Wish Serrano Resort | Hotel in Gramado

| 8.7 (1734 Reviews) |   Pet Friendly  6 Bathrooms  23 Guests
Planalto Hotel | Wish Serrano Resort

Hotel in Planalto, Gramado

Located in Gramado, 656 feet from Gramado Bus Station, Wish Serrano Resort features accommodations with a bar, private parking, a garden and a spa and wellness center. Featuring a restaurant, the property also has an outdoor swimming pool, as well as an indoor pool and a fitness center. The accommodations offers a 24-hour front desk, room service and currency exchange for guests. The comfortably furnished rooms are fitted with a flat-screen TV with satellite channels. At Wish Serrano Resort, rooms come with air conditioning and a private bathroom. A buffet breakfast is available each morning at the accommodations. Wish Serrano Resort offers a children's playground. You can play billiards, table tennis and tennis at the hotel, and the area is popular for hiking. Guests can rent a bike or a car to explore the area, make use of the business center, or read the newspapers available on site. Popular points of interest near Wish Serrano Resort include Saint Peter's Church, Mini Mundo and Festivals Palace. The nearest airport is Hugo Cantergiani Regional, 23 mi from the accommodations, and the property offers a paid airport shuttle service.

Wish Serrano Resort is located in Gramado.

This 120 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, Child Friendly, and several others. This is a 5 star rated property and has over 1734 reviews with the average score of 8.7 . Coming to Gramado and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 120 Bedrooms Hotel if you want to learn more about this Online Reservations place in Gramado. These details are authentic, as they are provided by our partner, booking.com.

This Wish Serrano Resort in Gramado is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Wish Serrano Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Av. das Hortências, 1480, Gramado, 95670-138, Brazil

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Kids' meals
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Restaurant
Parking
  • Private Parking
  • Parking garage
  • Parking on site
  • Parking
  • Accessible parking
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Visual aids (Braille)
  • Lowered sink
  • Wheelchair accessible
Activities
  • Spa
  • Hiking
  • Spa/Wellness packages
  • Happy hour
  • Indoor pool
  • Evening entertainment
  • Fitness
  • Sauna
  • Yoga classes
  • Game room
  • Spa facilities
  • Bingo
  • Spa lounge/Relaxation area
  • Walking tours
  • Playground
  • Entertainment staff
  • Turkish/Steam Bath
  • Steam room
  • Ping-pong
  • Tennis equipment
  • Movie nights
  • Fitness center
  • Hot tub/Jacuzzi
  • Kids' club
  • Tennis court
  • Karaoke
  • Themed dinners
  • Fitness classes
  • Massage
  • Archery
  • Temporary art galleries
  • Locker rooms
  • Pool table
  • Beauty services
  • Indoor pool (year-round)
Entertainment
  • Indoor play area
General
  • Hypoallergenic room available
  • Non-smoking rooms
  • Pet friendly
  • Safe
  • Designated smoking area
  • Facilities for disabled guests
  • Air conditioning
  • Chapel/Shrine
  • Heating
  • Elevator
  • Family rooms
Guest Services
  • Babysitting/Child services
  • Valet parking
  • Daily housekeeping
  • Concierge
  • Tour desk
  • Pet bowls
  • Dry cleaning
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Ironing service
  • Baggage storage
  • Pet basket
  • Shuttle service
  • Meeting/Banquet facilities
  • Airport shuttle
  • Hair/Beauty salon
  • Airport shuttle (additional charge)
  • Laundry
  • Room service
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Picnic area
  • Outdoor furniture
  • Garden
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Key card access
  • CCTV outside property
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Face masks for guests available
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Kids' pool
  • Shallow end
  • Heated pool
  • Pool with view
  • Rooftop pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that a maximum of 1 dog is allowed per apartment. please note that the property can only allow dogs with a maximum weight of 10 kilos and a measurement up to 16 in from paws to shoulders. presentation of vaccination card is required.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.15
Location:
9.48
Staff:
9.13
Facilities:
8.79
Comfort:
9.09
Cleanliness:
9.09
Daniel
Sep 20, 2025 07:00:00 AM
Review Score:   7
Brazil
Reviewer Type: Couple
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Premier Room
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Conditioner, Toilet, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Lockers, Tile/Marble floor, Air conditioning, Key card access, Heating, Fire extinguisher, Fan

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Linens, Wardrobe or closet

Room Amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed

Exclusive services

Free gym access
Family Room
Room Type: Family
Room Size: 33 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Conditioner, Toilet, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Lockers, Tile/Marble floor, Air conditioning, Interconnecting room(s) available, Key card access, Heating, Fire extinguisher, Fan

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Linens, Wardrobe or closet

Room Amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed

Exclusive services

Free gym access
Junior Suite
Room Type: Suite
Room Size: 36 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Slippers, Conditioner, Toilet, Shampoo, Private bathroom, Bathtub, Toilet paper, Bathrobe, Body soap, Spa tub, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Lockers, Tile/Marble floor, Air conditioning, Key card access, Heating, Fire extinguisher, Fan

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Wardrobe or closet, Walk-in closet

View

Garden view

Accessibility

Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed

Exclusive services

Free gym access
Standard Room - Annex
Room Type: Triple
Room Size: 23 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Conditioner, Toilet, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

Media & Technology

Telephone, TV, Flat-screen TV

General

Trash cans, Smoke Alarm, Air conditioning, Key card access, Heating

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Premier Room with Balcony
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Conditioner, Toilet, Shampoo, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

General

Trash cans, Smoke Alarm, Lockers, Air conditioning, Key card access, Heating

Outdoors

Balcony

View

View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed
Junior Suite with Balcony
Room Type: Suite
Room Size: 36 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Conditioner, Toilet, Shampoo, Private bathroom, Bathtub, Toilet paper, Bathrobe, Body soap, Spa tub, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Lockers, Air conditioning, Key card access, Heating, Fire extinguisher, Fan

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk

Bedroom

Wardrobe or closet, Walk-in closet

View

View, Garden view

Accessibility

Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed
Executive Suite
Room Type: Suite
Room Size: 65 m2
1 Sofa bed Bed
1 Twin bed(s) Bed
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Conditioner, Toilet, Shampoo, Private bathroom, Bathtub, Toilet paper, Bathrobe, Body soap, Spa tub, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Lockers, Air conditioning, Key card access, Heating, Fire extinguisher, Fan

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Sitting area, Sofa, Desk

Bedroom

Wardrobe or closet, Walk-in closet

View

View, Garden view

Accessibility

Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Non-feather pillow, Socket near the bed

FAQ's

Is this Wish Serrano Resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Wish Serrano Resort?

Check-in time for Wish Serrano Resort starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Wish Serrano Resort have a swimming pool?

Yes, this Wish Serrano Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Wish Serrano Resort?

Best-rates for the Wish Serrano Resort starts from $274 per night with includes Ocean View, Bar, Entertainment, Laundry, View, Wheelchair Accessible, Private Pool, Balcony/Terrace, Sports/Activities, Kitchen, Parking, Designated Smoking Area, Oceanfront, Accessibility, Transportation/Shuttle, Business Services, Spa, Fireplace/Heating, Air Conditioner, Security/Safety, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Hot Tub, Internet, Pet Friendly, Pool Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Wish Serrano Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Wish Serrano Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Wish Serrano Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Wish Serrano Resort?

Based on the information reported by the owner or manager, the Wish Serrano Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Wish Serrano Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Wish Serrano Resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $274
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