Upstairs Hotel | Hotel in Ostend

| 8.8 (4479 Reviews) |   Pet Friendly  7 Bathrooms  18 Guests
Ostend City Centre Hotel | Upstairs Hotel

Hotel in Ostend City Centre, Ostend

Facing the beachfront, Upstairs Hotel offers 3-star accommodations in Ostend and has a shared lounge, terrace and bar. The property is located a few steps from Oostende Beach, 16 miles from Boudewijn Seapark and 17 miles from Bruges Train Station. The property has evening entertainment and a 24-hour front desk. All rooms at the hotel come with a flat-screen TV with cable channels and a safety deposit box. With a private bathroom equipped with a shower and free toiletries, rooms at Upstairs Hotel also feature free WiFi, while some rooms also feature a city view. Guest rooms will provide guests with a fridge. The accommodation offers a buffet or continental breakfast. You can play table tennis at Upstairs Hotel, and the area is popular for cycling. Bruges Concert Hall is 17 miles from the hotel, while Beguinage is 17 miles from the property. Ostend - Bruges International Airport is 3.7 miles away.

Upstairs Hotel is located in Ostend.

This 96 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Fireplace/Heating, Guest Services, and several others. This is a 3 star rated property and has over 4479 reviews with the average score of 8.8 . Coming to Ostend and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 96 Bedrooms Hotel if you want to learn more about this Online Reservations place in Ostend. These details are authentic, as they are provided by our partner, booking.com.

This Upstairs Hotel in Ostend is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Upstairs Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Hertstraat 15, Ostend, 8400, Belgium

Amenities

Pet Friendly
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Wine/Champagne
  • Bar
  • Coffee house on site
  • Kid-friendly buffet
  • Snack bar
  • Fruit
Activities
  • Game room
  • Golf course (within 2 miles)
  • Walking tours
  • Bike tours
  • Beach
  • Evening entertainment
  • Ping-pong
  • Mini golf
  • Beachfront
  • Windsurfing
  • Cycling
Entertainment
  • Indoor play area
General
  • Pet friendly
  • Safe
  • Elevator
  • Non-smoking rooms
  • Soundproof rooms
  • Heating
  • Wifi in all areas
  • Smoke-free property
  • Family rooms
Guest Services
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Concierge
  • Baggage storage
  • Express check-in/out
  • Shared lounge/TV area
  • Private check-in/out
  • Daily housekeeping
  • Business center
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • Key access
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

Reviews

Value for money:
8.61
Location:
9.49
Staff:
9.15
Facilities:
8.87
Comfort:
8.84
Cleanliness:
8.88
Pascal
Nov 10, 2025 08:00:00 AM
Review Score:   10
Luxembourg
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Medium Room
Room Type: Double
Room Size: 17 m2
2 Twin bed(s) Bed

Bathroom

Bathtub or shower, Shower, Free toiletries, Body soap, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Smoke Alarm, Heating, Key card access, Lockers, Trash cans, Interconnecting room(s) available

Media & Technology

TV, Radio, Flat-screen TV, Cable channels

Kitchen

Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Adapter

View

Inner courtyard view
Medium with Streetview
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed

Bathroom

Bathtub or shower, Shower, Free toiletries, Body soap, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Smoke Alarm, Heating, Key card access, Lockers, Trash cans, Interconnecting room(s) available

Media & Technology

TV, Radio, Flat-screen TV, Cable channels

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Desk, Sitting area

View

Quiet street view, City view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Adapter
Small Room
Room Type: Double
Room Size: 14 m2
2 Twin bed(s) Bed

Bathroom

Bathtub or shower, Shower, Free toiletries, Body soap, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Smoke Alarm, Heating, Key card access, Lockers, Trash cans, Interconnecting room(s) available

Media & Technology

TV, Radio, Flat-screen TV, Cable channels

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Adapter

View

Inner courtyard view
Large Room
Room Type: Double
Room Size: 20 m2
2 Twin bed(s) Bed
Large Room

Bathroom

Bathtub or shower, Shower, Free toiletries, Body soap, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Smoke Alarm, Heating, Key card access, Lockers, Trash cans

Media & Technology

TV, Radio, Flat-screen TV, Cable channels

Kitchen

Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Adapter

View

Inner courtyard view
Large Room with Streetview
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Large Room with Streetview

Bathroom

Bathtub or shower, Shower, Free toiletries, Body soap, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Smoke Alarm, Heating, Key card access, Lockers, Trash cans

Media & Technology

TV, Radio, Flat-screen TV, Cable channels

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Desk, Sitting area

View

Quiet street view, City view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Adapter
Extra Large Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Bathtub or shower, Shower, Free toiletries, Body soap, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Smoke Alarm, Heating, Key card access, Lockers, Trash cans

Media & Technology

TV, Radio, Flat-screen TV, Cable channels

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Adapter

View

Inner courtyard view
Penthouse
Room Type: Suite
Room Size: 25 m2
1 Queen bed(s) Bed
Penthouse

Bathroom

Bathtub or shower, Shower, Free toiletries, Body soap, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Smoke Alarm, Heating, Key card access, Lockers, Trash cans

Media & Technology

TV, Radio, Flat-screen TV, Cable channels

Outdoors

Balcony, Terrace, Outdoor dining area, Outdoor furniture

Kitchen

Refrigerator

Living Area

Desk, Sitting area

View

Quiet street view, Sea view, View, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Adapter

FAQ's

Is this Upstairs Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Upstairs Hotel?

Check-in time for Upstairs Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Upstairs Hotel have a swimming pool?

No, this Upstairs Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Upstairs Hotel?

Best-rates for the Upstairs Hotel starts from $81 per night with includes View, Fireplace/Heating, Guest Services, Child Friendly, TV, Ocean View, Oceanfront, Accessibility, Internet, Pet Friendly, Business Services, Sports/Activities, Balcony/Terrace, Security/Safety, Restaurant, Bar, Entertainment Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Upstairs Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Upstairs Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Upstairs Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Upstairs Hotel?

Based on the information reported by the owner or manager, the Upstairs Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Upstairs Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Upstairs Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $81
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