Shower only, Room and bed type depend on availability check-in, Transfer shower, Square meters - 22, Number of bathrooms - 1, Roll-in shower width (centimeters) - 157, Bed count minimum 1, Roll-in shower, Bed count maximum 2 |
Family Room (3+1)
Room Size:
301 square feet m2
| GeneralPing - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 28, Shower only, Bed count maximum 3, Square feet - 301, Bed count minimum 2 |
Premium Room
Room Size:
269 square feet m2
| GeneralPing - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Square meters - 25, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2 |
Premium Room, Bathtub (The Level)
Room Size:
344 square feet m2
| GeneralSquare meters - 32, Bathrobes, Free newspaper, No rollaway/extra beds, Turndown service, Slippers, Number of bedrooms - 1, Bathtub only, Square feet - 344, Bed count minimum 1, Ping - 10, Bed count maximum 2 |
Communicated Room (Supreme)
Room Size:
495 square feet m2
| GeneralNo rollaway/extra beds, Number of bedrooms - 1, Square feet - 495, Bathtub or shower, Ping - 14, Square meters - 46, Bed count maximum 4, Bed count minimum 2 |
Supreme Room
Room Size:
269 square feet m2
| GeneralPing - 8, Number of living rooms 0, Bathrobes, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Slippers, Shower only, Square meters - 25, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2 |
Melia Room, Patio Garden View
Room Size:
237 square feet m2
| GeneralSquare feet - 237, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Shower only, Bed count minimum 1, Square meters - 22, Bed count maximum 2 |
Communicated Room (Premium)
Room Size:
538 square feet m2
| GeneralNumber of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, Shower only, Bed count maximum 4, Bed count minimum 2, Number of bathrooms - 1 |
Family Room
Room Size:
269 square feet m2
| GeneralNumber of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Ping - 7.56, Square meters - 25, Bed count maximum 3, Bed count minimum 1, Number of bathrooms - 1 |
Communicated Room (Melia, The Level)
Room Size:
495 square feet m2
| GeneralBathrobes, Free newspaper, No rollaway/extra beds, Turndown service, Slippers, Number of bedrooms - 2, Square feet - 495, Bathtub or shower, Ping - 14, Bed count maximum 3, Square meters - 46, Bed count minimum 3 |
Premium Room, Bathtub (Grand, The Level, (2+2))
Room Size:
344 square feet m2
| GeneralNumber of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2 |
Premium Room, Bathtub (Grand, The Level, (2+1))
Room Size:
344 square feet m2
| GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Bathtub or shower, Square feet - 344, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, Turndown service, Slippers, Wardrobe or closet, Bed count maximum 3, Bed count minimum 1 |
Junior Suite (The Level (3+1))
Room Size:
431 square feet m2
| GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Number of living rooms 1, Square feet - 431, Bathrobes, Square meters - 40, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Separate sitting area, Bed count maximum 3, Bed count minimum 2 |
Junior Suite (The Level (2+2))
Room Size:
431 square feet m2
| GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Number of living rooms 1, Square feet - 431, Number of bathrooms - 1, Bathrobes, Square meters - 40, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Separate sitting area, Bed count maximum 3, Bed count minimum 2 |
Suite (The Level, (2+2))
Room Size:
527 square feet m2
| GeneralBathrobes, Free newspaper, No rollaway/extra beds, Ping - 15, Turndown service, Slippers, Square feet - 527, Number of bedrooms - 1, Square meters - 49, Bathtub or shower, Bed count minimum 2, Bed count maximum 2 |
Premium Room (The Level)
Room Size:
344 square feet m2
| GeneralNumber of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2 |
The Level Room
Room Size:
280 square feet m2
| GeneralPing - 8, Number of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Shower only, Square meters - 26, Number of bathrooms - 1, Bathrobes, Turndown service, Slippers, Square feet - 280, Bed count minimum 1, Bed count maximum 2 |
Premium Room, Bathtub (The Level, (2+1))
Room Size:
344 square feet m2
| GeneralNumber of living rooms 0, Free newspaper, Number of bedrooms - 0, Bathtub only, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, Bed count maximum 3, Bed count minimum 2 |
Premium Room, Bathtub (Grand, The Level)
Room Size:
344 square feet m2
| GeneralNumber of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, Turndown service, Slippers, Bed count maximum 3, Bed count minimum 1 |
Communicated Room (Premium, (4+1))
Room Size:
538 square feet m2
| GeneralSquare meters - 50, No rollaway/extra beds, Ping - 15, Square feet - 538, Number of bedrooms - 1, Shower only, Bed count maximum 4, Bed count minimum 2 |
Premium Room (The Level, (2+1))
Room Size:
344 square feet m2
| GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Bathtub or shower, Square feet - 344, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2 |
Suite (The Level)
Room Size:
538 square feet m2
| GeneralBathrobes, Free newspaper, Square meters - 50, No rollaway/extra beds, Ping - 15, Turndown service, Slippers, Square feet - 538, Number of bedrooms - 1, Bathtub or shower, Bed count maximum 3, Bed count minimum 2 |
Premium Room (The Level, (3 Ad))
Room Size:
344 square feet m2
| GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Bathtub or shower, Square feet - 344, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2 |
Junior Suite (The Level)
Room Size:
431 square feet m2
| GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Number of living rooms 1, Square feet - 431, Bathrobes, Square meters - 40, Deep soaking bathtub, Turndown service, Slippers, Separate sitting area, Bed count maximum 3, Bed count minimum 2 |
Melia Room, Exterior View
Room Size:
237 square feet m2
| GeneralSquare feet - 237, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Shower only, Bed count minimum 1, Square meters - 22, Bed count maximum 2 |
Communicated Room (Grand Premium, The Level)
Room Size:
431 square feet m2
| GeneralBathrobes, Square meters - 40, Free newspaper, No rollaway/extra beds, Turndown service, Slippers, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Bed count maximum 4, Bed count minimum 2, Square feet - 431 |
FAQ's
Is this Melia Madrid Serrano pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Melia Madrid Serrano have a swimming pool?
Yes, this Melia Madrid Serrano has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Melia Madrid Serrano?
Best-rates for the Melia Madrid Serrano starts from $211 per night with includes Security/Safety, Business Services, Balcony/Terrace, Bar, Child Friendly, Wheelchair Accessible, Bedding/Linens, Restaurant, Breakfast, Kitchen, Laundry, Air Conditioner, Accessibility, Wellness Facilities, Fireplace/Heating, Guest Services, Internet, Pool Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.
Is Melia Madrid Serrano a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Melia Madrid Serrano wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Melia Madrid Serrano is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Melia Madrid Serrano?
Based on the information reported by the owner or manager, the Melia Madrid Serrano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Melia Madrid Serrano?
Based on the information reported by the owner or manager, details for the cancellation policy for the Melia Madrid Serrano are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.



























