Holiday Inn Express New York - Manhattan West Side by IHG | Hotel in New York

8.0 (2025 Reviews) |  1 Bathroom
Hell's Kitchen Hotel | Holiday Inn Express New York - Manhattan West Side by IHG

Hotel in Hell's Kitchen, New York

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

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538 West 48th Street, New York, 10036, United States

Amenities

Air Conditioner
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower/tub combination
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Bed sheets
  • Air conditioning
  • Free cribs/infant beds
  • Laptop-friendly workspace
  • Iron/ironing board
  • Soundproofing
  • Phone
  • Laptop-compatible safe
  • Desk
  • Free local calls
  • Connecting rooms available
Breakfast
  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Room service available
  • Refrigerator
  • Coffee/tea maker
  • Microwave
Parking
  • Offsite parking within 0.8 mi (USD 55 per day)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Wheelchair-accessible path of travel
  • Elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
Activities
  • Health/beauty spa
  • 24-hour fitness center
Entertainment
  • 32-inch flat-screen TV
  • Pay movies
  • Cable channels
  • Premium channels
General
  • 24-hour business center
  • ATM/banking services
  • Grocery/convenience store
  • Elevator
  • Front-desk safe
  • French
  • Polish
  • Russian
  • German
  • Spanish
  • Italian
  • English
  • Romance packages available
  • Smoke-free property
  • TV in lobby
Guest Services
  • Soundproofed rooms
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • Grocery/convenience store
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Nearby parking fee: usd 55 per day (4265 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Jul 13, 2025 03:05:52 AM
Review Score:   6
Summary: AC did not work. Maintenance had to come to the room twice to get fixed properly.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, City View
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, City View

General

Number of living rooms 0, Number of bedrooms - 0, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 2 Double Beds
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Double Beds (Extra Floor Space)
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds (Extra Floor Space)

General

Number of living rooms 0, Number of bedrooms - 0, Extra bed count 0, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 Queen Bed
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed (Extra Floor Space)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed (Extra Floor Space)

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 King Bed with Sofa bed
Room Size: m2
2 King Bed and Double Sofa Bed
Standard Room, 1 King Bed with Sofa bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Double Beds, City View
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, City view, Bed count maximum 2
Standard Room
Room Size: m2
1 Double Bed
1 Queen Bed
Standard Room

General

Number of living rooms 0, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Vibrating pillow alarm, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Low-height bed, Telephone accessibility kit, Bed count minimum 1, Roll-in shower, Bed count maximum 1

FAQ's

Is this Hell's Kitchen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hell's Kitchen hotel have a swimming pool?

No, this Hell's Kitchen hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hell's Kitchen hotel?

Best-rates for the Hell's Kitchen hotel starts from $190 per night with includes Wheelchair Accessible, Bedding/Linens, Toiletries, Guest Services, Child Friendly, TV, Security/Safety, Entertainment, Internet, Kitchen, Laundry, Air Conditioner, Accessibility, Balcony/Terrace, Business Services, Wellness Facilities, Breakfast Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Hell's Kitchen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hell's Kitchen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hell's Kitchen hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hell's Kitchen hotel?

Based on the information reported by the owner or manager, the Hell's Kitchen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hell's Kitchen hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hell's Kitchen hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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