City Center Rentals USA Virginia Richmond City Center

Moxy Richmond Downtown | Hotel in Richmond

8.8 (399 Reviews) |  1 Bathroom
City Center Hotel | Moxy Richmond Downtown

Hotel in City Center, Richmond

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

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501 EAST FRANKLIN STREET, Richmond, 23219, USA

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Bathrooms
  • Shampoo
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Private bathroom
  • Soap
  • Toilet paper
  • Shower
  • Towels
  • Free toiletries
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Desk
  • Desk chair
  • Recycling
  • Free local calls
  • Water-efficient showers only
  • Phone
  • LED light bulbs
  • Laptop-friendly workspace
Breakfast
  • Coffee/tea in common area(s)
  • 1 bar
Parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per day)
Accessibility
  • Elevator
  • Wheelchair-accessible path of travel
  • Height-adjustable showerhead
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Wheelchair-accessible van parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Lever door handles
  • Wheelchair-accessible path to elevator
Activities
  • 24-hour fitness center
  • Foosball table
Entertainment
  • Hulu
  • 55-inch LCD TV
  • Netflix
  • Cable channels
  • Pay movies
  • Premium channels
  • Streaming services
General
  • Elevator
  • Front-desk safe
  • English
  • Games
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • TV in lobby
  • Smoke-free property
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Communal living room
  • No plastic drinking straws
Guest Services
  • Snack bar/deli
  • 24-hour front desk
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Change of towels (on request)
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Valet parking fee: usd 40 per day pet fee: usd 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Serena
Sep 20, 2025 06:48:59 AM
Review Score:   8
Summary: Hotel was nice…fun and quirky as Moxy hotels are. The bed was super firm which isn’t a fit for us. There was only about 18 inches of cleanse on the top bunk for the 17 year old with us. Good thing she’s thin or she wouldn’t have been able to roll over in bed. The parking garage setup is crap. Getting to it from inside the hotel AND getting out of it once parked/on foot are both ridiculous. Neither are marked well and in some cases not at all. It was very frustrating have to do a couple flights of stairs with our luggage just to get to the parking garage.
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Room Arrangement

Room Info Facilities
Room, 1 Queen Bed (Hearing Accessible)
Room Size: 208 square feet m2
1 Queen Bed
Room, 1 Queen Bed (Hearing Accessible)

General

Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 6, Square meters - 19, Square feet - 208, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)
Room Size: 295 square feet m2
2 Queen Beds
Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 27, Square feet - 295, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds (Mobility Accessible, Tub)
Room Size: 295 square feet m2
2 Queen Beds
Room, 2 Queen Beds (Mobility Accessible, Tub)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 27, Square feet - 295, Bed count minimum 2, Bed count maximum 2
Room (Hearing Accessible)
Room Size: 207 square feet m2
1 Queen Bed
1 Twin Bed
Room (Hearing Accessible)

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 207, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)
Room Size: 295 square feet m2
2 Queen Beds
Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 27, Square feet - 295, Bed count minimum 2, Bed count maximum 2
Room (Hearing Accessible)
Room Size: 206 square feet m2
1 Queen Bed
2 Twin Beds
Room (Hearing Accessible)

General

Square feet - 206, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 2
Room, 2 Queen Beds (Mobility Accessible, Tub)
Room Size: 294 square feet m2
2 Queen Beds
Room, 2 Queen Beds (Mobility Accessible, Tub)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 27, Square feet - 294, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds (Hearing Accessible)
Room Size: 296 square feet m2
2 Queen Beds
Room, 2 Queen Beds (Hearing Accessible)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square feet - 296, Square meters - 27, Bed count minimum 2, Bed count maximum 2
Room, 2 Twin Beds
Room Size: 148 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Number of living rooms 0, Square feet - 148, Number of bedrooms - 0, Ping - 4, Pets not allowed, Square meters - 14, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed
Room Size: 208 square feet m2
1 Queen Bed
Room, 1 Queen Bed

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Square feet - 208, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Loft
Room Size: 239 square feet m2
1 Queen Bed
1 Twin Bed
Loft

General

Square feet - 239, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Room, 1 Queen Bed
Room Size: 206 square feet m2
1 Queen Bed
Room, 1 Queen Bed

General

Square feet - 206, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds
Room Size: 297 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Square feet - 297, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds
Room Size: 297 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Square feet - 297, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room
Room Size: 148 square feet m2
1 Queen Bed
2 Twin Beds
Room

General

Number of living rooms 0, Square feet - 148, Number of bedrooms - 0, Ping - 4, Pets not allowed, Square meters - 14, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Moxy Richmond Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Moxy Richmond Downtown have a swimming pool?

No, this Moxy Richmond Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Moxy Richmond Downtown?

Best-rates for the Moxy Richmond Downtown starts from $157 per night with includes TV, Security/Safety, Bar, Guest Services, Child Friendly, Toiletries, Wheelchair Accessible, Sports/Activities, Bedding/Linens, Air Conditioner, Accessibility, Wellness Facilities, Fireplace/Heating, Entertainment, Internet, Parking Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Moxy Richmond Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Moxy Richmond Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Moxy Richmond Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Moxy Richmond Downtown?

Based on the information reported by the owner or manager, the Moxy Richmond Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Moxy Richmond Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Moxy Richmond Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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