Occidental Tucancún - All Inclusive | Resort in Cancún

| 7.7 (1429 Reviews) |  11 Bathrooms  43 Guests
Zona Hotelera Resort | Occidental Tucancún - All Inclusive

Resort in Zona Hotelera, Cancún

Directly on the beach on the northern tip of the Yucatan Peninsula, this all-inclusive hotel features an variety of activities, dining options and access to area attractions. With a children's club, on-site boutiques, tennis courts and a variety of sports courts, there is something for everyone at Occidental Tucancún. Guests can also enjoy the hotel's massage and spa services as well as daily aerobics classes and nightly entertainment. Guests at the Occidental Tucancún can also easily explore the surrounding area, including historic Chichen Itza and the Mayan temples with car rental services and a travel agency located on-site. The Occidental Tucancún also features a variety of dining options. Guests can enjoy international cuisine, Spanish dishes, fresh seafood and Mexican favorites at the hotel's buffet and a la carte-style restaurants.

Occidental Tucancún - All Inclusive is located in Cancún.

This 741 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Guest Services, Breakfast, and several others. This is a 4 star rated property and has over 1429 reviews with the average score of 7.7 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 741 Bedrooms Resort if you want to learn more about this Online Reservations place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Occidental Tucancún - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Occidental Tucancún - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Boulevard Kukulkan Km 13.5 Lote 24 Zona Hotelera, Cancún, 77513, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Kids' meals
  • Special diet meals (on request)
  • Coffee house on site
  • Restaurant
  • Bar
Parking
  • Parking on site
  • Parking
  • Free parking
  • Street parking
  • Private Parking
Activities
  • Haircut
  • Makeup services
  • Kids' club
  • Fitness
  • Foot massage
  • Evening entertainment
  • Pedicure
  • Themed dinners
  • Body scrub
  • Body wrap
  • Spa facilities
  • Facial treatments
  • Hair coloring
  • Manicure
  • Tennis court
  • Spa
  • Beauty services
  • Tennis equipment
  • Back massage
  • Beach
  • Entertainment staff
  • Golf course (within 2 miles)
  • Fitness center
  • Body treatments
  • Hairstyling
  • Spa/Wellness packages
  • Neck massage
  • Pool table
  • Waxing services
  • Massage
  • Playground
  • Game room
  • Live music/Performance
  • Hair treatments
  • Ping-pong
  • Bingo
  • Live sports events (broadcast)
  • Beachfront
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Convenience store on site
  • Elevator
  • Family rooms
  • Air conditioning
  • Safe
  • Non-smoking rooms
  • Designated smoking area
Guest Services
  • Currency exchange
  • Tour desk
  • 24-hour front desk
  • Laundry
  • Baggage storage
  • Business center
  • Hair/Beauty salon
  • Car rental
  • Ironing service
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Packed lunches
  • ATM on site
  • Babysitting/Child services
  • Dry cleaning
  • Concierge
  • Shared lounge/TV area
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Terrace
  • Garden
  • Outdoor furniture
  • Sun deck
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Contactless check-in/out
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Swimming pool
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Infant Policy
Cots are available from age 0 to 2 without price in extra bed
Pet Policy
Pets are not allowed
Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation, please note that children aged 2 to 12 have extra charge, which must be paid for directly at the front desk upon arrival, an environment fee of 4.50 usd per room per night will be requested at the check in, now, according to the regulations of the general law for tobacco control (articles 60 and 65), the government has established that places designated for the lodging of people may have areas exclusively for smoking in outdoor spaces.

Reviews

Value for money:
7.75
Location:
8.94
Staff:
8.28
Facilities:
7.95
Comfort:
8.34
Cleanliness:
8.38
Nicole
Jul 11, 2025 07:00:00 AM
Review Score:   8
Canada
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: I like how we have choices for restaurants and not just in one place. The area where I stayed was near the beach and the sound of the waves was relaxing. It was easy to navigate.
Negative: The room that I was placed into was unfortunately near the bar and it was loud until 11pm
Summary: Nice stay
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Bathtub or shower, Body soap, Toilet paper, Shampoo, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Double Ocean Front
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Bathtub or shower, Body soap, Toilet paper, Shampoo, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Double Ocean Front Premium Level
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toothbrush, Body soap, Toilet paper, Shampoo, Bathrobe, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas
Suite Ocean Front Premium Level
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toothbrush, Body soap, Toilet paper, Shampoo, Bathrobe, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator, Kitchenware, Microwave, Kitchenette

Outdoors

Balcony

Living Area

Sofa, Sitting area

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas
Family Ocean Front Premium Level
Room Type: Family
Room Size: 129 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toothbrush, Body soap, Toilet paper, Shampoo, Bathrobe, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Coffee machine, Kitchenware, Microwave, Kitchenette, Kitchen

Outdoors

Balcony

Living Area

Sofa, Sitting area

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas
Family Ocean Front Premium Level (2 adults + 1 Child)
Room Type: Family
Room Size: 129 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toothbrush, Body soap, Toilet paper, Shampoo, Bathrobe, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Coffee machine, Kitchenware, Microwave, Kitchenette, Kitchen

Outdoors

Balcony

Living Area

Sofa, Sitting area

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas
Family Ocean Front Premium Level (2 adults + 2 children)
Room Type: Family
Room Size: 129 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toothbrush, Body soap, Toilet paper, Shampoo, Bathrobe, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Coffee machine, Kitchenware, Microwave, Kitchenette, Kitchen

Outdoors

Balcony

Living Area

Sofa, Sitting area

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas
Double Ocean Front Premium Level (2 adults + 1 Child)
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toothbrush, Body soap, Toilet paper, Shampoo, Bathrobe, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Double Ocean Front Premium Level (2 adults + 2 Children)
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toothbrush, Bathtub or shower, Body soap, Toilet paper, Shampoo, Bathrobe, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas
Double Ocean Front (2 adults + 1 Child)
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Bathtub or shower, Body soap, Toilet paper, Shampoo, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Double Ocean Front (2 adults + 2 children)
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Bathtub or shower, Body soap, Toilet paper, Shampoo, Conditioner, Toilet, Towels, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Key card access, Ironing facilities, Fan, Smoke Alarm, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera resort?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $452 per night with includes Oceanfront, Accessibility, Security/Safety, Business Services, Restaurant, Child Friendly, Parking, View, Transportation/Shuttle, Guest Services, Breakfast, Internet, Designated Smoking Area, Ocean View, Balcony/Terrace, Bar, Air Conditioner, Pool, TV, Sports/Activities, Wellness Facilities, Spa, Toiletries, Entertainment, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $452
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