Patio Elba Standard 1Bedroom Queen Bed (no window) | Apartment in San Juan

Welcome to our urban oasis Patio Elba Suites, where history meets modern luxury in the heart of the city. Housed within a meticulously restored historic building, our suites are a testament to the rich heritage and architectural splendor of yesteryears.
Step into a world of elegance and sophistication as you explore our designer suites, each meticulously crafted to blend contemporary comfort with vintage Spanish charm.
Every corner tells a story, with carefully curated décor and furnishings that pay homage to the building's illustrious past. Indulge in a truly unforgettable experience as you escape the hustle and bustle of the city in our tranquil patio oasis. Surrounded by lush greenery and bathed in sunlight, our patio offers a serene retreat where you can unwind and recharge amidst the urban landscape. Patio Elba, where the past meets the present to create an unforgettable experience for every guest.
Important: We are committed to protecting our properties and keeping up-to-date with short-term rental regulations, which is why you will be asked to complete our independent verification.
Please note: You will need to verify your details with us to complete your booking. You will be contacted via email and/or text to complete the verification.
You will also be given the choice between paying a refundable deposit or buying a non-refundable damage waiver. We suggest you buy the damage waiver as this protects you in case you cause accidental damage during a booking.
We love hosting guests, and we want you to have a great time. By booking our place, you agree that you read the rental agreement and house rules and that you and your guests will comply with them. Feel free to contact us before booking if you have any questions. We look forward to hosting your group. See you soon, the team @Capital Jetset
RESERVATIONS: Guests must be 21 years or older to check-in without a parent or legal guardian. A valid ID must be provided at booking.
CHECK-IN INSTRUCTIONS: These will be sent to you by email, you are responsible for accessing this information prior to your arrival. Call us in advance if you have any questions. Our office is open every day from 8:00 AM to 6:00 PM. After hours you can always send an email or a text message.
OCCUPANCY – Guests will use the property only for the dates and times determined in the reservation. The occupancy of the property (reservation dates) begins on the date and time established for check-in and is completed on the check-out date and established time. Unless a previous late check-out is agreed by Capital Jetset and the guest(s) in writing, guests are expected to leave the premises on this established check-out date and time. Guest(s) acknowledges that in case they refuse to leave the premises on the established check-out time and date, they will be prosecuted by the law under the "Ley de Hoteleros de 1995 de Puerto Rico" and further charges for trespassing private property will be applied. Guest(s) acknowledge that they will be liable for all costs including but not limited to legal procedures, administration fees, and other expenses, incurred by Capital Jetset, its representatives, buildings or communities, and property owners in case of a guest(s) required eviction.
Guest(s) shall not use, occupy, or permit the described premises or any part thereof to be used or occupied by third parties or for any unlawful, illegal, immoral, or hazardous purpose.
All guests are expected to be respectful of residents, personnel, neighbors, and all living creatures while staying at the property and building. We have zero-tolerance for disrespectful, rude, loud, or violent visitors. We have the right to cancel reservations that cause any threats, situations that disrupt the community's well-being or involve the police. In these rare cases, guests will be escorted out of the property at the moment and no refunds will be granted.
MAXIMUM AMOUNT OF GUESTS ALLOWED-The maximum occupancy in your apartment is stated on your reservation, no additional guests may stay overnight at risk of having your reservation canceled without a refund. Do not give door access codes or keys to strangers. The person booking is responsible for any damages, keep this in mind when allowing others to stay at the property.
EARLY CHECK-INS are not guaranteed. It is ultimately up to the host to approve any check-ins before the agreed time. An accepted request to book does not mean your early check-in time was approved. You will need to send us a message asking us if you can check in early.
LATE CHECKOUTS must be approved by the management team. If you stay past your check-out time without approval, you will automatically be charged for the next nights’ stay at the listing’s full price.
