SureStay Plus Hotel by Best Western Lubbock Medical Center | Hotel in Lubbock

7.8 (1005 Reviews) |  1 Bathroom
Lubbock Hotel | SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel in Lubbock

Hotel with free breakfast, near Texas Tech University
An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
SureStay Plus Hotel by Best Western Lubbock Medical Center offers 112 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Satellite television is provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and spring water baths.

This Lubbock hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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3901 19th Street, Lubbock, 79410, USA

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
An early check-in fee will be charged check-in start time: 4:00 pm; check-in end time: 11:00 am early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. free rollaway/extra beds! cribs (infant beds) are not available.
Payment Policy
Fee for in-room wireless internet: usd 0.00 per stay (rates may vary) pet deposit: usd 100 per stay pet fee: usd 15 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 15 per pet, per night, plus a deposit of usd 100 per stay service animals are welcome, and are exempt from fees up to 80 lbs per pet
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Aubrey
Jun 30, 2025 06:51:14 AM
Review Score:   6
Summary: Front desk check in was rude, stains on bedding, the mattress was AWFUL and definitely needs to be replaced. Bathroom was clean and it was quiet so it was average. The room was cheap so you kinda get what you pay for…
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FAQ's

Is this Lubbock hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Lubbock hotel have a swimming pool?

Yes, this Lubbock hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lubbock hotel?

Best-rates for the Lubbock hotel starts from $63 per night with includes Balcony/Terrace, Business Services, Bedding/Linens, Toiletries, Bar, Guest Services, Internet, Laundry, Breakfast, Parking, Pool, Security/Safety, Wellness Facilities, Air Conditioner, TV, Child Friendly Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Lubbock hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lubbock hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lubbock hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lubbock hotel?

Based on the information reported by the owner or manager, the Lubbock hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lubbock hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Lubbock hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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