JW Marriott Surabaya | Hotel in Surabaya
Hotel in Surabaya
Luxury hotel with 4 restaurants and a health club
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
JW Marriott Surabaya offers 407 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Amenities
Facility Overview
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Hair dryer
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Designer toiletries
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Towels
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Toothbrush and toothpaste
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Rainfall showerhead
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Bathrobes
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Separate bathtub and shower
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Bidet
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Bed sheets
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Air conditioning
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Free cribs/infant beds
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Premium bedding
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Rollaway/extra beds (surcharge)
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Blackout drapes/curtains
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Pillow-top mattress
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Down comforter
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Iron/ironing board
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Safe
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LED light bulbs
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In-room massage
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Energy-saving switches
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Free newspapers
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Recycling
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Window screens
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Turndown service
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Laptop-friendly workspace
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Slippers
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Connecting rooms available
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Restaurant dining guide
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Phone
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Water-efficient showers only
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Soundproofing
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Coffee/tea in common area(s)
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24-hour room service
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Full breakfast available for a fee daily 6 AM–10:30 AM: IDR 328000 for adults and IDR 164000 for children
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4 restaurants and 1 coffee shop/cafe
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1 bar
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Free daily reception
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Coffee/tea maker
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Minibar
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Electric kettle
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Free bottled water
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Wheelchair-accessible parking available
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Airport shuttle on request
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Free self parking on site
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24-hour train station pick-up shuttle (surcharge)
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Valet parking on site (IDR 100000 per stay)
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Free shopping center shuttle
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24-hour pick-up airport shuttle (surcharge)
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Low-height electrical outlets in bathroom
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Wheelchair-accessible path of travel
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Grab bar in bathtub
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Grab bar near toilet
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Transfer shower
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Assistive listening devices in meeting rooms
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Wheelchair-accessible fitness center
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Roll-in shower
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Elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible restaurant
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Accessible airport shuttle
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Visual fire alarm
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Height-adjustable showerhead
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Wheelchair-accessible business center
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Lever door handles
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Wheelchair-accessible parking
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Low-height view port in door
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Wheelchair-accessible registration desk
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Wheelchair-accessible pool
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Zoo
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Outlet shopping
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Theme parks
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Shopping mall
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24-hour fitness center
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Hot tub
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Children's pool
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Sauna
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Art gallery
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Outdoor pool
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Steam room
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Evening entertainment
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Cable channels
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Premium channels
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48-inch LCD TV
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Meeting rooms - 14
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24-hour business center
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Computer station
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Conference center (132482 square feet of space)
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Gift shop/newsstand
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Free newspapers in lobby
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Banquet hall
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Elevator
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Ballroom
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ATM/banking services
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Front-desk safe
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Indonesian
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Chinese (Mandarin)
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English
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Malay
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No plastic coffee stirrers
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Romance packages available
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Couples dining
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Comprehensive recycling policy
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Comprehensive food waste policy
