Hilton Garden Inn Rochester Downtown, NY | Hotel in Rochester

| 8.2 (809 Reviews) |  1 Bathroom
Central Business District Hotel | Hilton Garden Inn Rochester Downtown, NY

Hotel in Central Business District, Rochester

Hotel with 2 restaurants, a short walk to Strong
This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Rochester Downtown, NY offers 106 accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

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155 E Main St, Rochester, 14604, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Free toiletries
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Connecting rooms available
  • Phone
  • Free local calls
  • Safe
Breakfast
  • Room service available
  • 2 restaurants
  • Cooked-to-order breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 7.95-15 for adults and USD 5.95-10 for children
  • 1 bar
  • Coffee/tea maker
  • Microwave
  • Refrigerator
Parking
  • Onsite parking options include a garage
  • Self parking on site (USD 10 per day)
Accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Braille signage
Activities
  • Indoor pool
  • Fitness center
Entertainment
  • Premium channels
  • 37-inch flat-screen TV
  • Pay movies
  • iPod dock
General
  • Computer station
  • 24-hour business center
  • Meeting rooms - 2
  • Conference space
  • Elevator
  • ATM/banking services
  • Front-desk safe
  • Banquet hall
  • Newspapers in lobby
  • Vending machine
  • Grocery/convenience store
  • English
  • Spanish
  • Smoke-free property
  • Fireplace in lobby
Guest Services
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Free rollaway/extra beds
  • Indoor pool
  • Snack bar/deli
  • Refrigerator
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Wedding services
  • Dry cleaning service
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 2 am contactless check-in available express check-in available minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 7.95 to 15 for adults, and usd 5.95 to 10 for children self parking fee: usd 10 per day pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Ricky
Jul 14, 2025 08:24:16 AM
Review Score:   4
Summary: starting off the room is old and outdated. Shower curtain was old and torn badly and looked like something out of a dumpster. To top it off we went to go have breakfast this morning and were informed they were only serving the buffet for breakfast due to lack of food. after agreeing to get the buffet they ran out of food completley and half my family even got to eat ,but i was still charged for everyone.$90 dollars. and to make it even worse the staff was openingly fighting with onw another for over 30 minutes in front of everyone swearing at each other and yelling and slamming stuff around. i was extremely disappointed with this hotels professionalism and the way they talk to customers. we had over 10 rooms booked at this hotel as we were all there for my nieces wedding. I stay at hilton hotels 3/4 times weekly but never experienced a crap show like this
See All Reviews

Room Arrangement

Room Info Facilities
Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Room, 2 Queen Beds

General

Pet-friendly room, Number of living rooms 0, Blackout drapes/curtains, Private bathroom, Number of bedrooms - 0, Shower/tub combination, In-room climate control (air conditioning), Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible (Rollin Shower)
Room Size: m2
1 King Bed
Room, 1 King Bed, Accessible (Rollin Shower)

General

Number of living rooms 0, Blackout drapes/curtains, Private bathroom, Number of bedrooms - 0, Shower only, Pets not allowed, In-room climate control (air conditioning), Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, Accessible (Hearing)
Room Size: m2
2 Queen Beds
Room, 2 Queen Beds, Accessible (Hearing)

General

Number of living rooms 0, Blackout drapes/curtains, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Pets not allowed, In-room climate control (air conditioning), Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible (Hearing)
Room Size: m2
1 King Bed
Room, 1 King Bed, Accessible (Hearing)

General

Number of living rooms 0, Blackout drapes/curtains, Private bathroom, Number of bedrooms - 0, Shower only, Pets not allowed, In-room climate control (air conditioning), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed with Sofa bed (Larger Room)
Room Size: m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed (Larger Room)

General

Number of living rooms 0, Blackout drapes/curtains, Private bathroom, Shower only, Separate sitting area, Sofa bed, Pets not allowed, In-room climate control (air conditioning), Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed
Room Size: m2
1 King Bed
Room, 1 King Bed

General

Pet-friendly room, Number of living rooms 0, Blackout drapes/curtains, Private bathroom, Number of bedrooms - 0, Shower only, In-room climate control (air conditioning), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed with Sofa bed (Wetbar)
Room Size: m2
2 King Bed and Double Sofa Bed
Junior Suite, 1 King Bed with Sofa bed (Wetbar)

