JW Marriott Hotel Surabaya | Hotel in Surabaya

| 8.8 (439 Reviews) |  19 Bathrooms  50 Guests
Surabaya Hotel | JW Marriott Hotel Surabaya

Hotel in Surabaya

Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodations, with exquisite European décor, outdoor pool and a fitness center. The hotel provides 24-hour room service and free on-site parking. Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A mini-bar, tea/coffee maker and free bottled water are provided. Private bathrooms include separate marble bath and shower facilities. The hotel offers 24-hour car rental and a business center. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness center. Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savory delights. JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.

JW Marriott Hotel Surabaya is located in Surabaya.

This 337 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Spa, Restaurant, and several others. This is a 5 star rated property and has over 439 reviews with the average score of 8.8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 337 Bedrooms Hotel if you want to learn more about this Online Reservations place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This JW Marriott Hotel Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Hotel Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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JL Embong Malang 85-89, Surabaya, 60261, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Wine/Champagne
  • Kid-friendly buffet
  • Restaurant
  • Breakfast in the room
  • Kids' meals
  • Snack bar
  • Fruit
  • Special diet meals (on request)
  • Bar
Parking
  • Accessible parking
  • Free parking
  • Private Parking
  • Parking on site
  • Parking
Activities
  • Yoga classes
  • Kids' club
  • Spa facilities
  • Spa/Wellness packages
  • Live music/Performance
  • Fitness center
  • Hot tub/Jacuzzi
  • Locker rooms
  • Steam room
  • Fitness classes
  • Sauna
  • Massage
  • Fitness
  • Aerobics
  • Nightclub/DJ
  • Evening entertainment
Entertainment
  • Indoor play area
General
  • Non-smoking rooms
  • Elevator
  • Facilities for disabled guests
  • Air conditioning
  • Soundproof rooms
  • Wifi in all areas
  • Designated smoking area
  • Family rooms
  • Safe
Guest Services
  • Baggage storage
  • Dry cleaning
  • Valet parking
  • Concierge
  • Private check-in/out
  • Shared lounge/TV area
  • Daily housekeeping
  • Laundry
  • 24-hour front desk
  • Suit press
  • Business center
  • Car rental
  • Meeting/Banquet facilities
  • Room service
  • Airport shuttle (additional charge)
  • ATM on site
  • Fax/Photocopying
  • Shuttle service
  • Airport shuttle
  • Ironing service
  • Shuttle service (free)
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • BBQ facilities
  • Garden
  • Picnic area
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • CCTV outside property
  • Key card access
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach umbrellas
  • Kids' pool
  • Pool with view
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.71
Location:
9.17
Staff:
9.47
Facilities:
8.94
Comfort:
9.18
Cleanliness:
9.07
Sakinah
Aug 10, 2025 07:00:00 AM
Review Score:   9
Indonesia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Breakfast was amazing, the service was excellent, and even though it’s one of the oldest properties, it’s very well-maintained. I’d be happy to stay here again next time.
See All Reviews

Room Arrangement

Room Info Facilities
King Room with City View
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator, Adapted bath

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
King Room with Skyline View - Executive Lounge Access
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Junior King Suite with Skyline View - Executive Lounge Access
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Soundproof, Safe, Key card access

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
One Bedroom Suite, 1 King Bed
Room Type: Double
Room Size: 86 m2
1 King bed(s) Bed
One Bedroom Suite, 1 King Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area, Dining area

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet, Childrens' cribs

View

City view, View

Kitchen

Dining table, Electric kettle

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Junior King Suite with Skyline View
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed
Junior King Suite with Skyline View

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Soundproof, Safe, Key card access

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Premium Double Room with Two Double Beds and Skyline View
Room Type: Suite
Room Size: 42 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Twin Room with City View
Room Type: Twin
Room Size: 42 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Executive Deluxe, 2 Twin Bed
Room Type: Twin
Room Size: 42 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
One Bedroom Residential Suite, 1 King Bed
Room Type: Double
Room Size: 80 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Soundproof, Safe, Key card access

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area, Dining area

Kitchen

Dining table, Dryer, Dishwasher, Washing machine, Electric kettle

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Chairman Suite, 1 King Bed; 2 Twin Bed
Room Type: Suite
Room Size: 341 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Soundproof, Safe, Key card access

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Living Area

Desk, Sofa, Sitting area, Dining area

Kitchen

Dining table, Dryer, Dishwasher, Washing machine, Electric kettle

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet, Childrens' cribs

View

City view, View

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Presidential Suite, 1 King Bed; 2 Twin Bed
Room Type: Suite
Room Size: 390 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Soundproof, Safe, Key card access

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Living Area

Desk, Sofa, Sitting area, Dining area

Kitchen

Dining table, Dryer, Dishwasher, Washing machine, Electric kettle

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet, Childrens' cribs

View

City view, View

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Two Bedroom Residential Suite, 1 King Bed; 2 Twin Bed
Room Type: Apartment
Room Size: 126 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Soundproof, Safe, Key card access

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area, Dining area

Kitchen

Dining table, Dryer, Dishwasher, Washing machine, Electric kettle

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet, Childrens' cribs

View

City view, View

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Premium King Room with Skyline View
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Key card access, Soundproof, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Three-Bedroom Residential Suite - Executive Lounge Access
Room Type: Suite
Room Size: 192 m2
2 Twin bed(s) Bed
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Towels, Toothbrush, Shower cap, Toilet, Bathrobe, Conditioner, Guest bathroom, Bidet, Private bathroom, Shampoo, Body soap, Walk-in shower, Bathtub or shower, Free toiletries, Hairdryer, Toilet paper, Shower, Slippers, Bathtub

General

Iron, Ironing facilities, Carpeted, Trash cans, Smoke Alarm, Air conditioning, Soundproof, Safe, Key card access

Media & Technology

Flat-screen TV, Cable channels, TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area, Dining area

Kitchen

Dining table, Dryer, Dishwasher, Washing machine, Electric kettle

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet, Childrens' cribs

View

City view, View

Accessibility

Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Clothes rack

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this JW Marriott Hotel Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Hotel Surabaya?

Check-in time for JW Marriott Hotel Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Hotel Surabaya have a swimming pool?

Yes, this JW Marriott Hotel Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Surabaya?

Best-rates for the JW Marriott Hotel Surabaya starts from $104 per night with includes Wheelchair Accessible, Spa, Restaurant, Guest Services, TV, Ocean View, Balcony/Terrace, Sports/Activities, Laundry, Air Conditioner, Parking, Pool, Oceanfront, Transportation/Shuttle, Security/Safety, Bar, Barbecue/Outdoor Cooking, View, Accessibility, Wellness Facilities, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Business Services, Designated Smoking Area Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is JW Marriott Hotel Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Surabaya?

Based on the information reported by the owner or manager, the JW Marriott Hotel Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the JW Marriott Hotel Surabaya are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $104
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6.6 (7 Reviews)
House
  • Air Conditioner
  • Parking
  • Toiletries
6.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Security/Safety