Pullman Nairobi Upper Hill | Hotel in Nairobi

| 8.3 (71 Reviews) |  1 Bathroom  15 Guests
Nairobi Upper Hill Hotel | Pullman Nairobi Upper Hill

Hotel in Nairobi Upper Hill, Nairobi

Elegant Accommodations

Pullman Nairobi Upper Hill in Nairobi offers a 5-star experience with spa facilities, an indoor swimming pool, and free WiFi. Guests enjoy a modern restaurant, bar, and lounge.

Comfortable Amenities

The hotel features family rooms, a fitness room, and a steam room. Additional services include a 24-hour front desk, concierge, and tour desk. Free on-site private parking is available.

Dining Options

Breakfast includes continental, American, buffet, vegetarian, vegan, halal, and gluten-free options. The family-friendly restaurant serves African, local, and international cuisines for lunch and dinner.

Prime Location

Located 2.5 mi from Wilson Airport, the hotel is near attractions such as the National Museum and Karura Forest. Guests appreciate the attentive staff and excellent service.

Pullman Nairobi Upper Hill is located in Nairobi.

This 162 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 5 star rated property and has over 71 reviews with the average score of 8.3 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 162 Bedrooms Hotel if you want to learn more about this Online Reservations place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Pullman Nairobi Upper Hill in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pullman Nairobi Upper Hill”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Kenya Road Upper Hill PO Box 25574, Nairobi, 100, Kenya

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Kid-friendly buffetKid-friendly buffet
  • BarBar
  • Snack barSnack bar
  • Special diet meals (on request)Special diet meals (on request)
  • FruitFruit
  • Coffee house on siteCoffee house on site
  • Kids' mealsKids' meals
  • Breakfast in the roomBreakfast in the room
ParkingParking
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
  • Accessible parkingAccessible parking
  • Parking garageParking garage
  • Free parkingFree parking
AccessibilityAccessibility
  • Toilet with grab railsToilet with grab rails
  • Visual aids (tactile signs)Visual aids (tactile signs)
  • Auditory guidanceAuditory guidance
  • Wheelchair accessibleWheelchair accessible
  • Bathroom emergency cordBathroom emergency cord
  • Lowered sinkLowered sink
  • Raised toiletRaised toilet
  • Visual aids (Braille)Visual aids (Braille)
ActivitiesActivities
  • Indoor pool (year-round)Indoor pool (year-round)
  • Personal trainerPersonal trainer
  • Spa facilitiesSpa facilities
  • BowlingBowling
  • Game drivesGame drives
  • Tour or class about local cultureTour or class about local culture
  • Mini golfMini golf
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • Indoor poolIndoor pool
  • Spa/Wellness packagesSpa/Wellness packages
  • FitnessFitness
  • Tennis courtTennis court
  • Fitness classesFitness classes
  • Steam roomSteam room
  • Spa and wellness centerSpa and wellness center
EntertainmentEntertainment
  • Outdoor play equipment for kidsOutdoor play equipment for kids
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Facilities for disabled guestsFacilities for disabled guests
  • Designated smoking areaDesignated smoking area
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • Smoke-free propertySmoke-free property
  • Family roomsFamily rooms
  • Wifi in all areasWifi in all areas
  • Air conditioningAir conditioning
  • Soundproof roomsSoundproof rooms
  • SafeSafe
Guest ServicesGuest Services
  • LaundryLaundry
  • Daily housekeepingDaily housekeeping
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Currency exchangeCurrency exchange
  • Shuttle serviceShuttle service
  • Fax/PhotocopyingFax/Photocopying
  • Room serviceRoom service
  • Baggage storageBaggage storage
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Tour deskTour desk
  • ConciergeConcierge
  • Shared lounge/TV areaShared lounge/TV area
  • Dry cleaningDry cleaning
  • Ironing serviceIroning service
  • Airport shuttleAirport shuttle
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • 24-hour front desk24-hour front desk
  • Suit pressSuit press
  • Packed lunchesPacked lunches
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • CCTV outside propertyCCTV outside property
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containersBreakfast to-go containers
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Swimming poolSwimming pool
  • Beach chairs/LoungersBeach chairs/Loungers
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed

