The Whitlock | Hotel in Lenox

8.4 (389 Reviews) |  1 Bathroom
Lenox Hotel | The Whitlock

Hotel in Lenox

Along with coffee/tea in a common area, this smoke-free hotel has a business center and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a lobby fireplace.
Housekeeping is available on request.
The Whitlock offers 30 accommodations with air conditioning. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

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16 Church St, Lenox, 01240, USA

Amenities

Air ConditionerAir Conditioner
ParkingParking
Balcony/TerraceBalcony/Terrace
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
FireplaceFireplace
Guest ServicesGuest Services
Child FriendlyChild Friendly
HeatingHeating
InternetInternet

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before 11:00 am
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number c0356161520 safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Reviews

Paula M.
Aug 23, 2026 12:45:27 AM
Review Score:   8
Summary: The Whitlock is a lovely old inn, located right in the heart of Lenox and walkable to everything in town. The staff is also lovely. Our room was spacious and well layed out. [but for an ADA compliant walk in shower, you need more than grab bars - a rubber matt in the shower is a necessity!!] However, for a hotel that calls itself hi-end, it fell far short of that mark. First and foremost, the email communications with both Hotels.com and the The Whitlock were like a Marx Brothers skit: We were first told the check in would be at the Constance down the street, not at the Whitlock. When I asked the off-shore "team" about that, I was told that the Whitlock was under new management and no longer had off-site check-in. The additional info we received with attached links also did not work - the response: it will work the day of check in!!?? [ps - they were not "live" links, just a series of numbers and letters] It's great to try and streamline operations, but those operations MUST work, and the responses from the team must make sense!!!
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FAQ's

Is this The Whitlock pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Whitlock have a swimming pool? 

No, this The Whitlock does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Whitlock? 

Best-rates for the The Whitlock starts from $168 per night with includes Air Conditioner, Parking, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Fireplace, Guest Services, Child Friendly, Heating, Internet Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is The Whitlock a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Whitlock wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the The Whitlock has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Whitlock? 

Based on the information reported by the owner or manager, the The Whitlock indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Whitlock? 

Based on the information reported by the owner or manager, details for the cancellation policy for the The Whitlock are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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