Holiday Inn Cleveland Northeast - Mentor by IHG | Hotel in Mentor

| 8.4 (748 Reviews) |  1 Bathroom
Mentor Hotel | Holiday Inn Cleveland Northeast - Mentor by IHG

Hotel in Mentor

Suburban hotel with a fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Holiday Inn Cleveland Northeast - Mentor by IHG offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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7701 Reynolds Rd, Mentor, 44060, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower/tub combination
  • Private bathroom
  • Eco-friendly toiletries
  • Towels
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Heating
  • Air conditioning
  • Free cribs/infant beds
  • Iron/ironing board
  • Phone
  • Water-efficient showers only
  • Recycling
  • Eco-friendly cleaning products provided
  • Desk
  • Free local calls
  • Connecting rooms available
  • LED light bulbs
  • Energy-saving switches
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.49 per person
  • Refrigerator
  • Coffee/tea maker
  • Microwave
Parking
  • Wheelchair-accessible parking available
  • Free self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible path of travel
  • Elevator
  • Wheelchair-accessible parking
Activities
  • Windsurfing
  • Sailing
  • Beach access
  • Water skiing
  • Golfing
  • Fitness center (discounted access)
  • Motorized watercraft
  • Indoor pool
  • Fitness center
Entertainment
  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels
General
  • Conference center (10000 square feet of space)
  • 24-hour business center
  • Computer station
  • Meeting rooms - 5
  • Vending machine
  • Ballroom
  • Reception hall
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Turkish
  • English
  • Ukrainian
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic drinking straws
  • TV in lobby
  • No plastic soda bottles
  • At least 80% lighting from LEDs
  • Reusable cups only
  • Double-glazed windows
  • Biodegradable drinking straws
  • 100% renewable energy
  • No plastic water bottles
  • Smoke-free property
  • Biodegradable coffee stirrers
  • Local culture & ecosystem education
  • Reusable tableware only
  • No plastic coffee stirrers
Guest Services
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Indoor pool
  • Snack bar/deli
  • Free cribs/infant beds
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Change of towels (on request)
  • Multilingual staff
  • Wedding services
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Garden
  • Vegetable garden

Policies

Check-in
Check-in time starts at 3 pm minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: usd 50 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 7.49 per person late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals welcome)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses a grey water recycling system

Reviews

Jun 28, 2025 03:09:33 AM
Review Score:   6
Summary: The staff was very polite and professional. My room was dirty had fingerprints all over everything and it appeared that they wiped everything down with a dirty rag. The carpet was dirty, and needs replaced. The food and service in the restaurant was excellent.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 2 Queen Beds (Additional Living Area)
Room Size: m2
2 Queen Beds
Suite, 2 Queen Beds (Additional Living Area)

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Accessible (Communications Accessible)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

General

Number of living rooms 0, Number of bedrooms - 0, Bathtub only, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Accessible bathtub
Suite, 1 King Bed (Additional Living Area)
Room Size: m2
1 King Bed
Suite, 1 King Bed (Additional Living Area)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Standard Room, 1 King Bed with Sofa bed
Room Size: m2
2 King Bed and Double Sofa Bed
Standard Room, 1 King Bed with Sofa bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Standard Room
Room Size: m2
1 King Bed
1 Queen Bed
Standard Room

General

Number of living rooms 0, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

General

Number of living rooms 0, Number of bedrooms - 0, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Mentor hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mentor hotel?

Check-in time for Mentor hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mentor hotel have a swimming pool?

Yes, this Mentor hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mentor hotel?

Best-rates for the Mentor hotel starts from $131 per night with includes Breakfast, Kitchen, Restaurant, Bar, Air Conditioner, TV, Wheelchair Accessible, Security/Safety, Wellness Facilities, Child Friendly, Fireplace/Heating, Guest Services, Internet, Laundry, Balcony/Terrace, Business Services, Bedding/Linens, Parking, Pool, Accessibility Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Mentor hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mentor hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mentor hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mentor hotel?

Based on the information reported by the owner or manager, the Mentor hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mentor hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mentor hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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