Playacar Fase I Rentals Mexico Quintana Roo Playa del Carmen Playacar Fase I

Playacar Palace All Inclusive | Resort in Playa del Carmen

| 8.8 (1001 Reviews) |  1 Bathroom
Playacar Fase I Resort | Playacar Palace All Inclusive

Resort in Playacar Fase I, Playa del Carmen

Luxury property on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Playacar Palace All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Playacar Palace All Inclusive offers 201 accommodations with iPod docking stations and free minibar items. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Fracc.Playacar Bahia del Espiritu Santo, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Jetted bathtub
  • Towels
  • Bathrobes
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Blackout drapes/curtains
  • Laptop-compatible safe
  • Free local calls
  • Slippers
  • Turndown service
  • Iron/ironing board
  • Phone
  • Free long-distance calls
  • Desk
Breakfast
  • 24-hour room service
  • 3 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)
  • Free full breakfast available daily 7 AM–11:30 AM
  • Coffee/tea maker
  • Free minibar
  • Free bottled water
Parking
  • Free valet parking on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Elevator
Activities
  • Surfing/body boarding
  • Sailing
  • Scuba diving
  • Parasailing
  • Snorkeling
  • Theme parks
  • Bicycle rentals
  • Windsurfing
  • Golfing
  • Outdoor pool access
  • Shopping
  • Outdoor pool
  • Sauna
  • Children's pool
  • Playground
  • Steam room
  • Full-service spa
  • Fitness center
  • Yoga classes
  • Access to nearby outdoor pool
  • Billiards/pool table
  • Fitness classes
Entertainment
  • iPod dock
  • Premium channels
  • Cable/satellite channels
  • 21-inch LED TV
General
  • Free newspapers in lobby
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Front-desk safe
  • ATM/banking services
  • Spanish
  • Portuguese
  • French
  • English
  • Beach towels
  • Smoke-free property
Guest Services
  • Outdoor pool
  • Playground
  • Children's pool
  • Snack bar/deli
  • Laundry facilities
  • Access to nearby outdoor pool
  • Hair salon
  • Multilingual staff
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • Turndown service
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Terrace
  • Beachfront location
  • Beach loungers
  • Pool sun loungers
  • Garden
  • Pool umbrellas
Spa
  • Manicures and pedicures
  • Body wraps
  • Facials
  • Hydrotherapy
  • 6 treatment rooms
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Aromatherapy
  • Massage - hot stone
  • Body treatments
  • Reflexology
  • Body scrubs
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Airport shuttle fee: usd 49 per person (roundtrip) airport shuttle fee per child: usd 49 (roundtrip), (up to 17 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Reviews

Joel
Jul 3, 2025 01:09:15 AM
Review Score:   8
Summary: The Playacar Palace has a great location near Playa del Carmen with easy access to shopping and the ferry to Cozumel. The food, drinks and staff are top notch. Rooms are comfortable. All common areas except restaurants are open air so it's warm and humid most of the time - could be a plus or minus depending on who you are. The worst thing about our stay in late June was the Sargassum algae/seaweed. We know it's always bad in this area in the summer, but the stink creates an ever present odor and of course the beach is impossible to swim at. Because this hotel sits so close to the water, you get a lot more effect from the sargassum than at other properties, like when we stayed at the Moon Palace properties. We took a day trip to Cozumel and there was no sargassum issue - if you want to get on a beach, that's the only way. We felt bad for a wedding party taking photos on the bit of sand not covered with a large pile of unsightly yuck right behind them. While we really enjoyed out stay, I'd try the Cozumel Palace in the summer instead - there's no beach, but no sargassum issue. Effectively the Playacar Palace has no beach in the summer and suffers from bad smells and unsightly red brown nastiness covering the water and sand. Put this property on a clean beach, effectively Cozumel Palace, and it would be amazing!
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Room Arrangement

Room Info Facilities
Superior Walk Out Suite Ocean Front - Kids & Teens Free
Room Size: 527 square feet m2
1 King Bed
Superior Walk Out Suite Ocean Front - Kids & Teens Free

General

Number of living rooms 0, Number of bedrooms - 0, Netflix, Square feet - 527, DVD player, Pillow menu, Square meters - 49, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1, Ping - 14.81
Superior Governor Suite Ocean View - King Size Bed
Room Size: 525 square feet m2
1 King Bed
Superior Governor Suite Ocean View - King Size Bed

General

Square feet - 525, Number of living rooms 0, Number of bedrooms - 0, Pillow menu, Square meters - 49, Extra bed count 1, Number of bathrooms - 1, Furnished patio, Private bathroom, Rollaway/extra beds (free), Ping - 15, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana
Room Size: m2
1 King Bed
2 Double Beds
Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Partial ocean view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
Room Size: 525 square feet m2
1 King Bed
Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

General

Square feet - 525, Number of living rooms 0, Number of bedrooms - 0, Concierge service, Netflix, DVD player, Pillow menu, Square meters - 49, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Ping - 14.75, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Superior Deluxe Ocean View - Kids & Teens Free
Room Size: 527 square feet m2
2 Double Beds
1 King Bed
Superior Deluxe Ocean View - Kids & Teens Free

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 527, Square meters - 49, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Balcony, Bed count minimum 1, Ocean view, Ping - 14.81, Bed count maximum 2
Superior Deluxe Partial Ocean View - Kids & Teens Free
Room Size: 527 square feet m2
2 Double Beds
1 King Bed
Superior Deluxe Partial Ocean View - Kids & Teens Free

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 527, Partial ocean view, Square meters - 49, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Balcony, Bed count minimum 1, Ping - 14.81, Bed count maximum 2
Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
Room Size: 525 square feet m2
3 King Bed and Double Beds
Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

General

Square feet - 525, Number of living rooms 0, Number of bedrooms - 2, Pillow menu, Square meters - 49, Number of bathrooms - 2, Furnished patio, Private bathroom, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Bed count maximum 3, Ocean view, Bed count minimum 3

FAQ's

Is this Playacar Palace All Inclusive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playacar Palace All Inclusive?

Check-in time for Playacar Palace All Inclusive starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playacar Palace All Inclusive have a swimming pool?

Yes, this Playacar Palace All Inclusive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Palace All Inclusive?

Best-rates for the Playacar Palace All Inclusive starts from $355 per night with includes Security/Safety, Child Friendly, Hot Tub, Kitchen, Air Conditioner, Wheelchair Accessible, Ocean View, Balcony/Terrace, Bar, Parking, View, Business Services, Wellness Facilities, Toiletries, Breakfast, Internet, Laundry, Accessibility, Bedding/Linens, Spa, Restaurant, Guest Services, Pool, TV Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Playacar Palace All Inclusive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Palace All Inclusive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Palace All Inclusive is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Palace All Inclusive?

Based on the information reported by the owner or manager, the Playacar Palace All Inclusive indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Palace All Inclusive?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Palace All Inclusive are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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