Krystal Cancun | Resort in Cancun

| 7.8 (2861 Reviews) |  9 Bathrooms  26 Guests
Punta Cancun Resort | Krystal Cancun

Resort in Punta Cancun, Cancun

Located in Cancún, a few steps from Playa Forum, Krystal Cancun provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi. The property has entertainment staff and a 24-hour front desk. At the resort each room comes with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms include a closet. Guests at Krystal Cancun can enjoy a buffet breakfast. The accommodation has a playground. La Isla Shopping Mall is 2.6 miles from Krystal Cancun, while Cancun Government Palace is 6.5 miles away. Cancún International Airport is 14 miles from the property.

Krystal Cancun is located in Cancun.

This 567 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 2861 reviews with the average score of 7.8 . Coming to Cancun and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 567 Bedrooms Resort if you want to learn more about this Online Reservations place in Cancun. These details are authentic, as they are provided by our partner, booking.com.

This Krystal Cancun in Cancun is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Krystal Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Paseo Kukulcan Km 9 lotes 9 y 9 A, Cancun, 77500, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Coffee house on siteCoffee house on site
  • Snack barSnack bar
  • Breakfast in the roomBreakfast in the room
  • Kids' mealsKids' meals
  • FruitFruit
  • Wine/ChampagneWine/Champagne
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
ParkingParking
  • ParkingParking
  • Free parkingFree parking
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
ActivitiesActivities
  • BeachBeach
  • Live music/PerformanceLive music/Performance
  • Spa/Wellness packagesSpa/Wellness packages
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • SpaSpa
  • PedicurePedicure
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Cooking classCooking class
  • Themed dinnersThemed dinners
  • MassageMassage
  • HaircutHaircut
  • DivingDiving
  • HairstylingHairstyling
  • Water sports facilities on siteWater sports facilities on site
  • Waxing servicesWaxing services
  • FishingFishing
  • Hair treatmentsHair treatments
  • ManicureManicure
  • Makeup servicesMakeup services
  • Hot tub/JacuzziHot tub/Jacuzzi
  • Entertainment staffEntertainment staff
  • KaraokeKaraoke
  • Tour or class about local cultureTour or class about local culture
  • Hair coloringHair coloring
  • Facial treatmentsFacial treatments
  • SnorkelingSnorkeling
  • SaunaSauna
  • Happy hourHappy hour
  • AerobicsAerobics
  • BeachfrontBeachfront
  • Fitness centerFitness center
  • Body wrapBody wrap
  • FitnessFitness
  • Beauty servicesBeauty services
  • Kids' clubKids' club
  • Yoga classesYoga classes
  • Live sports events (broadcast)Live sports events (broadcast)
  • Body scrubBody scrub
  • SolariumSolarium
  • Spa facilitiesSpa facilities
  • PlaygroundPlayground
  • Water parkWater park
EntertainmentEntertainment
  • Outdoor play equipment for kidsOutdoor play equipment for kids
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Designated smoking areaDesignated smoking area
  • ElevatorElevator
  • Convenience store on siteConvenience store on site
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
  • Soundproof roomsSoundproof rooms
  • Smoke-free propertySmoke-free property
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Family roomsFamily rooms
Guest ServicesGuest Services
  • Room serviceRoom service
  • Ironing serviceIroning service
  • ConciergeConcierge
  • Dry cleaningDry cleaning
  • Hair/Beauty salonHair/Beauty salon
  • Car rentalCar rental
  • Baggage storageBaggage storage
  • Babysitting/Child servicesBabysitting/Child services
  • ATM on siteATM on site
  • Valet parkingValet parking
  • 24-hour front desk24-hour front desk
  • Tour deskTour desk
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • LaundryLaundry
  • Fax/PhotocopyingFax/Photocopying
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • GardenGarden
  • Outdoor poolOutdoor pool
  • Sun deckSun deck
  • Picnic areaPicnic area
  • TerraceTerrace
  • Outdoor pool (year-round)Outdoor pool (year-round)
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • CCTV outside propertyCCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
SpaSpa
  • Infinity poolInfinity pool
  • Plunge poolPlunge pool
  • Kids' poolKids' pool
  • Swimming poolSwimming pool
  • Shallow endShallow end
  • Beach chairs/LoungersBeach chairs/Loungers
  • Pool barPool bar
  • Beach umbrellasBeach umbrellas

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
The property has the stay safe & clean sanitary certification, upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, restrictions for the all-inclusive plan:, children from 0 – 4 for free, children from 5 – 12, additional fee usd 40.00, children older than 13, additional fee usd 90.00in the event of an early departure, the property will charge you the full amount for your stay.
License number: 005-007-000112/2025

