Zelune Luxury Lagoon Resort Bacalar | Hotel in Bacalar

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Bacalar Hotel | Zelune Luxury Lagoon Resort Bacalar

Hotel in Bacalar

Lakefront hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available once per stay.
Zelune Luxury Lagoon Resort Bacalar offers 14 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Espresso makers and minibars are provided. Bathrooms include showers, designer toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera Bacalar-Carrillo Puerto, Bacalar, 77930, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Balcony/Terrace
Transportation/Shuttle
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in fee: mxn 450 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out fee: mxn 500 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 500.0 per day.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 300 to 600 for adults, and mxn 0 to 0 for children early check-in fee: mxn 450 (subject to availability) late check-out fee: mxn 500 (subject to availability) rollaway bed fee: mxn 500.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Jan 2, 2025 11:02:06 PM
Review Score:   4
Summary: The hotel is under construction which was not communicated. The first room given to us only had a bed. Not a side table, dresser, hooks, or chairs. The patio had no railing (we had a 5 and 7 year old with us). Additionally the ac did not work. We arrived very late. So we tolerated it. We were able to move the next day luckily as a family was leaving. But they didn’t have many options since the hotel is under serious construction. The second room had better functioning amenities and a secure patio area for kids to play. They did not have the kayak and paddle boards as mentioned or displayed. The service was good though. The staff was very helpful and friendly! And they did their best to accommodate our family. Which was very helpful. There manger hector was great and the waiter Danny. I do know that they added furniture to the room we moved out of for future guest.
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FAQ's

Is this Bacalar hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Bacalar hotel have a swimming pool?

Yes, this Bacalar hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bacalar hotel?

Best-rates for the Bacalar hotel starts from $146 per night with includes View, Bar, Toiletries, Guest Services, Barbecue/Outdoor Cooking, Hot Tub, Kitchen, Pool, Designated Smoking Area, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Restaurant, Laundry, Air Conditioner, Sports/Activities, Bedding/Linens, Spa, Entertainment, Breakfast, Child Friendly, Internet, Parking Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Bacalar hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bacalar hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bacalar hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bacalar hotel?

Based on the information reported by the owner or manager, the Bacalar hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bacalar hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Bacalar hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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