Mercure Melbourne Southbank | Hotel in Melbourne

| 7.9 (3934 Reviews) |  6 Bathrooms  23 Guests
Southbank Hotel | Mercure Melbourne Southbank

Hotel in Southbank, Melbourne

Newly refurbished Mercure Melbourne Southbank is ideally located just 1972 ft from Southbank Promenade on the Yarra River, a 10 min walk to the popular Bourke Street Mall, 15 minutes' walk from Crown Casino, and only 1148 ft from Flinders Street Station. Each of the 275 rooms are fitted with a generous bed, kitchenette, TV, Wi-Fi, safety box, ironing equipment and air conditioning. The hotel has a guest laundry, luggage storage, 24-hour front desk, a self-check-in desk and spacious meeting and event spaces. The restaurant serves buffet breakfast and offers an all-day menu available for in-room orders. Fixed-price parking is available at Wilson Eureka Parking lot, where guests can present their entry ticket to reception upon arrival. Parking space - subject to availability.

Mercure Melbourne Southbank is located in Melbourne.

This 297 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Designated Smoking Area, Fireplace/Heating, and several others. This is a 4 star rated property and has over 3934 reviews with the average score of 7.9 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 297 Bedrooms Hotel if you want to learn more about this Online Reservations place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Melbourne Southbank in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Melbourne Southbank”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Corner Southgate Avenue & Riverside Quay, Melbourne, 3006, Australia

Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Coffee house on site
  • Wine/Champagne
Parking
  • Parking garage
  • Parking
  • Accessible parking
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Heating
Guest Services
  • Express check-in/out
  • Daily housekeeping
  • Laundry
  • 24-hour front desk
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Concierge
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Mobile app for room service
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.96
Location:
9.34
Staff:
8.49
Facilities:
7.89
Comfort:
8.32
Cleanliness:
8.23
Aug 30, 2025 07:00:00 AM
Review Score:   7
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location
Negative: Property could do with a up date, bathrooms need to be re done, very old, cracked tiles
Summary: We always stay there due to location, but there bathrooms etc could do with a new revamp
See All Reviews

Room Arrangement

Room Info Facilities
Superior Queen Room
Room Type: Quad
Room Size: 25 m2
1 Queen bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Kitchenette, Microwave, Refrigerator, Dining table

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Deluxe Accessible Twin Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Kitchenette, Microwave, Refrigerator, Dining table

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Shower chair, Roll-in shower

Room Amenities

Socket near the bed, Clothes rack
Standard Twin Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Kitchenette, Microwave, Refrigerator, Dining table

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Superior Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Kitchenette, Microwave, Refrigerator, Dining table

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Superior Family Room
Room Type: Family
Room Size: 25 m2
2 Queen bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Kitchenette, Microwave, Refrigerator, Dining table

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Deluxe King Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Kitchenette, Microwave, Refrigerator, Dining table

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Superior Queen Room with River View
Room Type: Double
1 Queen bed(s) Bed
Superior Twin Room with River View
Room Type: Double
2 Twin bed(s) Bed
Deluxe King Room with River View
Room Type: Double
1 King bed(s) Bed
Standard Queen Room
Room Type: Double
1 Queen bed(s) Bed

FAQ's

Is this Mercure Melbourne Southbank pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Melbourne Southbank?

Check-in time for Mercure Melbourne Southbank starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Melbourne Southbank have a swimming pool?

No, this Mercure Melbourne Southbank does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Melbourne Southbank?

Best-rates for the Mercure Melbourne Southbank starts from $97 per night with includes Wheelchair Accessible, Bar, Child Friendly, Air Conditioner, Designated Smoking Area, Fireplace/Heating, Restaurant, Entertainment, Internet, Parking, Accessibility, Security/Safety, Guest Services, Business Services, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Mercure Melbourne Southbank a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Melbourne Southbank wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Melbourne Southbank is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Melbourne Southbank?

Based on the information reported by the owner or manager, the Mercure Melbourne Southbank indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Melbourne Southbank?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Melbourne Southbank are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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