Reviews

Value for money:
6.35
Location:
8.46
Staff:
8.46
Facilities:
7.31
Comfort:
8.65
Cleanliness:
8.08
Bounkham
Aug 10, 2026 07:00:00 AM
Review Score:   10
Lao People's Democratic Republic
Reviewer Type: Family With Children
Travel Purpose: leisure
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Room Arrangement

Room InfoFacilities
Deluxe Double Room with Two Double Beds
Room Type: Triple
Room Size: 30 m2
2 Full bed(s) Bed
Deluxe Double Room with Two Double Beds

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Slippers, Hairdryer, Walk-in shower, Towels, Bathrobe, Toilet, Bath or shower, Bath, Shampoo, Conditioner, Toilet paper, Body soap, Towels/Sheets (extra fee), Free toiletries, Shower cap, Shower, Toothbrush

General

Laptop safe, Tile/Marble floor, Iron, Key card access, Ironing facilities, Carpeted, Soundproofing, Air conditioning, Safety deposit box, Hypoallergenic, Smoke Alarm, Carbon monoxide detector, Trash cans

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Seating area, Dining area, Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Triple
Room Size: 30 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Slippers, Hairdryer, Walk-in shower, Towels, Bathrobe, Toilet, Bath or shower, Bath, Shampoo, Conditioner, Toilet paper, Body soap, Towels/Sheets (extra fee), Free toiletries, Shower cap, Shower, Toothbrush

General

Laptop safe, Tile/Marble floor, Interconnected room(s) available, Iron, Key card access, Ironing facilities, Carpeted, Soundproofing, Air conditioning, Safety deposit box, Hypoallergenic, Smoke Alarm, Carbon monoxide detector, Trash cans

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Seating area, Dining area, Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Executive Club Room
Room Type: Triple
Room Size: 89 m2
1 King bed(s) Bed
Executive Club Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Slippers, Hairdryer, Walk-in shower, Towels, Bathrobe, Toilet, Bath or shower, Bath, Shampoo, Conditioner, Toilet paper, Body soap, Towels/Sheets (extra fee), Free toiletries, Shower cap, Shower, Toothbrush

General

Laptop safe, Tile/Marble floor, Iron, Key card access, Ironing facilities, Carpeted, Soundproofing, Air conditioning, Safety deposit box, Hypoallergenic, Smoke Alarm, Carbon monoxide detector, Trash cans

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Seating area, Dining area, Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Executive Suite One King
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
Executive Suite One King

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Towels/Sheets (extra fee), Toothbrush, Shower cap, Slippers, Walk-in shower, Bath or shower, Toilet paper, Free toiletries, Bathrobe, Toilet, Bath, Shampoo, Body soap, Conditioner, Shower, Hairdryer, Towels, Additional toilet, Additional bathroom

General

Laptop safe, Tile/Marble floor, Interconnected room(s) available, Iron, Key card access, Ironing facilities, Carpeted, Soundproofing, Air conditioning, Safety deposit box, Hypoallergenic, Smoke Alarm, Carbon monoxide detector, Trash cans

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Seating area, Dining area, Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Junior King Suite
Room Type: Suite
Room Size: 73 m2
1 King bed(s) Bed
Junior King Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Towels/Sheets (extra fee), Toothbrush, Shower cap, Slippers, Walk-in shower, Bath or shower, Toilet paper, Free toiletries, Bathrobe, Toilet, Bath, Shampoo, Body soap, Conditioner, Shower, Hairdryer, Towels, Additional toilet, Additional bathroom

General

Laptop safe, Tile/Marble floor, Iron, Key card access, Ironing facilities, Carpeted, Soundproofing, Air conditioning, Safety deposit box, Hypoallergenic, Smoke Alarm, Carbon monoxide detector, Trash cans

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Seating area, Dining area, Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Pullman Nairobi Upper Hill pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pullman Nairobi Upper Hill? 

Check-in time for Pullman Nairobi Upper Hill starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pullman Nairobi Upper Hill have a swimming pool? 

Yes, this Pullman Nairobi Upper Hill has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pullman Nairobi Upper Hill? 

Best-rates for the Pullman Nairobi Upper Hill starts from $131 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Private Pool, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Pullman Nairobi Upper Hill a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pullman Nairobi Upper Hill wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Pullman Nairobi Upper Hill is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pullman Nairobi Upper Hill? 

Based on the information reported by the owner or manager, the Pullman Nairobi Upper Hill indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pullman Nairobi Upper Hill? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Pullman Nairobi Upper Hill are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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