DoubleTree By Hilton London Excel | Hotel in London

Hotel in Custom House, London
Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available. A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.
DoubleTree By Hilton London Excel is located in London.
This 285 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, Pet Friendly, and several others. This is a 4 star rated property and has over 5233 reviews with the average score of 8.2 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 285 Bedrooms Hotel if you want to learn more about this Online Reservations place in London. These details are authentic, as they are provided by our partner, booking.com.
This DoubleTree By Hilton London Excel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree By Hilton London Excel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Kid-friendly buffet
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Restaurant
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Bar
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Wine/Champagne
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Special diet meals (on request)
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Breakfast in the room
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Kids' meals
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Parking on site
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Accessible parking
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Electric vehicle charging station
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Parking
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Toilet with grab rails
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Wheelchair accessible
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Live sports events (broadcast)
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Fitness center
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Fitness
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Elevator
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Soundproof rooms
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Pet friendly
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Convenience store on site
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Wifi in all areas
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Heating
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Smoke-free property
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Air conditioning
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Safe
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Facilities for disabled guests
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Family rooms
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Non-smoking rooms
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Daily housekeeping
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Vending machine (snacks)
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Vending machine (drinks)
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Pet basket
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Business center
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Ironing service
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Pet bowls
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Room service
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Laundry
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Express check-in/out
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Baggage storage
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24-hour front desk
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Meeting/Banquet facilities
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Dry cleaning
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Invoice provided
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Free Wifi
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Wifi
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Internet
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Outdoor furniture
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Terrace
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Fire extinguishers
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Smoke alarms
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Key card access
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CCTV outside property
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CCTV in common areas
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Property cleaned by professional cleaning companies
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Staff follow all safety protocols as directed by local authorities
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Process in place to check health of guests
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First aid kits available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Access to healthcare professionals
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Contactless check-in/out
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Cashless payment available
Policies
Reviews
Room Arrangement
Room Info | Facilities |
---|---|
Queen Room
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Shower, Bathtub or shower, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneLiving AreaDeskBedroomLinens, Childrens' cribs, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSocket near the bed |
Deluxe Queen Room with View
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Slippers, Shower, Bathtub or shower, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneLiving AreaDeskViewRiver view, Sea view, ViewBedroomLinens, Childrens' cribs, Alarm clockKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSocket near the bed |
Queen Room - Mobility Access
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Walk-in shower, Toilet paper, Toilet, Slippers, Shower, Bathtub or shower, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneLiving AreaDeskBedroomLinens, Childrens' cribs, Alarm clockKitchenElectric kettleViewSea viewAccessibilityUpper floors accessible by elevator, Lower sink, Emergency cord in bathroom, Accessible by elevator, Toilet with grab rails, Roll-in showerRoom AmenitiesSocket near the bed |
Queen Room with Sofa Bed
Room Type:
Triple
Room Size:
21 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Shower, Bathtub or shower, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneLiving AreaDesk, SofaBedroomLinens, Childrens' cribs, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSofa bed, Socket near the bed |
Twin Room
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Shower, Bathtub or shower, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneLiving AreaDeskBedroomLinens, Childrens' cribs, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSocket near the bed |
Deluxe Twin Room with View
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Slippers, Shower, Bathtub or shower, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneLiving AreaDeskViewRiver view, Sea view, ViewBedroomLinens, Childrens' cribs, Alarm clockKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSocket near the bed |
Deluxe Accessible Twin Room with View
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Slippers, Shower, Bathtub or shower, Bathrobe, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneLiving AreaDeskViewRiver view, Sea view, ViewBedroomLinens, Childrens' cribs, Alarm clockKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Lower sink, Accessible by elevator, Toilet with grab rails, Roll-in showerRoom AmenitiesSocket near the bed |
Twin Room - Mobility Access
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Walk-in shower, Toilet paper, Toilet, Shower, Bathtub or shower, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneLiving AreaDeskBedroomLinens, Childrens' cribs, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Lower sink, Emergency cord in bathroom, Accessible by elevator, Toilet with grab rails, Roll-in showerRoom AmenitiesSocket near the bed |
Deluxe Queen Room with Balcony and View
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Slippers, Shower, Bathtub or shower, Bathrobe, Free toiletries, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneOutdoorsBalconyLiving AreaDesk, Sitting areaViewCity view, River view, Sea view, ViewBedroomLinens, Childrens' cribs, Alarm clockKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSocket near the bed |
Deluxe King Room with View
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Slippers, Shower, Bathtub or shower, Bathrobe, Free toiletries, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Air conditioning, Carpeted, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneLiving AreaDeskViewRiver view, ViewBedroomLinens, Childrens' cribs, Alarm clockKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSocket near the bed |
Deluxe One-Bedroom King Suite with View
Room Type:
Suite
Room Size:
54 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Slippers, Shower, Bathtub or shower, Bathrobe, Free toiletries, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Hardwood or parquet floors, Air conditioning, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneKitchenRefrigerator, Coffee machine, Dining table, Electric kettleLiving AreaDesk, Sitting area, SofaViewLandmark view, River view, ViewBedroomLinens, Childrens' cribs, Alarm clockAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSocket near the bed |
One-Bedroom King Suite with City View
Room Type:
Suite
Room Size:
42 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomPrivate bathroom, Hairdryer, Towels, Body soap, Toilet paper, Toilet, Slippers, Shower, Bathtub or shower, Bathrobe, Free toiletries, Conditioner, ShampooGeneralSafe, Iron, Smoke Alarm, Heating, Laptop safe, Hardwood or parquet floors, Air conditioning, Carbon monoxide detector, Ironing facilitiesMedia & TechnologyRadio, TV, Flat-screen TV, TelephoneKitchenRefrigerator, Coffee machine, Dining table, Electric kettleLiving AreaDesk, Sitting area, SofaViewCity view, ViewBedroomLinens, Childrens' cribs, Alarm clockAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSocket near the bed |
FAQ's
Is this Custom House hotel pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Custom House hotel?
Check-in time for Custom House hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Custom House hotel have a swimming pool?
No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Custom House hotel?
Best-rates for the Custom House hotel starts from $130 per night with includes Breakfast, Internet, Laundry, Pet Friendly, Balcony/Terrace, EV Charge Station, Guest Services, Entertainment, Child Friendly, Air Conditioner, Wheelchair Accessible, Security/Safety, Restaurant, Parking, Business Services, Accessibility, Sports/Activities, Wellness Facilities, Fireplace/Heating, Bar Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.
Is Custom House hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Custom House hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Custom House hotel?
Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Custom House hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Custom House hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.