Hotel 5 de Mayo | Hotel in Puebla

| 9.1 (3318 Reviews) |  5 Bathrooms  15 Guests
Historic Centre of Puebla Hotel | Hotel 5 de Mayo

Hotel in Historic Centre of Puebla, Puebla

Comfortable Accommodations

Hotel 5 de Mayo in Puebla offers spacious rooms with private bathrooms, free WiFi, and modern amenities. Guests enjoy comfortable beds, work desks, and private entrances.

Dining and Leisure

The family-friendly restaurant serves Mexican cuisine in a modern and romantic ambiance. Breakfast includes continental and vegetarian options with juice and fruits. Additional facilities include a fitness center, sun terrace, bar, and outdoor seating area.

Prime Location

Located in the city center, the hotel is less than 0.6 mi from Puebla Convention Center and Ignacio Zaragoza Stadium. Nearby attractions include Biblioteca Palafoxiana and Amparo Museum. Hermanos Serdán International Airport is 14 mi away.

Guest Satisfaction

Highly rated for room size, breakfast, and comfort, Hotel 5 de Mayo ensures a pleasant stay for all guests.

Hotel 5 de Mayo is located in Puebla.

This 60 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Business Services, Wellness Facilities, and several others. This is a 4 star rated property and has over 3318 reviews with the average score of 9.1 . Coming to Puebla and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 60 Bedrooms Hotel if you want to learn more about this Online Reservations place in Puebla. These details are authentic, as they are provided by our partner, booking.com.

This Hotel 5 de Mayo in Puebla is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel 5 de Mayo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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404 Boulevard Heroes del 5 de Mayo Col. Xanenetla, Puebla, 72290, Mexico

Amenities

Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking garage
  • Free parking
  • Parking
  • Private Parking
  • Parking on site
Accessibility
  • Raised toilet
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Back massage
  • Massage
  • Neck massage
  • Foot massage
  • Head massage
  • Couples' massage
  • Fitness
  • Hand massage
  • Full-body massage
  • Fitness center
General
  • Facilities for disabled guests
  • Smoke-free property
  • Elevator
  • Wifi in all areas
  • Hypoallergenic room available
  • Family rooms
  • Non-smoking rooms
  • Safe
Guest Services
  • Baggage storage
  • Room service
  • Dry cleaning
  • Concierge
  • Private check-in/out
  • Suit press
  • Daily housekeeping
  • Grocery deliveries
  • 24-hour front desk
  • Valet parking
  • Tour desk
  • Express check-in/out
  • Ironing service
  • Business center
  • Laundry
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
9.29
Location:
8.94
Staff:
9.15
Facilities:
9.18
Comfort:
9.36
Cleanliness:
9.37
Anthony K
Oct 14, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Front desk Nancy took great care of me. Friendly and attentive returant staff. Great club sandwich. Miguel showed me to the pool. Francisco helped with all my late night Rappi deliveries.
Negative: I had to leave
Summary: Best hotel in or near historic centro
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 60 m2
2 Queen bed(s) Bed
Deluxe King Room

Bathroom

Toilet, Shower, Towels, Shower cap, Toilet paper, Private bathroom, Hairdryer, Free toiletries, Shampoo

General

Key access, Key card access, Ironing facilities, Smoke Alarm, Tile/Marble floor, Iron, Private entrance, Safe

Media & Technology

Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View

Accessibility

Hearing accessible, Upper floors accessible by stairs only, Roll-in shower

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Heated pool, Pool cover, Pool towels, Shallow end

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Room with One King Bed & One Double Bed
Room Type: Twin
Room Size: 80 m2
1 Full bed(s) Bed
1 Queen bed(s) Bed
Deluxe Room with One King Bed & One Double Bed

Bathroom

Toilet, Shower, Towels, Shower cap, Toilet paper, Private bathroom, Hairdryer, Free toiletries, Shampoo

General

Key access, Key card access, Ironing facilities, Smoke Alarm, Tile/Marble floor, Iron, Private entrance, Safe

Media & Technology

Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View

Accessibility

Hearing accessible, Upper floors accessible by stairs only, Roll-in shower

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Heated pool, Pool cover, Pool towels, Shallow end

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Double or Twin Room
Room Type: Twin/Double
Room Size: 80 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Toilet, Shower, Towels, Shower cap, Toilet paper, Private bathroom, Hairdryer, Free toiletries, Shampoo

General

Key access, Key card access, Ironing facilities, Smoke Alarm, Tile/Marble floor, Iron, Private entrance, Safe

Media & Technology

Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View

Accessibility

Hearing accessible, Upper floors accessible by stairs only, Roll-in shower

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Heated pool, Pool cover, Pool towels, Shallow end

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
King Room with Two King Beds
Room Type: Twin
Room Size: 80 m2
2 Queen bed(s) Bed

Bathroom

Toilet, Shower, Towels, Shower cap, Toilet paper, Private bathroom, Hairdryer, Free toiletries, Shampoo

General

Key access, Key card access, Ironing facilities, Smoke Alarm, Tile/Marble floor, Iron, Private entrance, Safe

Media & Technology

Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View

Accessibility

Hearing accessible, Upper floors accessible by stairs only, Roll-in shower

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Heated pool, Pool cover, Pool towels, Shallow end

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Suite with Spa Bath
Room Type: Suite
Room Size: 90 m2
1 Queen bed(s) Bed
Deluxe Suite with Spa Bath

Bathroom

Toilet, Shower, Towels, Shower cap, Toilet paper, Private bathroom, Hairdryer, Free toiletries, Spa tub, Shampoo

General

Key access, Key card access, Ironing facilities, Smoke Alarm, Tile/Marble floor, Iron, Private entrance, Safe

Media & Technology

Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Sofa, Sitting area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by stairs only, Upper floors accessible by elevator, Roll-in shower, Accessible by elevator, Hearing accessible

Room Amenities

Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Heated pool, Pool cover, Pool towels, Shallow end

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel 5 de Mayo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel 5 de Mayo?

Check-in time for Hotel 5 de Mayo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel 5 de Mayo have a swimming pool?

Yes, this Hotel 5 de Mayo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel 5 de Mayo?

Best-rates for the Hotel 5 de Mayo starts from $89 per night with includes Business Services, Wellness Facilities, Toiletries, Security/Safety, Restaurant, Internet, Wheelchair Accessible, Balcony/Terrace, Bar, Child Friendly, Laundry, Pool, Breakfast, Guest Services, Entertainment, Parking, Accessibility Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Hotel 5 de Mayo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel 5 de Mayo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel 5 de Mayo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel 5 de Mayo?

Based on the information reported by the owner or manager, the Hotel 5 de Mayo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel 5 de Mayo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel 5 de Mayo are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $89
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