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Rooftop garden
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Smoke-free property
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Vegan dining options
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Vegetarian dining options
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At least 80% lighting from LEDs
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Biodegradable coffee stirrers
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Snack bar/deli
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Free cribs/infant beds
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Children's pool
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Free children's club
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Rollaway/extra beds (surcharge)
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Outdoor pool
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Pool gate
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Soundproofed rooms
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Laundry facilities
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Children's toys
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Daily housekeeping
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Multilingual staff
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Change of bedsheets (on request)
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Concierge services
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Porter/bellhop
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Luggage storage
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Tour/ticket assistance
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Dry cleaning service
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Turndown service
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24-hour front desk
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Wedding services
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Laundry facilities
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Picnic area
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BBQ grill(s)
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Garden
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Pool umbrellas
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Terrace
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Vegetable garden
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Junior Suite, 1 King Bed
Room Size:
516 square feet m2
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GeneralNumber of living rooms 0, Doorbell/telephone notification, Square feet - 516, Number of bedrooms - 1, Square meters - 48, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Desk, Ping - 14.50, Bed count minimum 1, Bed count maximum 1, City view |
|
Executive Suite, 1 Bedroom
Room Size:
861 square feet m2
|
GeneralNumber of living rooms 0, Executive level room, Doorbell/telephone notification, Number of bedrooms - 1, Dishwasher, Microwave, Ping - 24, Square feet - 861, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Paper towels, Square meters - 80, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
|
Premium Room, 2 Double Beds
Room Size:
452 square feet m2
|
GeneralNumber of living rooms 0, Executive level room, Number of bedrooms - 0, Doorbell/telephone notification, Ping - 13, Extra bed count 1, Square feet - 452, Separate dining area, Number of bathrooms - 1, Square meters - 42, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
|
Executive Room, 2 Double Beds
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Desk, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2 |
|
Room, 2 Double Beds
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Desk, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2 |
|
Executive Suite, 1 Bedroom
Room Size:
925 square feet m2
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GeneralNumber of living rooms 0, Executive level room, Number of bedrooms - 0, Doorbell/telephone notification, Square feet - 925, Separate bedroom, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square meters - 86, Private bathroom, Ping - 26, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Executive Suite, 3 Bedrooms
Room Size:
2217 square feet m2
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GeneralNumber of living rooms 0, Executive level room, Dishwasher, Microwave, Ping - 62, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Paper towels, Square meters - 206, Desk, Square feet - 2217, Number of bedrooms - 3, Separate sitting area, Bed count maximum 3, City view, Bed count minimum 3 |
|
Executive Room, 1 King Bed
Room Size:
452 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Ping - 13, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Square meters - 42, Private bathroom, Desk, Bed count minimum 1, Bed count maximum 1, City view |
|
Executive Suite, 2 Bedrooms
Room Size:
1367 square feet m2
|
GeneralNumber of living rooms 0, Executive level room, Number of bedrooms - 2, Dishwasher, Microwave, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Ping - 38, Paper towels, Square feet - 1367, Desk, Square meters - 127, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
|
Premium Room, 1 King Bed
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1 |
|
Presidential Suite, 2 Bedrooms
Room Size:
4198 square feet m2
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GeneralPing - 118, Number of living rooms 0, Executive level room, Number of bedrooms - 2, Square feet - 4198, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Desk, Square meters - 390, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
|
Junior Suite, 1 King Bed
Room Size:
516 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Baby bath, Square feet - 516, Square meters - 48, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Ping - 15, Desk, Bed count minimum 1, Bed count maximum 1, City view |
|
Executive Suite, 2 Bedrooms
Room Size:
3671 square feet m2
|
GeneralNumber of living rooms 0, Executive level room, Ping - 103, Number of bedrooms - 2, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 3671, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, Square meters - 341, City view, Bed count maximum 2 |
|
Room, 1 King Bed
Room Size:
452.1 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair accessible, Ping - 12.7, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Square meters - 42, Private bathroom, Bathroom grab bars, Desk, Square feet - 452.1, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this JW Marriott Surabaya pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the JW Marriott Surabaya have a swimming pool?
Yes, this JW Marriott Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in JW Marriott Surabaya?
Best-rates for the JW Marriott Surabaya starts from $93 per night with includes Business Services, Restaurant, Guest Services, TV, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Bar, Toiletries, Barbecue/Outdoor Cooking, Child Friendly, Parking, Transportation/Shuttle, Security/Safety, Sports/Activities, Wellness Facilities, Breakfast, Internet, Air Conditioner, Accessibility, Spa, Entertainment, Hot Tub, Kitchen, Laundry, Pool Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.
Is JW Marriott Surabaya a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the JW Marriott Surabaya wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the JW Marriott Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the JW Marriott Surabaya?
Based on the information reported by the owner or manager, the JW Marriott Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for JW Marriott Surabaya?
Based on the information reported by the owner or manager, details for the cancellation policy for the JW Marriott Surabaya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.