Hotel Big Sur | Hotel in Puerto Natales

| 8.4 (508 Reviews) |  3 Bathrooms  6 Guests
Puerto Natales Hotel | Hotel Big Sur

Hotel in Puerto Natales

Comfortable Accommodations

Hotel Big Sur in Puerto Natales offers comfortable rooms with private bathrooms, free WiFi, and inner courtyard views. Each room includes a work desk, shower, and free toiletries.

Exceptional Facilities

Guests can relax on the terrace or enjoy a drink at the bar. The hotel provides a continental breakfast, outdoor seating area, and full-day security. Additional services include private check-in and check-out, a 24-hour front desk, concierge, and tour desk.

Prime Location

Located 3.7 mi from Teniente Julio Gallardo Airport, the hotel is a short walk from the Municipal Museum of History (3 minutes) and Puerto Natales Main Square (1969 feet). Nearby attractions include Maria Auxiliadora Church (7-minute walk) and Cueva del Milodon (16 mi).

Hotel Big Sur is located in Puerto Natales.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, and several others. This is a 3 star rated property and has over 508 reviews with the average score of 8.4 . Coming to Puerto Natales and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this Online Reservations place in Puerto Natales. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Big Sur in Puerto Natales is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Big Sur”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Manuel Bulnes 69, Puerto Natales, 6160000, Chile

Amenities

Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
HeatingHeating
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
AccessibilityAccessibility
  • Lowered sinkLowered sink
  • Raised toiletRaised toilet
  • Toilet with grab railsToilet with grab rails
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Wifi in all areasWifi in all areas
  • Smoke-free propertySmoke-free property
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • ConciergeConcierge
  • Baggage storageBaggage storage
  • Tour deskTour desk
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • Private check-in/outPrivate check-in/out
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Face masks for guests availableFace masks for guests available
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation.

Reviews

Value for money:
8.22
Location:
9.23
Staff:
8.85
Facilities:
8.25
Comfort:
8.8
Cleanliness:
9.08
Victoria
Dec 11, 2025 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 17 m2
1 Full bed(s) Bed
Double Room

Bathroom

Toilet, Conditioner, Private bathroom, Toilet paper, Free toiletries, Body soap, Hairdryer, Bath or shower, Additional toilet, Towels, Towels/Sheets (extra fee), Shower, Shampoo

Media & Technology

Telephone, Mobile hotspot device

Living Area

Dining area, Desk

General

Heating, Key access

Services

Wake-up service

Bedroom

Linens

Room amenities

Socket near the bed, Clothes rack

View

Inner courtyard view, Quiet street view
Twin Room
Room Type: Twin
Room Size: 16 m2
2 Twin bed(s) Bed
Twin Room

Bathroom

Toilet, Conditioner, Private bathroom, Toilet paper, Free toiletries, Body soap, Hairdryer, Bath or shower, Additional toilet, Towels, Towels/Sheets (extra fee), Shower, Shampoo

Media & Technology

Telephone, Mobile hotspot device

General

Heating, Key access

Services

Wake-up service

Living Area

Dining area

Bedroom

Linens

Room amenities

Socket near the bed, Clothes rack

Accessibility

Toilet with grab rails

View

Inner courtyard view, Quiet street view
Double or Twin Room
Room Type: Twin/Double
Room Size: 16 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed
Double or Twin Room

Bathroom

Toilet, Conditioner, Private bathroom, Toilet paper, Free toiletries, Body soap, Hairdryer, Bath or shower, Additional toilet, Towels, Towels/Sheets (extra fee), Shower, Shampoo

Media & Technology

Telephone, Mobile hotspot device

General

Heating, Key access

Services

Wake-up service

Living Area

Dining area

Bedroom

Linens

Room amenities

Socket near the bed, Clothes rack

Accessibility

Toilet with grab rails

View

Inner courtyard view, Quiet street view

FAQ's

Is this Hotel Big Sur pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Big Sur? 

Check-in time for Hotel Big Sur starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Big Sur have a swimming pool? 

No, this Hotel Big Sur does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Big Sur? 

Best-rates for the Hotel Big Sur starts from $124 per night with includes Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Sports/Activities, Bar, Guest Services, Breakfast, Heating, Internet, Kitchen, Laundry Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Hotel Big Sur a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Big Sur wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Big Sur is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Big Sur? 

Based on the information reported by the owner or manager, the Hotel Big Sur indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Big Sur? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Big Sur are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

See More

Other Vacation Rentals

Recently Booked Hotel