Naay Zama | Hotel in Tulum

| 9.8 (6 Reviews) |   Pet Friendly  1 Bathroom
Soliman Bay Hotel | Naay Zama

Hotel in Soliman Bay, Tulum

Hotel with free parking, near Xel-Há Park
This hotel features an outdoor pool, a restaurant, and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, concierge services, and laundry facilities are onsite.
Naay Zama offers 6 air-conditioned accommodations with safes and ceiling fans. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Parque Dos Ojos, Tulum, 77774, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Sports/Activities
Bedding/Linens
Spa
Restaurant
Guest Services
Breakfast
Internet
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Soap
  • Private bathroom
  • Towels
  • Shampoo
Bedroom
  • Air conditioning
  • Ceiling fan
  • Down comforter
  • Bed sheets
  • Premium bedding
  • Individually decorated
  • Guidebooks/recommendations
  • Window screens
  • Safe
  • Individually furnished
Breakfast
  • 1 restaurant
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: USD 13.00-28.00 per person
  • Room service available
  • Champagne service
Parking
  • Free self parking on site
Accessibility
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • This property does not have elevators
  • Smooth flooring in public areas
Activities
  • Horse riding
  • Cave exploring
  • Snorkeling
  • Hiking/biking trails
  • Swimming
  • Ecotours
  • Spa services
  • Free bicycle rentals
  • Private picnics
  • Outdoor pool
General
  • English
  • Spanish
  • Beach towels
  • Romance packages available
  • Designated smoking areas
  • Mosquito nets
  • At least 80% organic food
  • Locally-owned & organized tours & activities
Guest Services
  • Laundry facilities
  • Outdoor pool
  • Daily housekeeping
  • Tour/ticket assistance
  • Concierge services
  • Laundry facilities
  • Front desk (limited hours)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
  • Beach umbrellas
  • Balcony or patio
Spa
  • Massage - hot stone
  • Body treatments
  • Body scrubs
  • Massage - prenatal
  • Massage - deep-tissue
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability
Child Policy
Children 18 and younger are not allowed at this property. all guests older than 18 are welcome. rollaway/extra beds are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 13.00 to 28.00 per person pet fee: usd 20 per pet (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of usd 20 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system

Room Arrangement

Room Info Facilities
Elite Room, Garden View
Room Size: m2
2 Double Bed and King Bed
Elite Room, Garden View

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bathtub only, Bed count minimum 2, Bed count maximum 2
Deluxe Room, Hot Tub, Garden View
Room Size: m2
1 Queen Bed
Deluxe Room, Hot Tub, Garden View

General

Private hot tub, Number of living rooms 0, Jetted bathtub, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, Private hot tub (indoor)
Grand Room, Kitchen, Garden View
Room Size: m2
3 King Bed and Double Beds
Grand Room, Kitchen, Garden View

General

Number of living rooms 0, Dining table, Minibar, Number of bedrooms - 0, Cable TV service, Coffee/tea maker, Yard, Shower only, Sofa bed, Extra bed count 1, Cookware, dishware, and utensils, Kitchen, Smart TV, No cribs (infant beds), Garden view, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Naay Zama pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Naay Zama have a swimming pool?

Yes, this Naay Zama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Naay Zama?

Best-rates for the Naay Zama starts from $88 per night with includes Internet, Laundry, Pool, Designated Smoking Area, View, Sports/Activities, Bedding/Linens, Breakfast, Air Conditioner, Restaurant, Guest Services, Parking, Ocean View, Balcony/Terrace, Spa, Pet Friendly Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Naay Zama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Naay Zama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Naay Zama has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Naay Zama?

Based on the information reported by the owner or manager, the Naay Zama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Naay Zama?

Based on the information reported by the owner or manager, details for the cancellation policy for the Naay Zama are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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