MainStay Suites Mackay | Hotel in Mackay

| 8.6 (203 Reviews) |  1 Bathroom
Mackay Hotel | MainStay Suites Mackay

Hotel in Mackay

Luxury hotel with an outdoor pool and a restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
MainStay Suites Mackay offers 97 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

Show more
 
38 Macalister Street, Mackay, 4740, Australia

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Towels
  • Soap
Bedroom
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Heating
  • Safe
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Desk
  • Restaurant dining guide
  • Soundproofing
  • Connecting rooms available
  • Individually decorated
  • Phone
Breakfast
  • 1 restaurant
  • Electric kettle
  • Coffee/tea maker
  • Microwave
  • Toaster
  • Free bottled water
  • Stovetop
Parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free self parking on site
Accessibility
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Wheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Low-height counter and sink
  • Well-lit path to entrance
  • Raised toilet seat
Activities
  • Beach access
  • Outdoor pool
  • Fitness center
Entertainment
  • 42-inch flat-screen TV
  • Digital channels
General
  • Meeting room
  • Conference space (775 square feet)
  • Newspapers in lobby
  • Banquet hall
  • Front-desk safe
  • Vending machine
  • English
  • Smoke-free property
Guest Services
  • Microwave
  • Soundproofed rooms
  • Outdoor pool
  • Laundry facilities
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Tour/ticket assistance
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Picnic area
  • BBQ grill(s)
  • Garden
  • Pool sun loungers

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 10:00 am early check-in fee: aud 25 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10 am contactless check-out available late check-out fee: aud 50.00 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for aud 60.0 per day. cribs (infant beds) are available for aud 10.0 per day.
Payment Policy
Pet fee: aud 350 per accommodation, per stay service animals are exempt from fees early check-in fee: aud 25 (subject to availability) late check-out fee: aud 50.00 (subject to availability) crib (infant bed) fee: aud 10.0 per day rollaway bed fee: aud 60.0 per day credit card charges are subject to a surcharge the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of aud 350 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Anne
Sep 29, 2025 03:45:27 AM
Review Score:   10
Summary: Great amenities close to everything. Great staff
See All Reviews

Room Arrangement

Room InfoFacilities
Suite, Multiple Beds, Non Smoking (Efficiency)
Room Size: m2
2 King Beds
Suite, Multiple Beds, Non Smoking (Efficiency)

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
Room Size: m2
1 King Bed
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Non Smoking (Efficiency)
Room Size: m2
1 King Bed
Room, 1 King Bed, Non Smoking (Efficiency)

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, Multiple Beds, Accessible, Non Smoking (Efficiency)
Room Size: m2
2 King Beds
Room, Multiple Beds, Accessible, Non Smoking (Efficiency)

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed, Non Smoking (Efficiency)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Non Smoking (Efficiency)

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this MainStay Suites Mackay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the MainStay Suites Mackay have a swimming pool?

Yes, this MainStay Suites Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MainStay Suites Mackay?

Best-rates for the MainStay Suites Mackay starts from $188 per night with includes Accessibility, Wellness Facilities, Toiletries, Internet, Kitchen, Pool, TV, Balcony/Terrace, Business Services, Fireplace/Heating, Entertainment, Barbecue/Outdoor Cooking, Parking, Security/Safety, Bedding/Linens, Restaurant, Guest Services, Air Conditioner, Child Friendly, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is MainStay Suites Mackay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MainStay Suites Mackay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MainStay Suites Mackay has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MainStay Suites Mackay?

Based on the information reported by the owner or manager, the MainStay Suites Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MainStay Suites Mackay?

Based on the information reported by the owner or manager, details for the cancellation policy for the MainStay Suites Mackay are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $188
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