Platinum Hotel Tunjungan Surabaya | Hotel in Surabaya

| 9.2 (19 Reviews) |  1 Bathroom
Surabaya Hotel | Platinum Hotel Tunjungan Surabaya

Hotel in Surabaya

Hotel with 2 outdoor swimming pools, a short walk to Tunjungan Plaza
This hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Change of towels is available on request.
Platinum Hotel Tunjungan Surabaya offers 292 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste.

This Surabaya hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Tunjungan St No.11 - 21, Genteng, Surabaya, 60275, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for idr 400000.0 per night.
Payment Policy
Fee for buffet breakfast: approximately idr 250000 for adults and idr 125000 for children airport shuttle fee: idr 350000 per vehicle (one-way, maximum occupancy 3) rollaway bed fee: idr 400000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 53498345345hl safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Maria
Mar 7, 2025 12:49:53 PM
Review Score:   10
Summary: Location to many shopping areas & eateries, staffs are friendly, room is very new and clean
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FAQ's

Is this Platinum Hotel Tunjungan Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Platinum Hotel Tunjungan Surabaya have a swimming pool?

Yes, this Platinum Hotel Tunjungan Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Platinum Hotel Tunjungan Surabaya?

Best-rates for the Platinum Hotel Tunjungan Surabaya starts from $64 per night with includes Accessibility, Wellness Facilities, Laundry, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Business Services, Spa, Restaurant, Guest Services, Kitchen, Air Conditioner, TV, Eco Friendly, Child Friendly, Internet, Parking, Pool, Bedding/Linens, Bar, Entertainment, Breakfast, Hot Tub Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Platinum Hotel Tunjungan Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Platinum Hotel Tunjungan Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Platinum Hotel Tunjungan Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Platinum Hotel Tunjungan Surabaya?

Based on the information reported by the owner or manager, the Platinum Hotel Tunjungan Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Platinum Hotel Tunjungan Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Platinum Hotel Tunjungan Surabaya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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