Rio Serrano Hotel + Spa | Hotel in Torres del Paine

| 9.0 (494 Reviews) |  1 Bathroom
Torres Del Paine Hotel | Rio Serrano Hotel + Spa

Hotel in Torres Del Paine

Family-friendly hotel with a full-service spa, 6-minute walk to Serrano River
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Change of towels is available on request.
Rio Serrano Hotel + Spa offers 108 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Torres Del Paine, Torres del Paine, 6170000, Chile

Amenities

Parking
Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Rainfall showerhead
  • Toilet paper
  • Hair dryer
  • Private bathroom
  • Soap
  • Designer toiletries
  • Shampoo
  • Towels
  • Bathrobes
Bedroom
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Free cribs/infant beds
  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets
  • Safe
  • Individually furnished
  • Guidebooks/recommendations
  • Desk
  • Local maps
  • Electrical adapters/chargers
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Turndown service
Breakfast
  • Coffee/tea in common area(s)
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Free daily reception
  • Champagne service
  • Minibar
Parking
  • Limited onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
Accessibility
  • This property does not have elevators
Activities
  • Mountain climbing
  • Horse riding
  • Ski area
  • Fishing
  • Indoor pool access
  • Snowboarding
  • Skiing
  • Steam room
  • Shopping
  • Arcade/game room
  • Access to nearby indoor pool
  • Sauna
  • Indoor pool
  • Billiards/pool table
  • Full-service spa
  • Horse riding/rentals
  • Shopping mall
  • Playground
  • Fitness center
Entertainment
  • Streaming services
  • 43-inch Smart TV
  • Digital channels
General
  • Coworking space
  • Computer station
  • Business center
  • Meeting rooms - 4
  • Conference center (635 square feet of space)
  • Water dispenser
  • Gift shop/newsstand
  • Front-desk safe
  • Library
  • Reception hall
  • Banquet hall
  • Spanish
  • Portuguese
  • English
  • Communal living room
  • Smoke-free property
  • TV in lobby
  • Fireplace in lobby
Guest Services
  • Snack bar/deli
  • Arcade/game room
  • Access to nearby indoor pool
  • Highchair
  • Indoor pool
  • Free cribs/infant beds
  • Children's games
  • Children's toys
  • Playground
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Concierge services
  • Porter/bellhop
  • Daily housekeeping
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Wedding services
  • Tour/ticket assistance
  • Change of towels (on request)
  • Laundry facilities
  • 24-hour front desk
  • Turndown service
Internet
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
Outdoors
  • Terrace
  • Firepit
  • Pool sun loungers
  • Outdoor entertainment area
  • Outdoor furniture
  • Garden
Spa
  • Manicures and pedicures
  • Body wraps
  • Sauna
  • Facials
  • Spa open daily
  • Body treatments
  • Body scrubs

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Kevin
Jan 23, 2026 11:43:31 PM
Review Score:   10
Summary: Excellent hotel, lovely room and nice staff. Best to eat in the bar. Fully inclusive covers pretty well everything.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double or Twin Room
Room Size: 258 square feet m2
1 King Bed
2 Large Twin Beds
Standard Double or Twin Room

General

Square feet - 258, No rollaway/extra beds, Number of bedrooms - 1, Courtyard view, Ping - 7.25, Square meters - 24, Bed count minimum 1, Bed count maximum 2
Superior Double or Twin Room, Mountain View
Room Size: 344 square feet m2
1 King Bed
2 Large Twin Beds
Superior Double or Twin Room, Mountain View

General

Grab bar - in shower, Wheelchair-width doorways, Low-height desk, Number of bedrooms - 1, Hand-held showerhead, Square feet - 344, Grab bar - near toilet, Extra bed count 0, Mountain view, Wheelchair accessible, Lowered locks/deadbolt, Ping - 10, Square meters - 32, Portable shower seat, Lowered electrical outlets in bathroom, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Roll-in shower, Bed count maximum 2
Classic Double or Twin Room, Mountain View
Room Size: 301 square feet m2
1 King Bed
2 Large Twin Beds
Classic Double or Twin Room, Mountain View

General

No rollaway/extra beds, Number of bedrooms - 1, Square meters - 28, Ping - 8.46, Square feet - 301, Mountain view, Bed count minimum 1, Air conditioning, Bed count maximum 2

FAQ's

Is this Torres Del Paine hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Torres Del Paine hotel have a swimming pool?

Yes, this Torres Del Paine hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Torres Del Paine hotel?

Best-rates for the Torres Del Paine hotel starts from $452 per night with includes Balcony/Terrace, Security/Safety, Business Services, Wellness Facilities, Spa, Fireplace/Heating, Toiletries, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Parking, Accessibility, Sports/Activities, Bedding/Linens, Internet, Laundry, Pool, Restaurant, Bar, Entertainment, Breakfast Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Torres Del Paine hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Torres Del Paine hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Torres Del Paine hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Torres Del Paine hotel?

Based on the information reported by the owner or manager, the Torres Del Paine hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Torres Del Paine hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Torres Del Paine hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $452
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