PAYMENTS
Credit Cards: You acknowledge that you have read the description of the property and have clarified any questions with our staff before booking. Situations arise: Our promise to our guests is that we will remediate any issues within the first 24 hours of checking in. We will not refund reservations when there has been no mistake on our part such as confusion on what we offer in our listings by the guest's side. Clarify any doubts before booking. We are here for you.
PayPal: When paying with PayPal, your account and your address must be verified and confirmed on the PayPal platform in order for us to accept your booking. This information can be seen on your PayPal account under Profile and under Notifications. By booking our apartment, you acknowledge the previous clause (Credit Cards), our Terms and Conditions, will provide a credit card for the Deposit on the property, and will not seek any type of chargebacks with PayPal or your bank after your check out date.
*A valid identification matching the card used and your PayPal address will be requested upon booking.
* You must be verified by our partners at Superhog at https://superhog.com/guest-hos... before receiving check-in instructions.
SECURITY DEPOSIT - A security deposit will be retained when booking through platforms other than Airbnb. All terms and conditions will be send to you by our partner Superhog.com
PARTIES / QUIET HOURS-The complex enforces a strict no-parties/noise violation policy. A noise detection sensor installed in the unit notifies us of high decibel levels. Loud music or a party occurs at over 75 decibels. We will provide one notification when the system detects over 75 decibels over 10 minutes and if the event occurs again, our staff reserves the right to cancel the reservation and request your immediate check out of the property. No refunds will be granted. Breaking this rule will result in a $200 fine. Quiet hours start at 10 pm until 10 am.
CANCELLATION POLICY – Review the cancellation policy that applies to your reservation. Same-day cancellations will incur the full charge of the reservation cost; therefore, no refunds will be granted in this case. We are not liable for flight cancellations, travel delays, or any situations that may cause a lost reservation. We are not responsible for certain amenities that the building manages; in case of pool, gym, or beach access closure, no refunds will be granted. Although in some special cases we may be able to be flexible, changes or discounts on the reservation cannot be guaranteed.
SMOKING-This is a non-smoking property. This includes vapes/e-cigarettes and hookas. Breaking this rule will result in a $300 additional charge and potentially the additional cost that is incurred by losing the next guest’s reservation because we cannot eliminate the odor in time for the next booking. A smoke sensor installed in the unit notifies us of smoking inside the property. There are no exceptions to Cannabis even with a license. Incense and candles are also prohibited.
CLEANING-Our cleaning fee is based on a courteous guest (e.g. someone who cleans up after themselves, cleans dishes, takes the trash out, leaves the place as they found it, etc.). If the housekeeping crew discovers an unreasonable mess post-checkout, we will charge an additional fee of $100. Any bodily fluid stains on linens or furniture will incur in additional charges beginning at $25 apiece.
LOST KEYS - Cost to replace the following items: Electronic building key fobs $75 each, lost garage clicker $100 each, building keys $150 each. Please keep them safe.
PROPERTY DAMAGES INCLUDING LOSS: During the reservation period, all damages to the home or negligence resulting in damage to the property or building or loss of contents will be paid by the guest no less than 24 hours after check out. Guest acknowledges and accepts that Capital Jetset has the right to charge the guest's credit card on file for these damages.
POOL- When applicable. The following will cause residents or guests a fine, please avoid them; Using the pool during closed hours, having food, glass, or alcohol at the pool, or walking through the lobby or hallways undressed. Shirt and shoes are required for walking in the lobby. No smoking allowed.
PARKING- No parking is available. Using an unauthorized parking $100 administration charge and may also incur a police ticket.
LAUNDRY- Please, do not hang clothes or towels out of doors and windows.
PETS. We know that pets and assistance animals, whether a service animal or an emotional support animal, play an important role in a guest’s ability to travel. However, the safety and health of our guests, neighbors, and building personnel is the number one priority for us. There are two important factors to consider; First, our listing is located in a building (not a single home) and consists of multiple shared spaces, including but not limited to; the lobby, elevators, pool, hallways, stairs, laundry area, etc. It also has a no pet policy; therefore, an assistance animal or pet could create a health or safety hazard for other neighbors, building guests, or building personnel.