citizenM Chicago Downtown | Hotel in Chicago

| 8.9 (3697 Reviews) | 4 Bathrooms 8 Guests

Downtown Chicago Hotel | citizenM Chicago Downtown

Hotel in Downtown Chicago, Chicago

Featuring a shared lounge, a restaurant as well as a bar, citizenM Chicago Downtown is located in the center of Chicago, a 19-minute walk from Ohio Street Beach. This 4-star hotel offers a 24-hour front desk, a business center and free WiFi. Cloud Gate – The Bean is a 7-minute walk away and Chicago Symphony Orchestra is 0.6 miles from the hotel. At the hotel every room is equipped with a private bathroom. Guests at citizenM Chicago Downtown can enjoy a buffet breakfast. Popular points of interest near the accommodation include Millennium Station, Millennium Park and Shops at Northbridge. Midway International Airport is 11 miles away.

citizenM Chicago Downtown is located in Chicago.

This 280 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Guest Services, Breakfast, and several others. This is a 4 star rated property and has over 3697 reviews with the average score of 8.9 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 280 Bedrooms Hotel if you want to learn more about this Online Reservations place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This citizenM Chicago Downtown in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “citizenM Chicago Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

80 East Wacker Place, Chicago, IL 60601, USA

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Restaurant

Wine/Champagne

Accessibility

Wheelchair accessible

Activities

Fitness

General

Hypoallergenic room available

Elevator

Air conditioning

Wifi in all areas

Non-smoking rooms

Facilities for disabled guests

Heating

Smoke-free property

Guest Services

Baggage storage

Shared lounge/TV area

24-hour front desk

Business center

Meeting/Banquet facilities

Express check-in/out

Invoice provided

Internet

Internet

Wifi

Free Wifi

Security/Safety

Smoke alarms

24-hour security

Fire extinguishers

Security alarm

Key card access

CCTV outside property

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

First aid kits available

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Contactless check-in/out

Breakfast to-go containers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

We do not allow animals, only service animals are allowed. guests need to inform about the service animal before arrival, breakfast is available from 6am to 11am at $18.95 plus taxes, late check-out fee from 2pm is $69 plus taxes, the property accepts credit cards and debit cards. cash is not accepted. when booking more than 10 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.66

Location:

9.67

Staff:

8.97

Facilities:

9.07

Comfort:

9.17

Cleanliness:

9.18

Jasmine

May 16, 2026 07:00:00 AM

Review Score: 7

USA

Reviewer Type: Solo Traveller

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
King Room Room Type: Double Room Size: 14 m² 1 King bed(s) Bed	Bathroom Private bathroom, Body soap, Shower, Towels, Toilet, Hairdryer, Toilet paper, Shampoo, Free toiletries General Carbon monoxide sources, Ironing facilities, Air conditioning, Key card access, Heating, Smoke Alarm, Trash cans, Safe Media & Technology Telephone, Cable channels, TV, Radio, iPod dock, iPad, Flat-screen TV Kitchen Refrigerator Living Area Desk Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Non-feather pillow, Socket near the bed, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
King Room - Accessible Room Type: Double Room Size: 14 m² 1 King bed(s) Bed	Bathroom Private bathroom, Body soap, Shower, Towels, Toilet, Hairdryer, Toilet paper, Shampoo, Free toiletries General Carbon monoxide sources, Ironing facilities, Air conditioning, Key card access, Heating, Smoke Alarm, Trash cans, Safe Media & Technology Telephone, Cable channels, TV, Radio, iPod dock, iPad, Flat-screen TV Kitchen Refrigerator Living Area Desk Bedroom Wardrobe or closet, Linens Accessibility Entire unit wheelchair accessible, Lower sink, Upper floors accessible by elevator, Raised toilet, Roll-in shower, Emergency cord in bathroom, Accessible by elevator Room amenities Clothes rack, Non-feather pillow, Socket near the bed, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation
King Room - High Floor Room Type: Double Room Size: 14 m² 1 King bed(s) Bed	Bathroom Private bathroom, Toilet
King Room with Premium View Room Type: Double Room Size: 14 m² 1 King bed(s) Bed	Bathroom Private bathroom, Toilet

FAQ's

Is this citizenM Chicago Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at citizenM Chicago Downtown?

Check-in time for citizenM Chicago Downtown starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the citizenM Chicago Downtown have a swimming pool?

No, this citizenM Chicago Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Chicago Downtown?

Best-rates for the citizenM Chicago Downtown starts from $163 per night with includes Fireplace/Heating, Bar, Guest Services, Breakfast, Child Friendly, Air Conditioner, Wheelchair Accessible, Security/Safety, Wellness Facilities, TV, Accessibility, Entertainment, Internet, Business Services, Restaurant Online Reservations offers a diverse array of accommodation choices for every traveler. Our aim is to pair each traveler with their ideal hotel, resort, or rental, ensuring a comfortable and enjoyable stay.

Is citizenM Chicago Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Chicago Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Chicago Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Chicago Downtown?

Based on the information reported by the owner or manager, the citizenM Chicago Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Chicago Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Chicago Downtown are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $163