The Westin Jackson | Hotel in Jackson

| 9.2 (776 Reviews) |  1 Bathroom
Downtown Jackson Hotel | The Westin Jackson

Hotel in Downtown Jackson, Jackson

Hotel with a full-service spa, near Jackson State University
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a health club, a bar/lounge, and valet parking.
Housekeeping is available on request.
The Westin Jackson offers 203 accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a health club.

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407 South Congress Street, Jackson, 39201, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Shower
  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers only
  • Recycling
  • Desk
  • Safe
  • Connecting rooms available
  • LED light bulbs
  • Energy-saving switches
  • Slippers
Breakfast
  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 20-50 per person
  • 1 bar
  • 1 restaurant
  • Room service available
  • Free bottled water
  • Champagne service
  • Coffee/tea maker
  • Minibar
Parking
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Free self parking on site
Accessibility
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Visual fire alarm
  • Lever door handles
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Transfer shower
  • Wheelchair-accessible business center
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Low-height electrical outlets in bathroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Indoor pool
  • Fitness center
  • Full-service spa
Entertainment
  • 50-inch LED TV
  • iPod dock
General
  • Meeting rooms - 11
  • Business center
  • Conference space (12000 square feet)
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Ballroom
  • French
  • English
  • Spanish
  • Hindi
  • At least 80% lighting from LEDs
  • Vegan dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian dining options
  • No plastic drinking straws
Guest Services
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Change of towels (on request)
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Spa
  • Hot tub
  • Spa open select days
  • Facials
  • 7 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 20 to 50 per person fee for in-room wireless internet: usd 14.95 per day (rates may vary) valet parking fee: usd 28 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Colin
Jul 14, 2025 02:41:47 AM
Review Score:   4
Summary: Checked in late at night. Tv did not work and customer service refused to help. Room was dirty, no body wash in container, towels and linens very poor quality. Would not stay there again. That said, restaurant staff and valets were very kind and helpful but front desk staff unhelpful and display no concern or pride in their work. They were rude and hung up on the hotels.com staff who were trying to help.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)
Room Size: 413 square feet m2
2 Queen Beds
Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

General

Square feet - 413, Number of bedrooms - 0, Square meters - 38.4, Bed count minimum 2, Number of bathrooms - 1, Ping - 11.6, Bed count maximum 2
Executive Room, 2 Queen Beds (Hearing Accessible)
Room Size: 413 square feet m2
2 Queen Beds
Executive Room, 2 Queen Beds (Hearing Accessible)

General

Square feet - 413, Number of bedrooms - 0, Square meters - 38.4, Bed count minimum 2, Number of bathrooms - 1, Ping - 11.6, Bed count maximum 2
Executive Room, 2 Queen Beds
Room Size: 413 square feet m2
2 Queen Beds
Executive Room, 2 Queen Beds

General

Pet-friendly room, Number of living rooms 0, Square feet - 413, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Ping - 12, Square meters - 38, Bed count minimum 2, Bed count maximum 2
Executive Room, 1 King Bed (Hearing Accessible)
Room Size: 378 square feet m2
1 King Bed
Executive Room, 1 King Bed (Hearing Accessible)

General

Square meters - 35.1, Number of bedrooms - 0, Ping - 10.6, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Traditional Room, 2 Queen Beds
Room Size: 414 square feet m2
2 Queen Beds
Traditional Room, 2 Queen Beds

General

Square feet - 414, Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Bathroom grab bars, Ping - 12, Square meters - 38, Extra bed count 0, Roll-in shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
Room Size: 378 square feet m2
1 King Bed
Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

General

Square meters - 35.1, Number of bedrooms - 0, Ping - 10.6, Wardrobe or closet, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Executive Room, 1 King Bed
Room Size: 378 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Wardrobe or closet, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 403 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Square feet - 403, Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Wardrobe or closet, Square meters - 37, Bed count minimum 1, Bed count maximum 1
Traditional Room, 1 King Bed
Room Size: 378 square feet m2
1 King Bed
Traditional Room, 1 King Bed

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Bathroom grab bars, Ping - 11, Wardrobe or closet, Square meters - 35, Square feet - 378, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1
Traditional Room, 2 Queen Beds (Hearing Accessible)
Room Size: 414 square feet m2
2 Queen Beds
Traditional Room, 2 Queen Beds (Hearing Accessible)

General

Square feet - 414, Number of bedrooms - 0, Square meters - 38.5, Bed count minimum 2, Number of bathrooms - 1, Ping - 11.6, Bed count maximum 2
Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room Size: 378 square feet m2
1 King Bed
Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

General

Square meters - 35.1, Number of bedrooms - 0, Ping - 10.6, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Traditional Room, 1 King Bed (Hearing Accessible)
Room Size: 378 square feet m2
1 King Bed
Traditional Room, 1 King Bed (Hearing Accessible)

General

Square meters - 35.1, Number of bedrooms - 0, Ping - 10.6, Wardrobe or closet, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
Room Size: 378 square feet m2
1 King Bed
Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

General

Square meters - 35.1, Number of bedrooms - 0, Ping - 10.6, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Executive Suite, 1 King Bed
Room Size: 840 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Ping - 24, Square feet - 840, Bed count minimum 1, Square meters - 78, Bed count maximum 1
Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)
Room Size: 414 square feet m2
2 Queen Beds
Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

General

Square feet - 414, Number of bedrooms - 0, Square meters - 38.5, Bed count minimum 2, Number of bathrooms - 1, Ping - 11.6, Bed count maximum 2

FAQ's

Is this The Westin Jackson pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Westin Jackson have a swimming pool?

Yes, this The Westin Jackson has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Jackson?

Best-rates for the The Westin Jackson starts from $221 per night with includes Air Conditioner, TV, Child Friendly, Kitchen, Pool, Accessibility, Security/Safety, Restaurant, Guest Services, Internet, Bedding/Linens, Wellness Facilities, Spa, Bar, Breakfast, Laundry, Parking, Wheelchair Accessible, Business Services, Hot Tub Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is The Westin Jackson a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Jackson wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Jackson is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Jackson?

Based on the information reported by the owner or manager, the The Westin Jackson indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Jackson?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Westin Jackson are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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