REF Kumamoto by VESSEL HOTELS | Hotel in Kumamoto

| 9.0 (1558 Reviews) | 6 Bathrooms 18 Guests

Shinshigai Hotel | REF Kumamoto by VESSEL HOTELS

Hotel in Shinshigai, Kumamoto

Set in Kumamoto, within 0.7 mi of Kumamoto Castle and 1.6 mi of Hosokawa Residence Gyobutei, REF Kumamoto by VESSEL HOTELS offers accommodations with a spa and wellness center and free WiFi throughout the property. Featuring a 24-hour front desk, this property also provides guests with a restaurant. Attractions in the area include Suizenji Park, 2.6 mi away, or Shimada Museum of Art, located 1.8 mi from the property. A continental breakfast is available every morning at the hotel. REF Kumamoto by VESSEL HOTELS offers a sauna. Children's amenities are available at the front desk free of charge. Popular points of interest near the accommodations include Contemporary Art Museum Kumamoto, Former Residence of Natsume Soseki and Kumamoto City Museum. The nearest airport is Kumamoto Airport, 11 mi from REF Kumamoto by VESSEL HOTELS.

REF Kumamoto by VESSEL HOTELS is located in Kumamoto.

This 275 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Wheelchair Accessible, Accessibility, and several others. This is a 4 star rated property and has over 1558 reviews with the average score of 9 . Coming to Kumamoto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 275 Bedrooms Hotel if you want to learn more about this Online Reservations place in Kumamoto. These details are authentic, as they are provided by our partner, booking.com.

This REF Kumamoto by VESSEL HOTELS in Kumamoto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “REF Kumamoto by VESSEL HOTELS”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Chuo-ku Shinshigai 7-2, Kumamoto, 860-0803, Japan

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Wellness Facilities

Spa

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Parking

Accessible parking

Parking garage

Parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Bathroom emergency cord

Activities

Public Bath

Back massage

Massage

Massage chair

Spa/Wellness packages

Full-body massage

Open-air bath

Foot massage

Locker rooms

Sauna

General

Designated smoking area

Elevator

Air conditioning

Non-smoking rooms

Wifi in all areas

Facilities for disabled guests

Heating

Smoke-free property

Guest Services

Daily housekeeping

Vending machine (drinks)

Express check-in/out

Laundry

Shared lounge/TV area

Suit press

Baggage storage

Dry cleaning

Fax/Photocopying

Strollers

24-hour front desk

Invoice provided

Internet

Internet

Wifi

Free Wifi

Security/Safety

Security alarm

Smoke alarms

Fire extinguishers

Key card access

24-hour security

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Physical distancing in dining areas

Process in place to check health of guests

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

First aid kits available

Physical distancing rules followed

Cashless payment available

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note that discounted breakfast rates for children are available at this property: children aged 0 to 5 years: children can breakfast for free, children aged 6 to 12 years: breakfast costs jpy 900 per child per day, children aged 13 years and older are charged the adult rate for breakfast.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, guests under the age of 18 can only check in with a parent or official guardian.

License number: 第184号

Reviews

Value for money:

8.68

Location:

8.95

Staff:

9.03

Facilities:

9.13

Comfort:

9.21

Cleanliness:

9.23

Johannes

Apr 25, 2026 07:00:00 AM

Review Score: 9

Netherlands

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Nice breakfast and onsen at a great location

See All Reviews

Room Arrangement

Room Info	Facilities
Single Room with Shower Booth - Non-Smoking Room Type: Double Room Size: 14 m² 1 Full bed(s) Bed	Bathroom Slippers, Bidet, Body soap, Conditioner, Towels, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower, Shampoo, Toilet Media & Technology TV, Flat-screen TV General Trash cans, Key card access, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Pajamas, Non-feather pillow, Socket near the bed Layout Window Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Standard Double Room - Non-Smoking Room Type: Double Room Size: 17 m² 1 Full bed(s) Bed	Bathroom Slippers, Bidet, Body soap, Conditioner, Bathtub, Towels, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower, Shampoo, Toilet Media & Technology TV, Flat-screen TV General Trash cans, Key card access, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk, Sofa Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Pajamas, Non-feather pillow, Socket near the bed Layout Window Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Standard Twin Room - Non-Smoking Room Type: Twin Room Size: 17 m² 2 Twin bed(s) Bed	Bathroom Slippers, Bidet, Body soap, Conditioner, Bathtub, Towels, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower, Shampoo, Toilet Media & Technology TV, Flat-screen TV General Trash cans, Key card access, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Pajamas, Non-feather pillow, Socket near the bed Layout Window Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Moderate Twin Room - Non-Smoking Room Type: Twin Room Size: 20 m² 2 Twin bed(s) Bed	Bathroom Slippers, Bidet, Body soap, Conditioner, Bathtub, Towels, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower, Shampoo, Toilet Media & Technology TV, Flat-screen TV General Trash cans, Key card access, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Pajamas, Non-feather pillow, Socket near the bed Layout Window Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Premium Twin Room with Semi Open-Air Bath - Non-Smoking Room Type: Twin Room Size: 30 m² 2 Full bed(s) Bed	Bathroom Slippers, Bidet, Body soap, Conditioner, Bathtub, Towels, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower, Shampoo, Toilet Media & Technology TV, Flat-screen TV General Trash cans, Key card access, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Alarm clock, Linens View Inner courtyard view, Garden view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Pajamas, Non-feather pillow, Socket near the bed, Tatami (traditional Japanese flooring) Layout Window Hot Spring Open-air bath Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Triple Room Room Type: Triple Room Size: 20 m² 1 Twin bed(s) Bed 2 Full bed(s) Bed	Bathroom Slippers, Bidet, Body soap, Conditioner, Bathtub, Towels, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Bathtub or shower, Shampoo, Toilet Media & Technology TV, Flat-screen TV General Trash cans, Key card access, Air conditioning, Heating Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Pajamas, Non-feather pillow, Socket near the bed Safety features Air purifiers Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Shinshigai hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shinshigai hotel?

Check-in time for Shinshigai hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shinshigai hotel have a swimming pool?

No, this Shinshigai hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shinshigai hotel?

Best-rates for the Shinshigai hotel starts from $96 per night with includes TV, Security/Safety, Wellness Facilities, Spa, Toiletries, Guest Services, Breakfast, Air Conditioner, Parking, Designated Smoking Area, Fireplace/Heating, Child Friendly, Internet, Laundry, Entertainment, Wheelchair Accessible, Accessibility Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Shinshigai hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shinshigai hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shinshigai hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shinshigai hotel?

Based on the information reported by the owner or manager, the Shinshigai hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shinshigai hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shinshigai hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $96

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REF Kumamoto by VESSEL HOTELS | Hotel in Kumamoto

Hotel in Shinshigai, Kumamoto

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

Media & Technology

General

Services

Kitchen

Living Area

Bedroom

Accessibility

Room amenities

Layout

Safety features

Physical distancing

Bathroom

Media & Technology

General

Services

Kitchen

Living Area

Bedroom

Accessibility

Room amenities

Layout

Safety features

Physical distancing

Bathroom

Media & Technology

General

Services

Kitchen

Living Area

Bedroom

Accessibility

Room amenities

Layout

Safety features

Physical distancing

Bathroom

Media & Technology

General

Services

Kitchen

Living Area

Bedroom

Accessibility

Room amenities

Layout

Safety features

Physical distancing

Bathroom

Media & Technology

General

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room amenities

Layout

Hot Spring

Safety features

Physical distancing

Bathroom

Media & Technology

General

Services

Kitchen

Living Area

Bedroom

Accessibility

Room amenities

Safety features