General

Number of living rooms 0, Blackout drapes/curtains, Number of bedrooms - 0, Sofa bed, Pets not allowed, Extra bed count 2, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Separate sitting area, In-room climate control (air conditioning), Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub
Room Size: m2
2 King Bed and Double Sofa Bed
Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

General

Blackout drapes/curtains, Number of bedrooms - 1, Sofa bed, Pets not allowed, Separate bedroom, Number of living rooms 1, Extra bed count 2, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, In-room climate control (air conditioning), Bed count minimum 2, Bed count maximum 2
Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)
Room Size: m2
2 Queen Beds
Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

General

Number of living rooms 0, Blackout drapes/curtains, Number of bedrooms - 0, Sofa bed, Pets not allowed, Extra bed count 2, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Separate sitting area, In-room climate control (air conditioning), Bed count minimum 2, Bed count maximum 2
Junior Suite (2 Queen Beds & Sofa Bed)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Junior Suite (2 Queen Beds & Sofa Bed)

General

Number of living rooms 0, Blackout drapes/curtains, Number of bedrooms - 0, Sofa bed, Pets not allowed, Extra bed count 2, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Separate sitting area, In-room climate control (air conditioning), Bed count maximum 3, Bed count minimum 3
Room, 1 King Bed with Sofa bed (Larger Room)
Room Size: m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed (Larger Room)

General

Number of living rooms 0, Blackout drapes/curtains, Private bathroom, Shower/tub combination, Separate sitting area, Sofa bed, Pets not allowed, In-room climate control (air conditioning), Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible, Bathtub
Room Size: m2
1 King Bed
Room, 1 King Bed, Accessible, Bathtub

General

Number of living rooms 0, Blackout drapes/curtains, Number of bedrooms - 0, Shower only, Pets not allowed, Bathtub only, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Private bathroom, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Accessible (Rollin Shower)
Room Size: m2
2 Queen Beds
Room, 2 Queen Beds, Accessible (Rollin Shower)

General

Number of living rooms 0, Blackout drapes/curtains, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Pets not allowed, In-room climate control (air conditioning), Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 2 Queen Beds, Accessible
Room Size: m2
2 Queen Beds
Junior Suite, 2 Queen Beds, Accessible

General

Number of living rooms 0, Blackout drapes/curtains, Number of bedrooms - 0, Sofa bed, Pets not allowed, Extra bed count 2, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Separate sitting area, In-room climate control (air conditioning), Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Accessible
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, Accessible

General

Blackout drapes/curtains, Number of bedrooms - 1, Sofa bed, Pets not allowed, Separate bedroom, Wheelchair accessible, Number of living rooms 1, Extra bed count 2, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Accessible
Room Size: m2
1 King Bed
Suite, 1 King Bed, Accessible

General

Blackout drapes/curtains, Number of bedrooms - 1, Sofa bed, Pets not allowed, Separate bedroom, Number of living rooms 1, Extra bed count 2, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Accessible, Bathtub
Room Size: m2
1 King Bed
Suite, 1 King Bed, Accessible, Bathtub

General

Blackout drapes/curtains, Number of bedrooms - 1, Sofa bed, Pets not allowed, Bathtub only, Separate bedroom, Wheelchair accessible, Number of living rooms 1, Extra bed count 2, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Central Business District hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Central Business District hotel?

Check-in time for Central Business District hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Central Business District hotel have a swimming pool?

Yes, this Central Business District hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Central Business District hotel?

Best-rates for the Central Business District hotel starts from $167 per night with includes Toiletries, Child Friendly, Accessibility, Fireplace/Heating, Bar, Entertainment, Breakfast, Internet, Parking, Restaurant, Kitchen, Laundry, TV, Security/Safety, Bedding/Linens, Wellness Facilities, Guest Services, Air Conditioner, Pool, Wheelchair Accessible, Business Services Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Central Business District hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Central Business District hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Central Business District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Central Business District hotel?

Based on the information reported by the owner or manager, the Central Business District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Central Business District hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Central Business District hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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