Mercure Hotel Windhoek | Hotel in Windhoek

| 8.4 (32 Reviews) |  1 Bathroom
Windhoek Hotel | Mercure Hotel Windhoek

Hotel in Windhoek

Hotel with a full-service spa, near Maerua Mall
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Private bathrooms are not ensuite.
Mercure Hotel Windhoek offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Windhoek hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
Corner Of Auas Aviation Road, Windhoek, 9000, Namibia

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Eco-friendly toiletries
  • Private bathroom (not in room)
  • Toilet paper
  • Hair dryer
  • Bathtub or shower
  • Soap
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Free rollaway beds
  • Air conditioning
  • Iron/ironing board (on request)
  • Desk
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Laptop-friendly workspace
  • Water-efficient showers only
  • Electrical adapters/chargers
  • Soundproofing
  • Desk chair
  • Bulk dispenser for toiletries
  • Individually furnished
  • Safe
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NAD 220 for adults and NAD 110 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea maker
  • Electric kettle
  • Local meal delivery service
Parking
  • Free RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible van parking available
  • Airport shuttle on request
  • Free secured, uncovered self parking on site
Accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Elevator door width (inches): 35
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk height (inches): 35
Activities
  • Fitness center
  • Playground
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Children's pool
Entertainment
  • Digital channels
  • 32-inch flat-screen TV
General
  • Meeting rooms - 15
  • Business center
  • Conference space (2099 square feet)
  • Elevator
  • ATM/banking services
  • German
  • English
  • Portuguese
  • Spanish
  • Afrikaans
  • Local culture & ecosystem education
  • Biodegradable drinking straws
  • Biodegradable coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Reusable tableware only
  • No plastic soda bottles
Guest Services
  • Playground
  • Outdoor pool
  • Soundproofed rooms
  • Free rollaway/extra beds
  • Children's pool
  • Porter/bellhop
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor entertainment area
  • Pool sun loungers
  • Picnic area
  • Garden
  • Terrace
Spa
  • 3 treatment rooms
  • Spa open daily
  • Facials
  • Massage - deep-tissue
  • Body treatments
  • Massage/treatment rooms
  • Body scrubs
  • Thalassotherapy
  • Couples treatment room(s)
  • Aromatherapy
  • Sauna

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. free rollaway/extra beds! cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately nad 220 for adults and nad 110 for children airport shuttle fee: nad 380 per vehicle (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Serena
Feb 17, 2025 08:07:25 AM
Review Score:   10
Summary: Excellent staff, beautiful environment, love onsite restaurant,spa, gym. Grounds beautiful. Customer service 110%
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 King Bed
Room Size: 366 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Ping - 10
Classic Room, 2 Twin Beds
Room Size: 366 square feet m2
2 Twin Beds
Classic Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, Ping - 10, Bed count maximum 2
Privilege, Room, 1 Double Bed
Room Size: m2
1 Double Bed
Privilege, Room, 1 Double Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 2 Twin Beds
Room Size: 366 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, Ping - 10, Bed count maximum 2

FAQ's

Is this Mercure Hotel Windhoek pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Hotel Windhoek have a swimming pool?

Yes, this Mercure Hotel Windhoek has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hotel Windhoek?

Best-rates for the Mercure Hotel Windhoek starts from $83 per night with includes Bedding/Linens, Wellness Facilities, Restaurant, Bar, Balcony/Terrace, Business Services, Entertainment, Breakfast, Laundry, Wheelchair Accessible, Kitchen, Parking, Spa, Guest Services, Child Friendly, Internet, Air Conditioner, Pool, Accessibility, Security/Safety Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Mercure Hotel Windhoek a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hotel Windhoek wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hotel Windhoek is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hotel Windhoek?

Based on the information reported by the owner or manager, the Mercure Hotel Windhoek indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hotel Windhoek?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Hotel Windhoek are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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