Reviews

Value for money:
6.88
Location:
9.05
Staff:
7.81
Facilities:
7.21
Comfort:
7.61
Cleanliness:
7.57
Nancy Ariana
Apr 22, 2026 07:00:00 AM
Review Score:   9
Mexico
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The Beach is amazing, clear crystal water, no sargassum, the staff is very helpful, the location couldn't be better.
Negative: The rooms looks a bit tired, nonetheless areas , staff and location is awesome
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Room Arrangement

Room InfoFacilities
Club Room with Ocean View
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Hairdryer, Free toiletries, Toilet, Shower, Bathrobe, Private bathroom, Slippers, Shower cap

General

Trash cans, Air conditioning, Ironing facilities, Iron, Interconnecting room(s) available, Safe, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Pay-per-view channels, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

View

View, Sea view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Pool and Spa

Pool towels

Room amenities

Socket near the bed, Non-feather pillow
Standard Room with Two Double Beds
Room Type: Double
Room Size: 32 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Hairdryer, Free toiletries, Shower, Toilet, Private bathroom, Shower cap

General

Trash cans, Air conditioning, Ironing facilities, Iron, Interconnecting room(s) available, Safe, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Pay-per-view channels, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Living Area

Sitting area

View

City view, View

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Pool and Spa

Pool towels

Room amenities

Socket near the bed, Non-feather pillow
Romantic Room with Ocean View
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Romantic Room with Ocean View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Hairdryer, Free toiletries, Toilet, Shower, Bathrobe, Private bathroom, Slippers, Shower cap

General

Trash cans, Air conditioning, Ironing facilities, Iron, Safe, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Pay-per-view channels, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs, Wardrobe or closet, Linens

View

View, Sea view

Pool and Spa

Pool towels

Room amenities

Socket near the bed, Non-feather pillow
Deluxe Room with Ocean View
Room Type: Double
Room Size: 32 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Hairdryer, Free toiletries, Shower, Toilet, Private bathroom, Shower cap

General

Trash cans, Air conditioning, Ironing facilities, Iron, Interconnecting room(s) available, Safe, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Pay-per-view channels, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

View

View, Sea view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Pool and Spa

Pool towels

Room amenities

Socket near the bed, Non-feather pillow

Layout

Window
Family Studio (2 Adults + 2 Children) with Sea View
Room Type: Family
Room Size: 40 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Hairdryer, Free toiletries, Toilet, Shower, Bathrobe, Private bathroom, Slippers, Shower cap

General

Trash cans, Air conditioning, Ironing facilities, Iron, Safe, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Pay-per-view channels, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Kitchen

Microwave

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View

View, Sea view

Room amenities

Socket near the bed, Sofa bed, Non-feather pillow

Pool and Spa

Pool towels
Deal of the Day
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Hairdryer, Free toiletries, Shower, Toilet, Private bathroom, Shower cap

General

Trash cans, Air conditioning, Ironing facilities, Iron, Safe, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Pay-per-view channels, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Living Area

Sitting area

View

City view, View

Bedroom

Wardrobe or closet, Linens

Pool and Spa

Pool towels

Room amenities

Socket near the bed, Non-feather pillow
Standard King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Hairdryer, Free toiletries, Shower, Toilet, Private bathroom, Shower cap

General

Trash cans, Air conditioning, Ironing facilities, Iron, Interconnecting room(s) available, Safe, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Pay-per-view channels, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Living Area

Sitting area

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs, Wardrobe or closet, Linens

View

City view, View

Pool and Spa

Pool towels

Room amenities

Socket near the bed, Non-feather pillow
Deluxe King Room
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Hairdryer, Free toiletries, Shower, Toilet, Private bathroom, Shower cap

General

Trash cans, Air conditioning, Ironing facilities, Iron, Interconnecting room(s) available, Safe, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Pay-per-view channels, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs, Wardrobe or closet, Linens

View

View, Sea view

Pool and Spa

Pool towels

Room amenities

Socket near the bed, Non-feather pillow
Club Room Ocean View King
Room Type: Double
Room Size: 34 m2
1 Queen bed(s) Bed
Club Room Ocean View King

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Hairdryer, Free toiletries, Toilet, Shower, Bathrobe, Private bathroom, Slippers, Shower cap

General

Trash cans, Air conditioning, Ironing facilities, Iron, Interconnecting room(s) available, Safe, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Pay-per-view channels, Cable channels, Telephone

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs, Wardrobe or closet, Linens

View

View, Sea view

Pool and Spa

Pool towels

Room amenities

Socket near the bed, Non-feather pillow

FAQ's

Is this Krystal Cancun pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Krystal Cancun? 

Check-in time for Krystal Cancun starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Krystal Cancun have a swimming pool? 

Yes, this Krystal Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Krystal Cancun? 

Best-rates for the Krystal Cancun starts from $175 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Krystal Cancun a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Krystal Cancun wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Krystal Cancun is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Krystal Cancun? 

Based on the information reported by the owner or manager, the Krystal Cancun indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Krystal Cancun? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Krystal Cancun are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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