Lisbon Old Town Rentals Portugal Lisbon District Lisbon Old Town

Mercure Lisboa Hotel | Hotel in Lisbon

| 8.4 (1003 Reviews) |  1 Bathroom
Lisbon Old Town Hotel | Mercure Lisboa Hotel

Hotel in Lisbon Old Town, Lisbon

Art Deco hotel with a 24-hour front desk and a coffee shop
This smoke-free hotel features an indoor pool, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services.
Housekeeping is available on request.
Mercure Lisboa Hotel offers 104 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Av. Jose Malhoa, 23, Lisbon, 1099-051, Portugal

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Hair dryer
  • Eco-friendly toiletries
  • Towels
  • Bidet
  • Bathtub
Bedroom
  • Blackout drapes/curtains
  • Air conditioning
  • Bed sheets
  • Connecting rooms available
  • LED light bulbs
  • Soundproofing
  • Energy-saving switches
  • Laptop-friendly workspace
  • Desk
  • In-room massage
  • Recycling
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Safe
  • Phone
Breakfast
  • 1 coffee shop/cafe
  • Room service available
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 15-15 for adults and EUR 15-15 for children
  • Coffee/tea in common area(s)
  • Free bottled water
  • Coffee/tea maker
Parking
  • Self parking on site (EUR 11 per day)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Limo/town car service
Accessibility
  • Elevator
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
Activities
  • Zoo
  • Bicycle rentals
  • Indoor pool
Entertainment
  • Cable channels
  • Premium channels
  • 32-inch LCD TV
General
  • Meeting rooms
  • Computer station
  • Free newspapers in lobby
  • Elevator
  • Vending machine
  • Library
  • Front-desk safe
  • Banquet hall
  • German
  • English
  • French
  • Portuguese
  • Spanish
  • No plastic soda bottles
  • Annual offsets purchased for at least 10% of carbon footprint
  • TV in lobby
  • No plastic water bottles
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Reusable tableware only
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • Vegan dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • At least 80% organic food
  • Reusable cups only
  • No plastic drinking straws
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • At least 80% of food locally-sourced
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance
  • Change of towels (on request)
  • Luggage storage
  • Multilingual staff
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight early check-in fee: eur 20 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out fee: eur 30 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 15 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 15 to 15 for adults, and eur 15 to 15 for children self parking fee: eur 11 per day early check-in fee: eur 20 (subject to availability) late check-out fee: eur 30 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Emma
Dec 5, 2025 07:48:50 PM
Review Score:   6
Summary: My issue was eventually resolved, but I was disappointed with the initial response I received. I want the hotel to be aware that the first interaction did not meet expectations and should not be part of a guest’s experience. I booked a standard room with a queen-size bed and, prior to arrival, contacted the hotel to request a room that was not located at either end of the corridor. The hotel replied that they would do their best to accommodate my request. However, upon arrival, I discovered that my room was located exactly at the end of the corridor. I returned to reception to request a change. The staff member informed me that all rooms with single beds were at the end of the corridor and claimed the hotel was fully booked. This confused me, as I had booked a queen-bed room, not a single-bed room. When I entered the room, it looked nothing like the photos on the website. The layout was irregular (not rectangular as displayed), and the bed was clearly not queen-size. I checked the hotel website again and found that two rooms were still showing as available. Unfortunately, I was exhausted after a long-haul flight and decided to rest first. A few hours later, I was woken by a strong sewage smell from an unknown source, as well as continuous noise coming from the bathroom pipes. At that point, I recorded a video and brought it to reception. A different staff member was on duty, and I sincerely appreciate her help.
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Room Arrangement

Room Info Facilities
Standard Room, 1 Queen Bed
Room Size: 248 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Number of living rooms 0, Square feet - 248, Minibar, Number of bedrooms - 0, Ping - 7, Room and bed type depend on availability check-in, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1
Standard Twin Room, 2 Twin Beds
Room Size: 248 square feet m2
2 Twin Beds
Standard Twin Room, 2 Twin Beds

General

Number of living rooms 0, Square feet - 248, Minibar, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 23, Bed count minimum 2, Number of bathrooms - 1, Ping - 6.97, Bed count maximum 2
Suite, 1 King Bed
Room Size: m2
1 King Bed
Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Privilege, Superior Room, 1 Double Bed
Room Size: 248 square feet m2
1 Double Bed
Privilege, Superior Room, 1 Double Bed

General

Number of living rooms 0, Bathrobes, Square feet - 248, Minibar, Number of bedrooms - 0, Slippers, Room and bed type depend on availability check-in, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1, Ping - 6.97
Standard Room, 1 Double Bed
Room Size: 248 square feet m2
1 Double Bed
Standard Room, 1 Double Bed

General

Number of living rooms 0, Square feet - 248, Minibar, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1, Ping - 6.97
Privilege, Superior Twin Room, 2 Twin Beds
Room Size: 248 square feet m2
2 Twin Beds
Privilege, Superior Twin Room, 2 Twin Beds

General

Number of living rooms 0, Bathrobes, Square feet - 248, Minibar, Number of bedrooms - 0, Slippers, Ping - 7, Room and bed type depend on availability check-in, Square meters - 23, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Mercure Lisboa Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Lisboa Hotel have a swimming pool?

Yes, this Mercure Lisboa Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Lisboa Hotel?

Best-rates for the Mercure Lisboa Hotel starts from $91 per night with includes Parking, Accessibility, Bedding/Linens, Guest Services, Breakfast, Internet, Kitchen, Pool, Business Services, Entertainment, TV, Wheelchair Accessible, Security/Safety, Wellness Facilities, Air Conditioner, Child Friendly, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Mercure Lisboa Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Lisboa Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Lisboa Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Lisboa Hotel?

Based on the information reported by the owner or manager, the Mercure Lisboa Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Lisboa Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Lisboa Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $91
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