Cristalino Lagoon Front Hotel, Restaurant & Spa | Hotel in Bacalar

| 9.0 (172 Reviews) |  4 Bathrooms  8 Guests
Chetumal Hotel | Cristalino Lagoon Front Hotel, Restaurant & Spa

Hotel in Chetumal, Bacalar

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. With free WiFi, this 5-star hotel offers room service and a concierge service. There is free private parking and the property has paid airport shuttle service. The hotel will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some accommodations with pool views, and rooms are equipped with a balcony. Chetumal International Airport is 21 miles from the property.

Cristalino Lagoon Front Hotel, Restaurant & Spa is located in Bacalar.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Air Conditioner, Ocean View, and several others. This is a 5 star rated property and has over 172 reviews with the average score of 9 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this Online Reservations place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cristalino Lagoon Front Hotel, Restaurant & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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511 Costera, Bacalar, 77933, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Breakfast in the room
  • Bar
  • Restaurant
Parking
  • Parking
  • Free parking
  • Private Parking
  • Accessible parking
  • Parking on site
Activities
  • Steam room
  • Sauna
General
  • Wifi in all areas
  • Adults only
  • Air conditioning
  • Smoke-free property
  • Safe
  • Non-smoking rooms
Guest Services
  • Fax/Photocopying
  • Airport shuttle (additional charge)
  • Laundry
  • Tour desk
  • Meeting/Banquet facilities
  • Airport shuttle
  • Baggage storage
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Shuttle service
  • Car rental
  • Suit press
  • Room service
  • Ironing service
  • Concierge
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor pool
  • Garden
Security/Safety
  • Key card access
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Infinity pool
  • Heated pool
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the new year's gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of december 31. this fee includes access to the celebration, special dinner (food only) and special decoration related to the event

Reviews

Value for money:
8.78
Location:
9.51
Staff:
9.4
Facilities:
9.16
Comfort:
9.51
Cleanliness:
9.54
Linda
Mar 18, 2025 07:00:00 AM
Review Score:   8
United States
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Beautiful hotel, fabulous room, friendly staff.
Negative: The restaurant wasn't very good; slow service, small portions, very expensive.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Slippers, Toilet paper, Toilet, Shampoo, Conditioner, Towels, Shower, Hairdryer, Body soap

General

Key card access, Iron, Fan, Carbon monoxide sources, Air conditioning, Private entrance, Carbon monoxide detector, Ironing facilities, Safe, Smoke Alarm, Trash cans

Outdoors

Balcony, Terrace

Media & Technology

Flat-screen TV

View

Pool view, View, Garden view

Bedroom

Wardrobe or closet, Linens

Kitchen

Wine glasses, Coffee machine

Room Amenities

Socket near the bed, Adapter, Hypoallergenic pillow, Clothes rack, Non-feather pillow
Deluxe Twin Room
Room Type: Twin
Room Size: 45 m2
2 Queen bed(s) Bed
Deluxe Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Slippers, Toilet paper, Toilet, Shampoo, Conditioner, Towels, Shower, Hairdryer, Body soap

General

Key card access, Iron, Fan, Carbon monoxide sources, Air conditioning, Private entrance, Carbon monoxide detector, Ironing facilities, Safe, Smoke Alarm, Trash cans

Outdoors

Balcony, Terrace

Media & Technology

Flat-screen TV

View

Pool view, View, Garden view

Bedroom

Wardrobe or closet, Linens

Kitchen

Wine glasses, Coffee machine

Room Amenities

Socket near the bed, Adapter, Hypoallergenic pillow, Clothes rack, Non-feather pillow
King Room with Lake View
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Slippers, Toilet paper, Toilet, Shampoo, Conditioner, Towels, Shower, Hairdryer, Body soap

General

Key card access, Iron, Fan, Carbon monoxide sources, Air conditioning, Private entrance, Carbon monoxide detector, Ironing facilities, Safe, Smoke Alarm, Trash cans

Outdoors

Balcony, Terrace

Media & Technology

Flat-screen TV

View

Pool view, View, Lake view

Bedroom

Wardrobe or closet, Linens

Kitchen

Wine glasses, Coffee machine

Room Amenities

Socket near the bed, Adapter, Hypoallergenic pillow, Clothes rack, Non-feather pillow
Junior Suite
Room Type: Suite
Room Size: 92 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Slippers, Toilet paper, Toilet, Shampoo, Conditioner, Towels, Shower, Hairdryer, Body soap

General

Key card access, Iron, Fan, Carbon monoxide sources, Air conditioning, Private entrance, Carbon monoxide detector, Ironing facilities, Safe, Smoke Alarm, Trash cans

Outdoors

Balcony, Terrace

Living Area

Sofa, Desk, Sitting area

Media & Technology

Flat-screen TV

View

Pool view, View, Garden view

Bedroom

Wardrobe or closet, Linens

Kitchen

Wine glasses, Coffee machine

Room Amenities

Socket near the bed, Adapter, Hypoallergenic pillow, Clothes rack, Non-feather pillow

FAQ's

Is this Chetumal hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chetumal hotel?

Check-in time for Chetumal hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chetumal hotel have a swimming pool?

Yes, this Chetumal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chetumal hotel?

Best-rates for the Chetumal hotel starts from $327 per night with includes Internet, Air Conditioner, Ocean View, Oceanfront, Wellness Facilities, Spa, Parking, Balcony/Terrace, Transportation/Shuttle, Entertainment, Breakfast, Laundry, Accessibility, Bar, Pool, View, Security/Safety, Business Services, Restaurant, Guest Services Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is Chetumal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chetumal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chetumal hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chetumal hotel?

Based on the information reported by the owner or manager, the Chetumal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chetumal hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chetumal hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $327
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